West End Vets – Vets in North Berwick
Clinic Overview
- Recent reviews are largely positive about the team’s manner, with owners describing staff as caring, kind, clear and helpful. - Clients also mention a clean practice environment and good overall care. - Cat owners especially appreciate the separate cat waiting area, saying it helps make visits less stressful.
West End Vets is a small-animal practice in North Berwick, established in the 1950s and part of CVS Group. It offers routine care, diagnostics and surgery, including orthopaedic and soft-tissue procedures, and has cat-friendly facilities such as separate waiting areas and wards for dogs and cats. The practice also holds Cat Friendly Clinic Silver status, and out-of-hours emergencies are referred to Vets Now Edinburgh.
Services
- •Routine and preventive care: general consultations, vaccinations, parasite control, microchipping, nurse consultations, six-month health checks, blood pressure checks, anal sac expression, grooming and nail clipping.
- •Diagnostics and treatment: dentistry, diagnostics, neutering, and surgery including both orthopaedic and soft tissue procedures.
- •Urgent and additional support: emergency care during opening hours, home visits, pet travel documentation including Animal Health Certificates, and care for exotic pets.
- •Facilities and accreditation: separate waiting rooms and wards for dogs and cats, RCVS General Practice status, Cat Friendly Clinic Silver, and veterinary nurse training.
- •Recent client feedback also highlights the separate cat waiting area as a helpful stress-reducing feature, and one owner describes being offered an emergency appointment and compassionate support during an end-of-life situation.
Pricing
Available published prices indicate the clinic sits above average relative to similar practices. One recent example is an Animal Health Certificate fee of £304, and a reviewer felt this was significantly higher than other local options.
People
- •Carrie (receptionist): praised for being polite, helpful and reassuring when helping a new client register with a kitten.
- •Wider team: recent reviews frequently mention caring receptionists, kind nurses and knowledgeable vets, with particular praise for clear communication and compassionate handling of urgent and end-of-life cases.
Reviews
West End Vets has a 4.4/5 Google rating from 156 reviews.
- •Recent reviews are largely positive about the team’s manner, with owners describing staff as caring, kind, clear and helpful.
- •Clients also mention a clean practice environment and good overall care.
- •Cat owners especially appreciate the separate cat waiting area, saying it helps make visits less stressful.
- •A negative review focuses on pricing for pet travel paperwork, describing the £304 Animal Health Certificate fee as excessive.
