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- •Many recent reviewers describe the staff as kind, helpful and sympathetic, with several saying they feel reassured by the team’s handling of their pets. - Positive experiences include urgent walk-in help for a dog with a bee sting, clear explanations around surgery, and supportive care for an anxious rescue dog. - One long-term client speaks very highly of the practice’s support during repeated visits for a cat with a rare condition, praising both the vet’s effort to investigate and the wider team’s reassurance.
- •Staff are frequently described as friendly, welcoming, and good at putting both pets and owners at ease. - Several reviews mention clear explanations before treatment or surgery, with owners saying they felt well informed and reassured. - Recent experiences cover both routine and more involved care, including puppy delivery support, neutering, pyometra surgery, hernia repair, and long-term management of epilepsy.
Robb Veterinary Clinic Ltd is a small animal vet practice in Lanark; ownership or group affiliation isn’t stated. The clinic appears set up for routine care as well as urgent same-day problems when needed, with owners describing prompt help in worrying situations. Recent feedback is consistently positive, with a strong emphasis on caring, professional staff and a warm approach to both pets and owners.
Our Score (46/100)
Scottish Centre for Production Animal Health and Food Safety appears to be linked to the University of Glasgow veterinary school, as it is listed on the gla.ac.uk/vet website. Public-facing information is limited, so there is little detail available on its day-to-day clinical offering. The small amount of feedback available is positive, describing the team as helpful and a pet as well cared for.
- •Recent feedback is largely very positive, with many owners describing the staff as pleasant, helpful and caring. - Handling of nervous pets stands out as a consistent strength, with praise for keeping anxious dogs and cats calm during appointments. - Owners also mention clear communication, including staff taking time to explain treatment and what they were doing.
- •Positive comments focus on friendly, helpful staff and thorough care during routine visits, including vaccinations and minor health concerns. - The Pets at Home location is a recurring practical plus for owners who like being able to pick up treats or supplies after an appointment. - More critical feedback points to frustration with communication and complaint handling.
- •Several owners say their horses were well looked after and settled during their stay, with staff described as friendly and helpful. - Communication is a recurring positive theme, including one review that says the vet explained what had been done and the horse’s prognosis in plain language. - A recent 5-star review highlights compassionate emergency attendance and end-of-life care, praising Albert for prompt pain relief, careful monitoring and sensitive support before, during and after euthanasia.
- •One reviewer said a bag of specialist dog food arrived open and unsealed, and that it took two days to arrange a replacement after they complained. - Another described being refused a hamster sale after staff checked their cage, and said the advice given on enclosure requirements differed from another branch. - Customer service tone was also criticised in recent comments, with one reviewer mentioning a lack of empathy and another feeling the branch pushed extra purchases.
Robb Veterinary Clinic Ltd appears to be an independently named practice in Carluke, Lanarkshire, with no corporate group identified. The clinic is associated with routine small-animal consultations and treatment for common issues including gastrointestinal problems and ear complaints. Reviews often mention calm, gentle handling during examinations, particularly for nervous dogs and first puppy visits.
SSPCA Vet Clinic in Glasgow has a very small but consistently positive Google review profile. The feedback available focuses on a friendly, helpful team and a strong sense of care for animals.