Vets4Pets - Livingston

Have used this vet for over 10 years but am looking into moving my pets. They used to be good but now it's just money, money, money. 1. Introduced full upfront payment when booking vaccination boosters (when appointments are usually months away!) Never wrote to customers to advise them and relied on posters in the waiting room. 2. Charged £110 for a same day emergency appointment. 3. Expensive fees for assisting with insurance paperwork. This practise has gone downhill and appears to very much be a profit over pets business. This is the reason pet insurance is increasing so steeply and people are being priced out of owning or helping their pets.

Absolutely lovely staff, always really friendly and thorough with their explanations and honesty care about your pets ❤️

This vet practice couldn't be any better, from the receptionists to the nurses and vets, all of them are so welcoming and friendly. the exotics vet is honestly so lovely and chatty as well as very informational. it was my first time being at this vet practice with my Galah Cockatoo and i couldn't be happier with the visit!

I brought my cat in after she'd had an adverse reaction to a worming tablet, she wasn't eating, disorientated, wobbly on her feet, off balance then couldn't stand. Panicked, paid £110 for an emergency consultation, vet Kay was dismissive when I mentioned that I thought her symptoms were caused by the worming tablet, suggesting that my cat may have gotten antifreeze, or maybe something else...it was the worming tablet, I knew anyway & the rude vet didn't listen to me. She gave my cat an antisickness drug, tried to prescribe mirtazipine (a strong human antidepressant)...I refused this, I've seen what it can do to people. My poor wee cat was worse after seeing the vet, still displaying neurological symptoms, her eyes turned inward this time, with her head & legs twitching, I thought she might die! She recovered at home over the space of 5 days. I was way overcharged for meds the last time I visited too, looked online & found exact same meds for a quarter of the price. Also recommended to start feeding her their more expensive hypoallergenic food. Vets 4 Pets don't care about our pets, they just want our money