Bute and Cowal Vets

From the latest reviews, owners most often describe

• •Support around end-of-life care, with one reviewer naming Duncan as “sympathetic” when their dog was put to sleep.
• •Routine preventive care, including a yearly injection where the vet was described as thorough and checking the dog as well as giving the injection.
• •Front-desk support, including a receptionist explaining a health plan and what it includes.

There is also a clear conflict in experiences: one reviewer alleges their dog was refused treatment unless payment was made that day (and disputes the seriousness of the condition), while several others describe compassionate care.

Services

• •24/7 emergency care (365 days/year), provided by the practice (per the website).
• •Routine vaccinations / annual injections, with general health checks mentioned alongside vaccination (from reviews).
• •Puppy consultations, including time spent answering first-time owner questions (from reviews).
• •Euthanasia / end-of-life appointments (“had to be put to sleep” mentioned in reviews).
• •Health plan discussed at reception (details not stated in the information provided).

People

• •Duncan (vet): mentioned positively for being sympathetic during an appointment where a dog was put to sleep; also mentioned in a negative review alleging refusal of treatment without same-day payment.
• •Reception team: described as friendly and informative, including explaining a health plan and “what it entails.”
• •Unnamed vet (“young man”): described as thorough during a yearly injection visit, including examining the dog as well as administering the injection.

Reviews

Google rating: 4.6 stars from 61 reviews.

• •Compassion during difficult visits: multiple reviews mention supportive handling of euthanasia, specifically naming Duncan in one account.
• •Time spent in consults: owners describe vets answering lots of questions (notably for a new puppy) and being thorough during vaccination visits.
• •Small comfort touches: one reviewer notes their dog gets a treat at the end of visits.
• •Payment/treatment dispute raised by one reviewer: a 1-star review alleges treatment was refused without same-day payment and challenges the vet’s assessment of urgency; other recent reviews describe very positive care, so experiences appear mixed on this point.