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ICR Pentland Vets is part of the ICR Vets group in Edinburgh, and the practice states that it offers 24-hour veterinary services for all pets. The clinic is listed as RCVS Accredited and as a Cat Friendly Clinic. Recent reviews describe a welcoming, attentive team, with owners often saying appointments feel unhurried and focused on the individual pet.
- •Compassionate end-of-life care stands out strongly, with reviewers describing kind, professional support during euthanasia and one especially memorable home visit. - Good support for ongoing health problems is also mentioned, including helpful guidance after a dog was diagnosed with diabetes. - Calm handling and friendly service come up repeatedly, with positive comments about timid cats, pleasant care, and first-class service.
Our Score (57/100)
Robertson & Orr Veterinary Practice Ltd is a general veterinary practice in Maybole handling routine appointments as well as urgent same-day problems and end-of-life care. Recent customer feedback also highlights support for first puppy visits, clear explanation of treatment plans, and compassionate help in difficult situations. Ownership isn’t stated in the available information.
- •Owners frequently praise the team for being friendly, welcoming and caring, with several reviews highlighting good bedside manner and a positive atmosphere at reception. - Named staff stand out in feedback, especially Petra and Elizabeth, and one reviewer specifically mentions being seen without much waiting. - Recent examples of care include a dog booster appointment, dental treatment with 8 teeth removed, and a visit for a young cat, with these experiences described warmly.
Dermatology Referral Service Ltd in Glasgow is part of IVC Evidensia and operates as a specialist-led veterinary referral centre focused on skin and ear disease in cats, dogs and horses. The clinic names two dermatology specialists, Hilary Jackson and Christian Ortalda, and lists dermatology-specific diagnostics and treatments including video-otoscopy, intradermal testing and immunotherapy. Recent feedback continues to highlight clear explanations, diagnosis and treatment planning, and a friendly, caring team.
- •Recent reviews frequently praise the warm welcome at reception and a consistently friendly manner from staff across the practice. - Owners often mention clear communication from vets, particularly around possible diagnoses, treatment choices, and next steps. - There are repeated positive comments about speed and efficiency, including urgent appointments being arranged quickly when pets need prompt attention.
Our Score (57/100)
- •Fast help when pets are suddenly unwell or injured: Several reviewers mention being offered a same-day appointment, a next-morning slot, or being seen promptly after the weekend. - Helpful for visitors to Skye: A number of comments come from people travelling or on holiday who say the practice was flexible and supportive when their pet needed unexpected care. - Treatment feels effective and well explained: Reviewers mention vets diagnosing the issue, giving medication and advice, and seeing pets improve quickly afterwards.
- •Reviewers describe the service as excellent and first class, with a warm and helpful team. - One client says they have been using the clinic for a couple of years, which suggests a positive ongoing relationship rather than a one-off visit. - Professionalism and knowledge are repeated themes in the written feedback.
- •Recent reviews are largely positive about the team’s manner, with owners describing staff as caring, kind, clear and helpful. - Clients also mention a clean practice environment and good overall care. - Cat owners especially appreciate the separate cat waiting area, saying it helps make visits less stressful.
- •Positive reviewers describe thorough consultations, clear explanations and a relaxed, welcoming atmosphere from reception through to the vet. - Several reviews highlight supportive handling in stressful situations, including surgery cases and end-of-life appointments. - Front-of-house staff are repeatedly praised for being helpful and kind, with one reviewer specifically appreciating help arranging last-minute appointments.