Dunmuir Veterinary Group

Vets in Castle Douglas, Kirkcudbrightshire

4.8 rating

Dunmuir Veterinary Group – Vets in Castle Douglas

🏠 Independent Local Business

AI Overview

Generated from publicly available data sources; may not fully represent the broader set of reviews.

Dunmuir Veterinary Group in Castle Douglas is a well-regarded clinic known for its comprehensive veterinary services, including 24/7 emergency care. With a stellar rating of 4.8 stars from 120 reviews on Google, the clinic is widely appreciated for its professional and compassionate service. Many long-term clients commend the clinic for its friendly staff, reasonable pricing, and the quality of care provided to their pets.

Reviewers frequently highlight the clinic's commitment to customer satisfaction, noting the staff’s ability to make difficult situations more bearable with their empathy and professionalism. For example, one long-term client praised the clinic for the compassionate handling of their pet’s end-of-life care, demonstrating the staff's dedication to providing support during challenging times.

However, not all feedback is positive. One critical review expressed dissatisfaction with advice given about a pet's treatment, resulting in significant financial strain. This review underscores the importance of clear communication and transparency in cost discussions, particularly for complex cases requiring extended care.

Despite this isolated negative experience, the majority of reviews reflect a high level of trust and satisfaction. Clients appreciate the personalized attention their pets receive, which often includes thorough check-ups and thoughtful care strategies that prioritize pet comfort and owner peace of mind.

Overall, Dunmuir Veterinary Group stands out for its exceptional service and dedication to pet welfare, making it a trusted choice for pet owners in Castle Douglas.

Animals Treated

Dogs

Cats

Small Mammals

Horses

Cattle

Sheep & Goats

Camelids

Special Services

Emergency Services

24/7 emergency care available

Location

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Contact

Call Email Visit Website

Primary: 01556 502400

Reviews for Dunmuir Veterinary Group

Note: Showing the 5 most recent Google reviews out of 120 we track in total. Recent reviews may not be representative of overall sentiment.

Linda Turner

2 months ago

Excellent vets. Caring, efficient, professional and good value.

dawn hornby-spence

3 months ago

Great vets ,friendly staff and the prices are very reasonable. Been a customer for 15 years now . Very satisfied with the treatment my cats have received . Got a lovely card , a piece of fur and paw prints when my cat had to be put to sleep. Very compassionate and professional

Neil d w McFarlane

3 years ago

Given very bad advice about a 14 year old cat,who i thought's time was up. Was advised to go to Vets now in Glasgow. He was in one week,came out worse than he went in And Died a fortnight later. All Vets now kept saying was ,we don't know what's wrong with him. I was Asked to sign consent forms But at no time was money mentioned. Then after 1 week THEY CHARGED ME£7,500 FOR DOING ABSOLUTELY NOTHING. EXCEPT PROLONG THE AGONY OF A DYING CAT. AND AS A RESULT OF THEM ROBBING ME BLIND I WILL BE FORCED TO SELL MY HOUSE. ALL BECAUSE I TRIED TO HELP A CAT I HAD CARED FOR AND LOVED FOR 14 YEARS. AND THERE IS NO VET OMBUDSMAN. SO THEY CAN DO AS THEY PLEASE. AVOID THIS PLACE LIKE THE PLAGUE!

Jim Stoddart

3 years ago

Lovely vet practice. We are only visiting but scheduled us an appointment at short notice to get tick treatment for 2 Springers. Gave both dogs a good check up before dispensing treatment. People were very friendly and responsive to questions. Highly recommended

Sally Mccreadie

3 years ago

Very positive experience for myself and especially Chubby. Loved that it was not deemed necessary for him to be lifted onto the table respecting his comfort zone and thereby reducing any anxiety. Very clear information given about his injury and recovery. Chubby was very reluctant to leave, enjoyed the positive attention shown to him , and the dog treats certainly enhanced the visit ! Thank you all so much.