
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Johnston & Farrell is a highly regarded veterinary clinic located in Invergordon, Highlands, Scotland. The clinic boasts a commendable Google rating of 4.7 stars based on 44 reviews, indicating a strong level of customer satisfaction. While the number of reviews is not exceptionally high, the consistent positive feedback underlines a reliable service quality.
The reviews highlight the clinic's professional and compassionate care, particularly under the leadership of Colm, a key individual frequently praised in customer testimonials. Clients appreciate Colm's professionalism, respect, and ability to provide comfort during difficult times, such as end-of-life care for pets. This level of personalized attention and empathy appears to be a significant factor in the clinic's positive reputation.
Several clients have mentioned their long-term association with Johnston & Farrell, with one review noting a 15-year relationship without issues, further solidifying the clinic's reliability and trustworthiness. The ease of parking and adequate facilities are additional perks noted by clients, enhancing the overall visit experience.
Although detailed information about the clinic's services and specializations is not explicitly provided, the reviews suggest a broad competency in veterinary care, including routine treatments and critical interventions. The high level of client satisfaction and repeat clientele suggest that Johnston & Farrell maintains a strong commitment to quality care and client service.
Overall, Johnston & Farrell appears to be a trustworthy and compassionate choice for pet owners in Invergordon, with a dedicated team led by the highly commended Colm.
122 High Street
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Note: Showing the 5 most recent Google reviews out of 44 we track in total. Recent reviews may not be representative of overall sentiment.
a year ago
Third visit to the Invergordon surgery. Our Willow was treated quickly and professionally and we have never felt rushed while there. The facility is adequate, parking very easy and would highly recommend this veterinary practice.
a year ago
Just changed vets in Invergordon due to put of hours service. First appointment at Johnston and Farrell was great - despite me having to reschedule several times due to the snow
a year ago
I've been using this fantastic vets for a couple of years after a horrendous experience from another vet in the town. I can't express enough the excellent care my dogs have had from Colm and his team. Carry on what you're doing here guys, you do an amazing job. Thank you
2 years ago
Yesterday we had to say farewell to our beautiful lab Lexie. Colm came the house where Lexie, and us, were treated with dignity and respect. Colm was very professional, and made a horrendously difficult decision almost bearable. I cannot rate Colm, and this practice highly enough.
5 years ago
Have been a client of there's for 15+ years and have never had any issues. On our most recent visit we had a hard decision to make about my beloved cat. The compassion and care shown to her, and us, throughout the whole ordeal was phenomenal. Colm was amazing to her and incredibly respectful. He, and Rose, made a really awful day bearable and I am forever grateful to them. It is not something I want to do again any time soon, but I know if I do need to again with my dogs, then my baby is in good hands
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