Vets4Pets - Livingston – Vets in Livingston
Clinic Overview
- Positive feedback highlights a friendly, welcoming atmosphere from reception through to the nurses and vets, with staff described as thorough, honest, and caring. - One owner gave especially warm feedback about the exotics vet after bringing in a Galah cockatoo, saying the visit was informative and reassuring. - Negative comments focus mainly on pricing and fee communication, including emergency appointment charges, upfront payment for some bookings, and charges for insurance paperwork.
Vets4Pets - Livingston is a busy veterinary practice in Livingston, Midlothian, with extended opening hours across the week. It offers routine care and support when problems arise, and it has a strong overall Google rating of 4.4 stars from 486 reviews. Recent feedback remains mixed: many clients describe a friendly, welcoming team, while some raise concerns about fees and communication around costs.
Services
- •Routine veterinary care for pets, including appointments such as vaccination boosters.
- •Support when pets become unwell, including same-day emergency consultations.
- •Help with insurance paperwork, although some reviewers mention extra charges for this.
- •The practice has also been praised for seeing exotic pets, with one owner highlighting a positive first visit for a Galah cockatoo.
- •Extended opening hours: Monday to Friday 9:00am-7:00pm, Saturday 9:00am-6:00pm, Sunday 10:00am-4:00pm.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Recent reviews, however, include repeated concerns about costs, with specific mentions of a £110 same-day emergency appointment, upfront payment for vaccination boosters, fees for insurance paperwork, and some treatments or products being seen as expensive.
People
Recent reviews mention a welcoming front-of-house and clinical team, including receptionists, nurses, vets, and an exotics vet who was praised for being chatty, informative, and reassuring. One review also names vet Kay.
Reviews
Vets4Pets - Livingston has a Google rating of 4.4/5 from 486 reviews.
- •Positive feedback highlights a friendly, welcoming atmosphere from reception through to the nurses and vets, with staff described as thorough, honest, and caring.
- •One owner gave especially warm feedback about the exotics vet after bringing in a Galah cockatoo, saying the visit was informative and reassuring.
- •Negative comments focus mainly on pricing and fee communication, including emergency appointment charges, upfront payment for some bookings, and charges for insurance paperwork.
- •A smaller number of recent reviewers felt dismissed during consultations or unhappy with treatment recommendations.
