Dunmuir Veterinary Group

Owners describe practical, anxiety-reducing handling choices—such as not lifting a dog onto the exam table when it wasn’t necessary—and clear explanations of injuries and recovery. One recent reviewer who came for a second opinion on a Chihuahua’s mouth lump said the vet explained what would be done, handled the dog gently, and phoned promptly after the procedure to confirm it was finished and when pickup could happen. There is also a conflicting account from an older 1‑star review describing “very bad advice” leading to an expensive referral experience elsewhere.

Services

Services and situations mentioned in the provided information include

• •Emergency veterinary services (24/7 or extended hours) (stated in clinic data).
• •Second opinions (example: second opinion for a lump in a dog’s mouth).
• •Procedures related to investigating/treating a mouth lump (a reviewer references “the procedure” being completed and getting a post‑procedure phone call).
• •Injury assessment and recovery guidance (with explanation given during the visit).
• •Tick treatment, with a check‑up before dispensing treatment (two dogs seen at short notice).
• •Euthanasia support, including bereavement keepsakes (a card, a piece of fur, and paw prints were provided after a cat was put to sleep).

Pricing

• •One reviewer reports being charged £7,500 by a separate provider (“Vets Now”) after being advised to go there; they describe this as unexpected and not discussed beforehand. No other specific prices are stated in the information provided.

People

• •Amy (role not stated): mentioned in a recent review for explaining the plan for a mouth‑lump case, being gentle handling a small dog, and phoning as soon as the procedure was done to reduce owner anxiety.
• •Other staff are described in reviews as “pleasant,” “friendly and helpful,” and responsive to questions, with specific examples including fitting in a short‑notice appointment and giving dogs attention and treats during a visit.

Reviews

Google rating: 4.8 stars from 120 reviews.

• •Clear explanations and communication, including updates by phone after a procedure and straightforward recovery guidance.
• •Handling aimed at reducing stress (e.g., not putting a dog on the table when it wasn’t needed).
• •Short‑notice scheduling for a specific need (tick treatment) plus a check‑up before dispensing treatment.
• •Compassion around euthanasia, with multiple bereavement touches mentioned (card, fur clipping, paw prints).
• •A notable negative outlier describes poor advice and a costly, distressing referral experience (including a reported £7,500 bill at another provider), which conflicts with the mostly positive reports of value and care.