Northvet Veterinary Group Ltd – Vets in Kirkwall
Clinic Overview
- Recent feedback is strongly positive about the team’s friendliness, kindness, and willingness to answer questions. - Owners describe fast action in urgent situations, including immediate assessment and prompt surgery for a seriously unwell dog. - Reviews also highlight good communication and continuity of care, with updates during procedures, specialist input where needed, and records sent on for follow-up elsewhere.
Northvet Veterinary Group Ltd is a long-established veterinary practice serving animals since 1861, treating pets as well as farm animals and equines. The practice says it provides a 24-hour emergency service, 365 days a year. Recent reviews continue to highlight fast help for urgent cases, clear communication during treatment, and supportive aftercare.
Services
- •24-hour emergency care is offered year-round, with recent reviews describing very rapid assessment for an unwell dog, admission straight away, surgery within about 15 minutes, and several nights of inpatient care.
- •Small animal care includes routine and more complex treatment for dogs and cats, with recent examples including dental cleaning, multiple tooth extractions, biopsy work-up for mouth ulcers, diabetes diagnosis, and guidance on insulin injections and feeding.
- •Consultation and ongoing support are a recurring theme in reviews, including help for first-time kitten and puppy owners, practical advice, and regular updates during procedures and recovery.
- •Farm animal and equine care are also part of the practice’s stated service range.
- •The clinic is listed as a Veterinary Nurse Training facility. Reviews also mention a spacious waiting room, some pet supplies for sale, and parking close to the exit.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed but broadly positive: one owner described urgent treatment as very reasonable, while another said visits can feel expensive but still good value for the level of care received.
People
- •Reception staff are praised for being welcoming, helpful, and keeping owners informed.
- •Vets are described as kind and communicative, with reviews highlighting clear explanations, updates during treatment, and practical hands-on advice such as insulin-injection guidance.
- •The wider team is also mentioned positively for being friendly, supportive, and generous with first-time pet owners’ questions.
Reviews
Northvet has a 4.7-star Google rating from 103 reviews.
- •Recent feedback is strongly positive about the team’s friendliness, kindness, and willingness to answer questions.
- •Owners describe fast action in urgent situations, including immediate assessment and prompt surgery for a seriously unwell dog.
- •Reviews also highlight good communication and continuity of care, with updates during procedures, specialist input where needed, and records sent on for follow-up elsewhere.
- •Specific service examples mentioned in recent reviews include dental treatment with extractions, biopsy investigation for mouth ulcers, diabetes support, and care for new kittens and puppies.
