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418 clinicsShowing 361-370 of 418 clinics
Our Score (43/100)
4.9(14)
Treats:
- •Owners describe strong experiences with complex surgical cases, including difficult operations and successful recovery after treatment. - Communication is a consistent theme, with mentions of twice-daily updates, follow-up phone conversations, and staff taking time to talk during visits. - Reviews praise the inpatient care and aftercare, with horses described as being well looked after throughout their stay.
Our Score (43/100)
4.9(14)
Treats:
- •Owners most often describe complex equine cases, especially difficult surgery, with positive comments about recovery and outcomes. - A repeated theme is clear, regular communication, including twice-daily updates, patient phone support, and staff making time to speak with owners during visits. - Reviews also highlight inpatient care and aftercare, with horses described as being well looked after during longer hospital stays.
- •Owners repeatedly mention a kind, friendly and professional manner during visits. - Several reviews focus on reassurance and attentive care, including comments that pets were made to feel in safe hands. - Emergency support stands out in one review describing a midnight visit, with the vet called caring and compassionate.
- •Owners repeatedly mention gentle, affectionate handling, saying animals are treated with kindness and care. - Several comments praise the team’s understanding and supportive manner during consultations. - General service feedback is strong, with reviewers describing the staff as attentive, lovely, and easy to recommend.
- •Many recent reviewers highlight friendly, welcoming staff and a professional, supportive manner from both vets and reception. - Routine appointments are often praised as thorough and calm, including annual vaccinations and boosters for cats and check-ups for dogs. - Several owners mention the team’s gentle handling of anxious pets, including cats staying calm during exams and dogs being approached in a way that suited their temperament.
- •Positive comments focus on friendly, helpful staff and thorough care during routine visits, including vaccinations and minor health concerns. - The Pets at Home location is a recurring practical plus for owners who like being able to pick up treats or supplies after an appointment. - More critical feedback points to frustration with communication and complaint handling.
- •Several owners say their horses were well looked after and settled during their stay, with staff described as friendly and helpful. - Communication is a recurring positive theme, including one review that says the vet explained what had been done and the horse’s prognosis in plain language. - A recent 5-star review highlights compassionate emergency attendance and end-of-life care, praising Albert for prompt pain relief, careful monitoring and sensitive support before, during and after euthanasia.
- •Many reviewers describe the team as friendly and welcoming, both at reception and in consultations. - Clear communication is a repeated theme, with vets praised for explaining diagnoses, treatment choices, and costs in an easy-to-understand way. - Practical support stands out in reviews, especially text reminders for appointments and medication collection, along with the monthly pet club/payment scheme for budgeting.
- •Owners often praise the consultation experience, especially being given time to ask questions and getting clear, detailed answers. - Reviews describe a friendly and efficient first-visit experience, including for an elderly dog newly registered after moving to the area. - There are positive comments about responsiveness for more urgent problems, including a same-day-style appointment for a dog with painful paws caused by seasonal allergies.
- •Several reviewers describe the team as friendly, welcoming, and helpful. - Owners mention staff being kind to dogs, knowledgeable, and good at answering questions. - One review specifically praises help with dog import problems.