
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Vets4Pets Irvine Ltd, situated in the Riverway Retail Park in Irvine, Ayrshire, boasts an impressive 4.7-star rating based on 452 reviews, indicating a high level of satisfaction among its clientele. As a veterinary nurse training facility, it contributes to the professional development of future veterinary nurses, adding an educational dimension to its services.
The clinic has garnered positive feedback for its compassionate care and professional staff. Many clients, like Niall Anderson, commend the exceptional care their pets receive, noting the staff's ability to make animals feel comfortable and valued during each visit. Lesley Clifford highlights the dedication and expertise of both the staff and trainees, emphasizing their commitment to animal welfare and clear communication regarding aftercare.
The facilities at Vets4Pets Irvine are tailored to enhance client experience, featuring separate waiting areas for dogs and cats to reduce stress for the animals. Lizzie appreciates the clean and welcoming environment, as well as the availability of additional amenities such as a customer toilet and grooming services.
Despite the overwhelmingly positive reviews, there have been isolated criticisms. Corrie D Marketing expressed dissatisfaction with the customer service, citing issues with communication and staff professionalism. However, this appears to be an outlier compared to the majority feedback.
The clinic offers a comprehensive care plan that includes flea treatments, worming, and vaccinations, which clients like Gemma Hamill find valuable. This structured approach, combined with the ability to handle emergencies promptly, underscores the clinic’s commitment to comprehensive and accessible pet care. Overall, Vets4Pets Irvine Ltd stands out as a highly recommended veterinary practice in the region.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 452 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Used Vets from South Wales to the north of Scotland, but this is the best veterinary care I’ve seen by far. Everyone makes my girl feel so special every visit, she doesn’t want to leave. More than happy to recommend.
6 months ago
I chose to go to this vets purely on the basis of the the Pets At Home (the pet shop) where i buy my dogs Lillys Kitchen wet & dry. The staff are aleays lovely its a shame the vets staff aren’t up to the same high standard of customer service. Terrible experience with this vets, they claimed apparently they never received the history files for my dog from my previous vets who according to them sent them the files last week?! Also there is a total lack of communication between staff members, they also don’t listen, and extremely rude. . If this is their level of ‘customer service’ I dread to think how they would treat my pet…
a year ago
Registered my three pets here. They have a plan which includes flea, working and vaccines - this is very worthwhile. Always able to get a hold of the girls at reception. They are always very accommodating with appointments. Only issue I’ve ever had was with booking a routine vaccine appointment - which is understandable as not urgent. If I ever have emergencies always able to get an appointment. We also booked our dog in to be spayed - was happy with the process (picture for cuteness).
a year ago
Lovely friendly helpful staff who love their job! The practice is clean tidy & has a separate part for dogs & cats which is great although some owners don’t always follow this guideline. There is a customer toilet as well as a groomers. 10/10 service!
a year ago
Fantastic staff, can’t thank them enough for looking after ma boy, he’s recovered really quickly. And the young trainee did brilliantly explaining his after care to me.. Every member off staff I’ve met soo far, loves there job and always puts your animals needs first.. Best vets about… and I’ve had a few so would defo recommend…
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