Links Veterinary Group

- Recent feedback is mostly very positive, with repeated praise for vets being calm, personable, knowledgeable, and good with animals. - Urgent access stands out: reviewers mention being seen the same day for an unwell dog and being offered an alternative emergency appointment through another branch when one site was busy. - Communication is a recurring strength.

Links Veterinary Group is a multi-branch practice offering both first-opinion care and referral services. Its website lists routine appointments and vaccinations alongside medicine, surgery, and referral work including ophthalmology and orthopaedics. It also advertises a 24-hour emergency service, 365 days a year, with its own emergency and critical care team. Recent reviews often praise calm, helpful vets, same-day urgent access, and clear out-of-hours advice.

Services

•Routine and preventive care: general health check-ups, vaccinations, free health checks for new pets, and the Pet Health Club® Plus plan, which includes consultations.
•Medical and surgical care: general consultations, complex medicine, and surgery. One recent review describes a thorough examination for a dog with hard-to-pin-down pain symptoms, followed by pain relief and follow-up advice.
•Referral services: the website lists referral specialties including ophthalmology and orthopaedics.
•Urgent and emergency care: 24-hour emergency cover, 365 days a year, with the group’s own emergency and critical care team. Reviews mention same-day urgent appointments, alternative urgent appointments arranged across branches, and prompt out-of-hours phone advice.
•Care coordination: reviewers mention the practice using records from a pet’s usual vet when needed.

Pricing

No published pricing information is currently available for this clinic.

People

•James: praised in a review for a prompt out-of-hours call-back, patient listening, clear explanations, and reassuring advice during an urgent situation.
•Patrick: named in a complaint about consultation cost; no role is given.
•Reception team: one reviewer highlights a receptionist arranging an alternative urgent appointment at the North Berwick branch when another site was too busy.
•Wider team: recent reviews repeatedly describe the vets and staff as calm, personable, knowledgeable, efficient, and helpful.

Reviews

Google rating: 4.7/5 from 64 reviews.

•Recent feedback is mostly very positive, with repeated praise for vets being calm, personable, knowledgeable, and good with animals.
•Urgent access stands out: reviewers mention being seen the same day for an unwell dog and being offered an alternative emergency appointment through another branch when one site was busy.
•Communication is a recurring strength. One owner particularly praises the out-of-hours support from James, while another describes a thorough consultation for a painful condition that was not straightforward to diagnose.
•There is a negative pricing comment in the written reviews, with one reviewer saying a 30-minute consultation cost over £120 and felt unaffordable.

Reviews for Links Veterinary Group

Note: Showing the 10 most recent Google reviews out of 64 we track in total. Recent reviews may not be representative of overall sentiment.

Sabine Peters

1 month ago

Vets are lovely with the animals and really helpful and knowledgeable.

7 months ago

The vets are always so calm and personable. Amazing staff.

Jez Edwards

8 months ago

Great vets

Archibald Lee

1 year ago

Very accessible very clean and excellent velcome.The vet was very efficient and helpful.

Eric Burn

A very professional vet and very helpful

Sharon Paterson-Jones

For a 30 minute consultation, I was charged over a £120:00. Not every person who happens to live in North Berwick is made of money. I'm on Disability so to be charged £120:00 was a massive shock. I had to conclude that I'd not be able to buy HEATING for the next month. I live on a Council Estate in North Berwick which probably nobody at Links North Berwick even knows about. Very disappointed. Thx for nothing Patrick.

cez brown

2 years ago

We were recently on holiday in the beautiful North Berwick when our dog became unwell. We couldn’t quite put our fingers on it as usually we know when he’s having his usual skin and ear issues. All we knew was that he wasnt himself and was in pain. His tail was down, he wanted to be alone, and he yelped if we stroked his back. Being away from home we were worried as not near our usual vet and didn’t know how it would all work. We were seen the same day (midday). The vet conducted a thorough examination as it wasnt an easy one to diagnose. They had his records from our vet too. In the end it was decided he must have a trapped nerve or something (apparently common for his breed and incredibly painful. He’s 8 so we have done well to avoid it until now!). So we were given pain relief for him and advised that if after a week he wasnt better then to come again/go to our vet. Sadly he had to be on bed rest and missed quite a bit of the holiday fun, but a few days on and it’s like nothing had ever happened! Im so thankful to the links veterinary group and implore others to use their services. Thank you so much for getting us our happy guy back!

Ian Johnston

The receptionist at Links Veterinary in Haddington gave me an alternative appointment for an emergency for my little Westie at the North Berwick branch when they were too busy to help 😀 excellent 👍