Parklea Veterinary Surgery

Parklea Veterinary Surgery appears to be set up for both routine ongoing care and urgent same-day problems, based on reviews describing regular diabetes visits as well as an emergency drop-in for an infected bite wound. Ownership (independent vs corporate group) isn’t stated in the information provided.

Concrete examples owners mention include

•Regular monitoring/treatment for a dog with diabetes, with the dog reportedly “looking forward” to visits.
•Emergency accommodation for a puppy with an infected bite wound near the eye, including wound cleaning and antibiotics.
•Follow-up communication outside normal hours (including check-in calls about a dog’s condition).
•Ongoing palliative care with continued monitoring and medication adjustments as illness progresses.

Services

Services and capabilities referenced in the website/review information available to us include

•Ongoing management of chronic conditions (diabetes mentioned).
•Urgent care / emergency drop-in appointments (bite wound infection described).
•Wound care (cleaning a wound near the eye) and prescribing antibiotics.
•Palliative care with monitoring and “tweaking” medications over time.
•Referrals (described as “seamless” by one reviewer).
•Administrative support such as timely handling of insurance claims (mentioned by one reviewer).

People

•Heather: Mentioned by name in a review as providing frequent calls and communications outside normal hours to check on a dog’s progress, alongside timely handling of admin (including insurance claims).
•Vets and staff (unnamed): Repeatedly described as accommodating urgent situations “without fuss,” focusing on treating the pet rather than discussing insurance first, and building long-term relationships (including one owner who says the practice has looked after their pets for over 20 years).

Reviews

Google rating: 4.9 stars from 256 reviews.

•Dogs with ongoing needs (diabetes, palliative care) are described as being closely monitored, with medication adjusted over time.
•Emergency access is a recurring point: one owner reports being seen as a Saturday emergency drop-in for a rapidly infected bite wound, followed by immediate treatment (wound cleaning and antibiotics).
•Communication and follow-up are highlighted, including out-of-hours check-in calls about a dog’s condition.
•Practicalities matter to reviewers: referrals are described as smooth, and insurance paperwork as handled promptly.
•Multiple reviewers mention long-term loyalty (“over 20 years,” “wouldn’t go anywhere else”) and pets being comfortable attending (one husky reportedly “looks forward” to visits).

Reviews for Parklea Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 256 we track in total. Recent reviews may not be representative of overall sentiment.

John Watson

2 weeks ago

Stark, our Husky, actually looks forward to seeing 'the girls' at Parklea. He visits regularly due to his diabetes. He acts like a puppy when he sees them.

Craig Follis

Iain McLaren

3 weeks ago

Vets and staff are incredible. We wouldn't go anywhere else.

Richard McIntosh

a week ago

My wee puppy was attacked on a Friday, suffering a bite wound around her left eye. During the course of the next 12 hours, the wound became infected, leaving my dog in extreme distress and unable to open her eye due to a build up of puss. It was a frightening situation and I felt ill equipped to deal with it. Parklea vets seen me as an emergency drop in on a Saturday morning and were amazing in accommodating my puppy and I. They cleaned her wound and provided a course of antibiotics for her, allowing her condition to improve immediately. The staff at Parklea are amazing people and I can’t recommend them enough. Caring, considerate and compassionate. For as long as I have my wee doggy she’ll be going to Parklea. Thank you Parklea Vets 🐶🐾❤️

2 months ago

Biro Marti

Mathew

a month ago

When you’re 500 miles from home you need a vets you can trust who is efficient and friendly and that’s exactly what these guys are. They sorted my dog out without fuss.

Tracey Copley

The kindest and most pet centered vet ever. No mention of insurance companies etc...just looked at our dog and treated her as the most important dog in the world. I cannot recommend enough.

Dave

Fantastic vet. They’ve looked after our pets for over 20 years. I wouldn’t take them anywhere else.

Gary Morrison

a year ago

I cannot recommend Parklea highly enough. The practice is clearly underpinned by a highly professional, efficient and caring business ethos. As an example, I have received many calls and communications from Heather out of hours, often just to check on how my dog is doing. Referrals have been seamless, and admin, such as insurance claims, have been dealt with in a very timely manner. My dog, Rolo, is in palliative care with continued monitoring and tweaking of medication as his illness progresses. This is not a great time for Rolo, however I am secure in the knowledge that his quality of life could not be in better hands. (If I could give Parklea 10 stars, I would)