Easter Ross Vets

Easter Ross Vets is a multi-branch practice (as described on its website) offering routine appointments and emergency care (details not specified). The website also references proactive healthcare plans through a “Pet Health Club” and includes RCVS information.

In the latest written reviews available to us, owners describe the practice handling both everyday care (health checks and injections) and more complex problems (cancer care and an eye ulcer), with multiple cat cases mentioned. Reviews also include a negative account involving a post-op wound/stitches issue followed by the owner being banned, which conflicts with other reports of excellent outcomes.

Concrete specifics mentioned by reviewers include

• •A general health review plus a “second injection” for a re-homed, nervous dog.
• •Treatment for a pet with cancer and an eye ulcer, with the owner reporting no lasting damage.
• •A cat described as having its life saved by the practice.
• •A complaint about a “minor op” where stitches reportedly ripped and left an open wound, and the client later being banned.

Services

Based on the clinic website summary and the latest reviews available to us, services mentioned include

• •Emergency care (the website states emergency care is available, but does not give details).
• •Routine consultations / health checks (a “general health review” is described in a review).
• •Injections/vaccinations (a reviewer mentions a pet receiving a “second injection”).
• •Surgery (a reviewer refers to a cat having a “minor op” and stitches).
• •Care for more complex medical problems (reviews mention cancer management and treatment of an eye ulcer).
• •Post-procedure follow-up/return visits (one reviewer describes returning with a wound issue to ask the practice to correct it).

People

No individual staff names or roles are provided in the available website summary or the latest written reviews we have.

What reviewers do describe about staff interactions

• •A vet being calming with a nervous dog, helping the owner through a health review and injection visit.
• •Positive mentions of both vets and reception, including a review crediting them with saving a cat’s life.
• •One negative review disputes the practice’s account of a client interaction (the practice allegedly citing aggressive behaviour; the reviewer denies this) after the reviewer returned about a post-op complication.

Reviews

Google rating: 4.7 stars from 120 reviews. “”

• •Owners describe successful outcomes in serious cases, including a cat said to have had its life saved and a dog reported to have come through cancer and an eye ulcer without lasting damage.
• •Several reviews focus on the experience of the visit: supportive reception/vets and a calming approach with a nervous re-homed dog during a health check and injection.
• •One review reports a poor experience involving a post-op complication (stitches ripping and an open wound) and a subsequent ban from the practice; this conflicts with other reviewers’ reports of high-quality care.