Easter Ross Vets

Easter Ross Vets is a multi-branch veterinary practice in Invergordon, listed as an RCVS Cat Friendly Clinic and a Veterinary Nurse Training facility. Reviews point to a practice handling both routine appointments and urgent cases, including end-of-life care. Many owners speak positively about the team’s kindness and support, while a smaller number report serious concerns about communication, administration, and some aspects of treatment.

Services

• •General veterinary care with both vet and nurse appointments, covering routine check-ups as well as more urgent visits for dogs and cats.
• •Urgent and emergency care is a regular part of the caseload; recent reviews mention pets being seen quickly in emergencies, including an elderly cat rushed in when critically unwell.
• •Euthanasia and end-of-life support remain a clear part of the practice’s work. Owners mention staff explaining the process, allowing time to say goodbye, and sending a sympathy card with wildflower seeds afterwards.
• •Minor procedures and wound care are mentioned in reviews, including treatment for wounds requiring stitches.
• •Coat and mat shaving is specifically mentioned in owner feedback.
• •Long-term prescription support is discussed in relation to seizure medication, including medication review appointments before further supply.
• •Referral onward for specialist surgery is also mentioned in owner feedback.

Pricing

No published pricing information is currently available for this clinic.

People

• •Ross is thanked by name in reviews for support and treatment, with one owner saying the team always accommodated them even when busy.
• •Reception staff are a recurring part of the positive feedback, especially for being kind on the phone, welcoming in person, and helping owners feel more at ease.
• •Vets and nurses are also praised for being informative, empathetic, and gentle with pets during difficult appointments.

Reviews

Google rating: 4.8/5 from 147 reviews.

• •Many recent reviewers describe the team as friendly, professional, helpful and empathetic, with especially strong praise for the reception staff and for owners feeling listened to during appointments.
• •Routine and urgent care both attract positive comments, including owners who say they have been happy with vet and nurse appointments across several animals.
• •End-of-life care is a major positive theme in several reviews, with owners mentioning being guided through the process, being given time alone with their pet, and thoughtful follow-up afterwards.
• •A smaller number of reviews raise serious complaints about medication communication, referral and billing administration, and one disputed account of injury during mat shaving; there is also one recent, very negative review about the handling of a euthanasia appointment.