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23 clinicsShowing 21-23 of 23 clinics
- •Several reviewers speak very highly of the vets and clinical team, including quick treatment, surgery for a cat, and good recovery after treatment at home. - Compassionate support during difficult moments stands out, especially in one detailed review thanking Mairi Nicolson and the wider team for helping a dog enjoy extra time before euthanasia. - A recurring negative theme is difficulty getting in touch, particularly by phone, with complaints about missed call-backs and communication since Covid.
- •Owners repeatedly mention a kind, friendly and professional manner during visits. - Several reviews focus on reassurance and attentive care, including comments that pets were made to feel in safe hands. - Emergency support stands out in one review describing a midnight visit, with the vet called caring and compassionate.
- •Recent written feedback is mostly positive, with several reviewers describing the practice as helpful, thorough and professional. - A couple of reviewers mention very long relationships with the practice, including care covering everything from boosters to operations and end-of-life care. - One review highlights the team being extremely helpful in an emergency while the client was travelling through Arbroath.