Dunedin Veterinary Surgeons

Dunedin Veterinary Surgeons describes itself as a fully equipped small-animal practice, with a large surgical suite plus x‑ray, ultrasound, in‑house diagnostics and hospitalisation facilities. It is also listed as a veterinary nurse training facility and offers emergency veterinary services (the exact out‑of‑hours arrangement isn’t stated in the information provided). In recent reviews, owners most often point to practical outcomes and handling: testing a lump at the first request (then surgical removal a few weeks later), fitting in an emergency procedure, and vets being notably good with nervous dogs during routine vaccinations. Several reviewers also mention pet insurance claims being processed promptly.

Services

Based on the website summary, structured clinic data, and the latest reviews available

• •Surgery and hospital care: a large surgical suite and hospitalisation facilities are listed; reviews mention removal of a cancerous mass and an emergency procedure.
• •Diagnostic work-up: x‑ray, ultrasound, and diagnostic facilities are listed; one owner specifically describes a mass being tested when they asked.
• •Preventive/routine care: vaccinations are explicitly mentioned in reviews.
• •Emergency veterinary services: listed in the clinic data; one review describes being seen for an emergency procedure.
• •Insurance paperwork support: owners mention pet insurance claims being handled promptly (process details not provided).
• •Veterinary nurse training facility: listed in the clinic data (no further detail provided).

People

Named team members mentioned in reviews

• •Ian Hemsley (vet): multiple owners name Ian and describe choosing to book with him specifically; examples include being “brilliant” with a dog and described as knowledgeable and helpful.
• •Mike, Cate, and Margo (vets): one reviewer names them as having “really helped” both of their dogs (no specific case details given in that review).
• •Reviews also repeatedly mention veterinary nurses and reception staff as helpful and friendly, including during an emergency visit.

Reviews

4.5 stars from 136 reviews. The written reviews available to us skew strongly positive and include both routine care and more serious medical/surgical cases. “”

• •Thorough investigation and follow-through on problems: an owner reports the practice tested a mass immediately when asked, confirmed cancer, and removed it within about three weeks, with the dog doing well a year later.
• •Emergency care experiences: one reviewer describes bringing a cat for an emergency procedure and says all staff were professional and helpful.
• •Handling anxious pets: a reviewer specifically praises a vet for being great with a nervous pup during vaccination.
• •Administrative support: pet insurance claims are described as being dealt with promptly.