University of Edinburgh Veterinary Services

University of Edinburgh Veterinary Services is part of the University of Edinburgh and is repeatedly described in reviews as a veterinary teaching and referral centre with advanced facilities. Recent reviews focus on specialist and urgent hospital-style care for dogs, including radiotherapy for a suspected brain meningioma and emergency procedures such as removing a bone lodged in the oesophagus. Owners frequently mention detailed explanations (both verbal and written), frequent progress updates during admissions (including phone updates), and structured follow-up (for example, next-day discharge with a follow-up appointment arranged a few days later).

Services

•Referral oncology / radiotherapy (dog): One owner describes radiotherapy after MRI findings of a suspected brain meningioma, with an initial CT scan and five radiotherapy treatments over 9 days.
•Ophthalmology: Emergency referral for rapidly deteriorating eye ulcers, same-day surgery, and ongoing specialist follow-up; cataract assessment is also mentioned.
•Emergency/urgent care and hospitalisation: Reviews describe emergency admission and overnight care, including “worked through the night” to save a dog’s life and weekend admission (Saturday–Monday).
•Foreign body removal (oesophagus): Emergency removal of a piece of bone lodged in a dog’s oesophagus.
•Diagnostics mentioned in reviews: MRI (performed prior to referral), CT scan (as part of radiotherapy planning), and “numerous tests” during an ophthalmology emergency work-up.

Pricing

•Radiotherapy course (dog): One review reports a total cost of £8,000 for radiotherapy treatment including an initial CT scan and five treatments (six visits over 9 days).

People

•Silva (vet): Mentioned in a radiotherapy case; the owner notes detailed explanations and compassionate handling during a multi-visit treatment plan.
•Alex (nurse): Mentioned alongside Silva in the same radiotherapy review for kindness and support during treatment.
•Natalia (ophthalmology specialist / “vet in charge”): Credited with thorough ophthalmology care, long examinations (around 30 minutes), proactive follow-up (including the “odd call” before upcoming consults), and discussing cost options (including offering to write a prescription for an online pharmacy and providing a starter tube without pressure).
•Chloe (eye consultant): Named in a case involving admission for a serious eye-related emergency.
•Karen (general medicine consultant): Named in the same admission case; the owner highlights frequent updates and coordination with their regular vet.
•Front-of-house/reception team: Multiple reviews explicitly praise reception/front-of-house staff for support during emergency admissions and for help with insurance paperwork.

Reviews

Google rating: 4.6 stars from 102 reviews.

•Advanced referral-level treatments: Examples include radiotherapy following CT planning, same-day ophthalmic surgery after emergency referral, and emergency oesophageal foreign-body removal.
•Clear, detailed communication: Owners describe step-by-step explanations “verbally and in writing,” frequent updates during hospital stays, and being kept informed at each stage (including coordination with the pet’s regular vet).
•Handling of admissions and recovery: Reviews mention overnight stays, weekend hospitalisation, next-day discharge with planned follow-up, and attention to pets’ routines/comfort items (for example, keeping a dog’s blanket and comfort toy with them).
•Insurance/admin support: Two reviews mention the hospital handling insurance claims; one specifically notes this was offered without an admin fee.
•Teaching environment: Students are mentioned as being present and involved (for example, a vet student attending the consult and supporting recovery; “staff and students” being knowledgeable during an ophthalmology appointment).

Reviews for University of Edinburgh Veterinary Services

Note: Showing the 5 most recent Google reviews out of 106 we track in total. Recent reviews may not be representative of overall sentiment.

Brigitta Juni

in the last week

We have many bad experiences with them, I just going to mention a couple. They gave some oily liquid as to help our dying dog's appetite. She was foaming heavily from the mouth thanks to it and suffered because of it. Could you swallow a spoon of sunflower oil? While not long ago at our normal vet, we got tiny tablets for our other dog and it worked like magic. Why royal dick alway gives medicine that does not fit to give to a really sick dog when there is better solution? Then they put a feeding tube in but they didn't secure properly and came out a couple of hours later, they only check on the animals in every 4 hours and they didn't notice it right away and so it got infacted.

Vincent Quercio

a week ago

One of the worst experiences ever. They don’t like questions or suggestions. Take your pet elsewhere.

Tony Doonan

2 weeks ago

arn dev

a month ago

They say that they help you but instead they make you pay more money to Fort Kinnaird Vets . I hope one day you all be in same situation as i am now desperately and in fear . I cannot believe no humans at all

Arman Khachatryan

A world-leading institution for veterinary education and research, part of the University of Edinburgh. Its modern campus at Easter Bush is one of Europe's largest and most advanced veterinary centres, continuing a legacy dating back to its founding in 1823 by William Dick.

Snowflake

Very good and attentive people. They are very interested in the welfare of the animals

Eleftherios Amourgianos

Ben 23

I recently brought my dog here for radiotherapy following a referral by a vet in Wakefield after an MRI revealed a suspected brain meningioma. While it is too soon to tell how affective my dogs treatment will be, he is doing well so far and I want to give credit to the staff here. Every step of my dogs treatment was explained in detail both verbally and in writing. My dog had 5 treatments with an initial CT scan to make it 6 visits in total over a period of 9 days. I was updated over the phone on my dogs progress and picked him up at the end of most days and returned him in the morning. He did stay over a few nights. While all of the staff were wonderful I want to give a special mention to both Silva my dogs vet and Alex my dogs nurse. They were not only knowledgeable but also kind and compassionate toward both me and my dog, they showed a level of care that extended beyond expectations. I felt like I was leaving him in safe hands every time he went there. The cost of the treatment in total was £8000, while I can think of nothing more I'd rather spend it on than a loved ones health I hope one day the cost of animal treatment is better regulated. I appreciate the prices are not set by anyone I dealt with and are largely the same across the country, however I do feel it is important to mention to anyone considering similar treatment. I would recommend this vet to anyone, with it's advanced treatments and staff it is an asset to the UK.

Gwen

My dog was admitted for emergency removal of piece of bone lodged in his asophugus. Thought we had lost him but they were amazing and he is doing really well thanks to their expertise. Medical staff and receptionists absolutely brilliant. Can thank them enough.

Kieran

Want to say a massive thank you to all the team. They worked through the night to save my dogs life. 12 months later he's back to his old self again. Thank you!