Collier & Brock

Collier & Brock is a long-established veterinary practice in Troon, with the clinic saying it has cared for pets since the 1950s. It offers routine care such as vaccinations, nurse clinics and microchipping, alongside diagnostics and acupuncture, and it sees small animals as well as exotics. Recent reviews consistently praise the team for being kind, professional and accommodating, including when pets need urgent appointments or sensitive end-of-life support.

Services

• •Routine preventative care: vaccinations, microchipping and nurse clinics are listed, and recent reviews include a positive dog vaccination visit.
• •Diagnostics and treatment support: the practice offers diagnostics, and reviews mention help during illness, including medication support and repeat last-minute appointments for an unwell cat.
• •Acupuncture: listed by the practice as one of its services.
• •Species seen: the clinic sees small animals and exotics.
• •Urgent and compassionate care: recent reviewers describe being fitted in promptly for urgent appointments, and one owner highlights thoughtful end-of-life support, including follow-up condolence care.
• •Additional practical help: one reviewer specifically mentions vet Aleksandra assisting with a complicated overseas relocation process for their dog.

Pricing

No published pricing information is currently available for this clinic.

People

• •Aleksandra (vet): praised for being thorough and careful, with one reviewer highlighting her help with a complex overseas relocation process for their dog.
• •Mackenzie: described as warm and welcoming, carrying out a thorough check and answering questions clearly.
• •Wider team: reviewers regularly mention friendly, helpful reception staff, office staff, nurses and vets.

Reviews

Collier & Brock has a Google rating of 4.5/5 from 80 reviews. Recent feedback is largely very positive, with a few practical criticisms alongside the praise.

• •Many reviewers describe the staff as friendly, caring and professional, with several saying their pets were looked after with real kindness.
• •Owners mention good experiences across everyday visits and more stressful situations, including vaccinations, urgent appointments and ongoing care for an unwell cat.
• •One particularly detailed review praises the practice’s compassion around euthanasia, including medication help, fitting in multiple last-minute appointments and sending a condolence card afterwards.
• •The clearest negative theme is the new waiting area, which one long-term client found cramped, noisy and awkward to use, and they also mentioned slow payment processing.