Vets Now (Kirkcaldy) – Vets in Kirkcaldy
Clinic Overview
Vets Now (Kirkcaldy) is part of the Vets Now out-of-hours emergency network within IVC Evidensia, providing urgent and critical care for dogs, cats and small pets. The clinic has operated since 2016, with on-site emergency facilities listed as an in-house laboratory, hospital ward, isolation unit, operating theatre, ultrasound, X-ray and critical-care monitoring. It also states that it holds an RCVS “Outstanding” rating for pet emergency care.
Services
- •Out-of-hours emergency care: Nights, weekends and bank holidays for dogs, cats and small pets.
- •Urgent advice and triage: Phone support is part of the service, with owners describing clear advice before travel and practical guidance on procedures, timing and what to expect.
- •Emergency treatment for sudden illness, injury or poisoning: Reviews mention pets being seen quickly for suspected poisonings and food ingestion, a possible bloat scare, wounds needing sedation and cleaning, and other sudden concerns.
- •Hospital and critical-care support: The clinic lists a hospital ward, isolation unit, advanced fluid therapy, advanced pain management, blood transfusions, blood pressure monitoring and ECG.
- •Diagnostics and imaging: In-house laboratory testing, haematology, blood smear analysis, ultrasound and X-ray are listed on the clinic website.
- •Procedures and surgery support: The clinic also lists endoscopy and an operating theatre.
Pricing
Available published prices indicate the clinic sits around average relative to similar practices. Reviews are more mixed on cost: some owners say fees are very high for out-of-hours care, while others mention that charges were explained clearly in advance.
People
- •Nicola, Ellie and Alyon are named in earlier feedback for keeping an owner informed and supported during the care of a seriously ill cat.
- •More recent reviews mainly praise the wider team for being friendly, professional, gentle with pets and clear in explaining treatment and aftercare.
- •Support staff are also mentioned positively for practical help, including insurance claim paperwork and calm handling of initial phone calls.
Reviews
Google rating: 4.1/5 from 230 reviews.
- •Recent feedback often highlights fast access and readiness in urgent situations, with pets seen promptly on arrival and owners saying the process felt organised and reassuring.
- •A consistent strength is clear communication, including detailed explanations by phone before visits, thorough discussions during examinations and straightforward aftercare instructions.
- •Many owners describe the team as friendly, compassionate and professional, with praise for gentle handling of pets and helpful support with administration such as insurance paperwork.
- •The main negative theme remains cost, with some owners describing out-of-hours fees as very expensive; there is also an isolated recent complaint about a missed wider diagnosis despite otherwise positive comments about staff manner.

