Wards Veterinary Centre

Wards Veterinary Centre is a long-established practice (over 35 years, per its website) with a Gold accredited Cat Friendly Clinic status. The website also references a Pet Health Club® Plus plan that includes consultations, alongside nurse clinics and home visits.

In the latest reviews available to us, owners repeatedly describe practical, day-to-day strengths: pets being kept calm during appointments (including a nervous dog no longer shaking in the waiting area), clear explanations with alternatives, and proactive help with admin and medications (e.g., organising medication while a client was away, and preparing EU travel paperwork plus vaccines for a dog). Some reviews mention pets staying at the clinic for the day for care.

Services

• •Cat-friendly care (website: Gold accredited Cat Friendly Clinic).
• •Nurse clinics (website).
• •Home visits (website).
• •Pet Health Club® Plus plan (website mentions consultations included as part of the plan).
• •Preventive care mentioned in reviews
• •Vaccinations (review mentions included via a pet plan).
• •Worming (review mentions included via a pet plan).
• •Medication support/continuity: staff contacting a client’s usual vet to help organise medication when it had run out (review).
• •Travel preparation: help with paperwork and vaccines for EU travel for a dog (review).

People

• •Staff are described as
• •Good at reducing anxiety in nervous pets, with one owner noting their dog now walks in “head high and tail wagging” and no longer cowers in the waiting area (review).
• •Clear in communication, with explanations and “alternatives given” when discussing care (review).
• •Proactive and helpful, including contacting a client’s usual vet to arrange medication while the owner was travelling (review).

Reviews

4.8 stars from 339 reviews. Owners most often focus on how staff communicate and how pets are handled during visits. “”

• •Pets being kept calm and handled in a way that reduces fear, especially during check-ups (e.g., a previously anxious dog becoming comfortable in the building).
• •Explanations and options: owners mention things being explained clearly and alternatives being discussed.
• •Extra help beyond the appointment: organising repeat medication via the owner’s regular vet while they were away; support with EU travel paperwork and vaccines.
• •Positive comments about welcoming first visits for puppies and overall friendliness across the team.