Johnston & Farrell

Johnston & Farrell describes itself as a modern, well‑equipped veterinary practice offering 24‑hour emergency care and home visits. Recent reviews frequently mention out‑of‑hours support that results in same‑day assessment and in‑clinic monitoring, including diagnostics such as blood tests and scans and treatment like a saline drip. One review also highlights a vet described as “supportive” and “honest.” Alongside the many positive experiences, there is also a 1‑star review with no written details, so the reason for dissatisfaction isn’t clear from the latest text we have.

Services

Based on the clinic website summary and the latest written reviews available to us, Johnston & Farrell is described as offering

• •24‑hour emergency care (including out‑of‑hours telephone triage and arranging early attendance when needed)
• •In‑clinic hospitalisation/monitoring (a dog being kept in for the day)
• •Diagnostic testing mentioned in reviews: blood tests and a scan
• •Fluid therapy mentioned in reviews: saline drip
• •Home visits (listed on the clinic website)
• •Veterinary nurse training facility (listed in the provided clinic data)

People

• •Kate (role not stated): mentioned for answering the out‑of‑hours phone and arranging prompt assessment; a reviewer reports their dog was then kept in for the day and received bloods, a scan and a saline drip.
• •Unnamed “lady doctor”: described by one reviewer as “supportive” and “very honest.”

Reviews

Google rating: 4.8 stars from 133 reviews.

• •Out‑of‑hours care that leads to concrete next steps: one owner describes an overnight call being answered, being asked to attend early, and their dog receiving bloods, a scan and a saline drip with day‑long monitoring.
• •General satisfaction with day‑to‑day care: multiple reviewers say their dogs were looked after well, and one notes switching to this practice was a positive change.
• •A negative outlier without details: there is a 1‑star review with no written explanation, so the specific issue can’t be assessed from the available text.