Northvet Veterinary Group Ltd – Vets in Kirkwall
Clinic Overview
- Recent feedback is very positive about the team’s friendliness, compassion, and respectful manner with both pets and owners. - Owners describe fast action in urgent situations, including immediate assessment and prompt surgery for a seriously unwell dog. - Reviews also highlight good communication and continuity of care, with updates during procedures, specialist consultation, and records sent on for follow-up elsewhere.
Services
- •24-hour emergency care is offered year-round, with reviews describing very rapid assessment for an unwell dog, immediate admission, surgery within about 15 minutes, and several nights of inpatient care.
- •Small animal care includes routine and more complex treatment for dogs and cats. Recent examples include follow-up checks for visiting owners, dental cleaning with multiple tooth extractions, biopsy work-up for mouth ulcers, diabetes diagnosis, and guidance on insulin injections and feeding.
- •Consultations and ongoing support are a consistent theme in feedback, including help for first-time kitten and puppy owners, regular updates during procedures and recovery, and sensitive handling of longer-term or end-of-life situations.
- •Farm animal and equine care are also part of the practice’s stated service range.
- •The clinic is listed as a Veterinary Nurse Training facility. Reviews also mention a spacious waiting room, some pet supplies for sale, and parking close to the exit.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed but generally positive: one owner described urgent treatment as very reasonable, while another said visits can feel expensive but still good value for the level of care received.
People
- •Eilidh is specifically thanked in one recent review for caring support during an ongoing case and at the end of a pet’s life.
- •Reception staff are praised for being welcoming, helpful, and keeping owners informed.
- •Vets are described as kind and communicative, with reviews highlighting clear explanations, updates during treatment, specialist input where needed, and practical advice such as insulin-injection guidance.
- •The wider team is repeatedly mentioned as friendly, supportive, and generous with first-time pet owners’ questions.
Reviews
Northvet has a 4.7-star Google rating from 105 reviews.
- •Recent feedback is very positive about the team’s friendliness, compassion, and respectful manner with both pets and owners.
- •Owners describe fast action in urgent situations, including immediate assessment and prompt surgery for a seriously unwell dog.
- •Reviews also highlight good communication and continuity of care, with updates during procedures, specialist consultation, and records sent on for follow-up elsewhere.
- •Specific examples in reviews include dental treatment with extractions, biopsy investigation for mouth ulcers, diabetes support, follow-up checks for visiting owners, and care for new kittens and puppies.
