Dunedin Veterinary Surgeons

Dunedin Veterinary Surgeons is a Vets Partners practice in Tranent, offering small-animal care with a large surgical suite plus x-ray, ultrasound, in-house diagnostics and hospitalisation facilities. It also provides emergency veterinary services and is listed as a veterinary nurse training facility. Recent feedback is very positive, with owners highlighting clear explanations, thorough work-ups, calm handling of nervous pets, prompt care for urgent problems, and efficient pet insurance administration.

Services

• •Surgery and hospital care: The practice lists a large surgical suite and hospitalisation facilities. Recent reviews mention surgical removal of a cancerous mass and a cat being seen for an emergency procedure.
• •Diagnostics and investigation: X-ray, ultrasound and in-house diagnostic facilities are listed. One owner specifically says a lump was tested the first time they asked, leading to diagnosis and follow-up surgery.
• •Routine and preventive care: Reviews mention routine vaccinations, including positive feedback about a vet being especially good with a nervous puppy.
• •Emergency veterinary services: Emergency care is listed, and recent feedback includes an urgent cat case handled by a professional and helpful team.
• •Insurance and care administration: Several owners mention pet insurance claims being dealt with promptly.
• •Training facility: The clinic is also listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Ian Hemsley: Repeatedly praised in reviews as knowledgeable, helpful and especially good with dogs; one owner says they specifically ask to book with him.
• •Andreas: Named positively for being friendly and explaining everything clearly.
• •Kate: Described as caring, swift, informative, knowledgeable and compassionate.
• •Mike, Cate and Margo: One reviewer says they were fantastic vets who really helped both of their dogs.
• •Nurses and reception staff: Also mentioned warmly for being friendly, helpful and professional, including during an emergency visit.

Reviews

Google rating: 4.5/5 from 137 reviews. Recent written feedback is strongly positive overall, with recurring themes including

• •Friendly, professional service across the whole practice: Owners often mention a welcoming atmosphere from reception through to the clinical team, and some describe using the practice for many years.
• •Clear communication and reassuring manner: Reviews praise vets for explaining things well and helping owners feel at ease, with Andreas, Kate and Ian singled out by name.
• •Thorough and prompt care: Examples include immediate testing of a mass, cancer diagnosis and surgery within a few weeks, as well as positive experiences in an emergency case.
• •Good handling of anxious pets and smooth admin: One reviewer specifically praises the team during a routine vaccination for a nervous pup, while others say insurance claims are processed promptly.