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Heartland Veterinary Services Ltd is an RCVS-accredited practice providing care for small animals as well as equine and farm animals. Ownership or group affiliation is not stated. The practice appears set up for routine appointments, urgent problems, surgery, and follow-up care, with reviews describing short-notice help for visiting clients, surgery after emergency consultations, and repeat dressing changes over a two-week period.
Our Score (47/100)
- •Recent reviews are strongly positive about the manner of the vets and support staff, with repeated mentions of gentle handling, clear explanations, and pets being kept as relaxed as possible. - Continuity of care stands out: one owner appreciated seeing the same vet across Forfar and Kirriemuir so their poorly dog could have a proper follow-up check. - Families speak very warmly about care in difficult moments, including personal and professional support for older pets and thoughtful euthanasia arrangements.
- •Recent feedback is mostly very positive, with owners praising friendly staff, excellent service, and helpful support over the phone. - Several reviews highlight compassionate care during serious illness and end-of-life situations, including support in a pet’s final weeks and privacy during euthanasia. - Specific clinical praise includes one owner saying the practice saved their mum’s dog’s life, and another detailed review thanking Fiona for a successful lump removal.
- •Several reviewers speak very highly of the vets and clinical team, including quick treatment, surgery for a cat, and good recovery after treatment at home. - Compassionate support during difficult moments stands out, especially in one detailed review thanking Mairi Nicolson and the wider team for helping a dog enjoy extra time before euthanasia. - A recurring negative theme is difficulty getting in touch, particularly by phone, with complaints about missed call-backs and communication since Covid.
- •Recent feedback is largely positive, with repeated praise for a kind, helpful, and professional team across reception, nursing, and vet roles. - The strongest comments focus on compassionate care at difficult times, including thoughtful support for owners during euthanasia and serious illness. - Reviewers also describe the practice as knowledgeable and friendly, saying routine interactions feel welcoming and well handled.
- •Owners repeatedly mention a kind, friendly and professional manner during visits. - Several reviews focus on reassurance and attentive care, including comments that pets were made to feel in safe hands. - Emergency support stands out in one review describing a midnight visit, with the vet called caring and compassionate.
- •Clients describe the clinic as clean, smart and professional, with a friendly atmosphere at reception. - Reviewers say the team explains procedures clearly and makes appointments feel smooth and efficient. - Ryan is praised for helping a dog feel at ease and for being gentle with a kitten while offering helpful advice.
St David's Poultry Team is a poultry-focused veterinary practice in Forfar, Angus, centred on commercial flock work rather than small-animal pet care. Its stated coverage includes broilers, layers, and turkeys, with both on-farm support and diagnostic services. The practice also highlights hatchery work, retainer schemes, and international consultancy, pointing to ongoing flock health and production support as well as disease investigation.
- •Recent written feedback is mostly positive, with several reviewers describing the practice as helpful, thorough and professional. - A couple of reviewers mention very long relationships with the practice, including care covering everything from boosters to operations and end-of-life care. - One review highlights the team being extremely helpful in an emergency while the client was travelling through Arbroath.