
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Border Vets, located in Galashiels, is a highly regarded veterinary practice with a strong reputation for providing exceptional care. The clinic boasts an impressive 4.7-star rating based on 119 reviews, indicating a high level of satisfaction among its clients. This rating is supported by glowing written reviews that highlight the clinic's friendly and knowledgeable staff, as well as the comprehensive care provided to pets.
The clinic is well-regarded for its caring and empathetic approach, as noted by Janet McDougall, who praises the staff for their helpful advice and attentive service. Cathy Rowland highlights a positive experience where her concerns were addressed, emphasizing the clinic's dedication to listening and responding to client feedback. She also commends Jess, a veterinarian at the clinic, for her expertise, particularly with cats, and for maintaining a consistent relationship with clients.
The clinic's team, including nurses and receptionists, is frequently described as friendly, knowledgeable, and empathetic, creating a welcoming environment for both pets and their owners. Noteworthy individuals such as Jess and Jim are mentioned for their exceptional care and dedication, with Jim and his colleagues going above and beyond in their service.
Border Vets also stands out for its Veterinary Nurse Training facility, adding to its credentials as a center for veterinary excellence. Clients appreciate the clinic's thorough approach to diagnosing and treating acute health issues, as well as the availability of appointments and convenient text reminders. Overall, Border Vets is a trusted and highly recommended practice for pet owners in Galashiels, providing expert care in a compassionate setting.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 119 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
Would recommend this vet practice, friendly caring staff and really listen and provide helpful advice whenever I have asked anything, by dog is a fan too and gets spoiled whenever he visits 🫶👍🐶🐾
2 months ago
Our experience of Border Vets has been generally positive. We had some past issues which we raised, met with them and were very happy that they listened and discussed our concerns and then acted on them. It was important that we felt heard and we certainly did. We have an excellent relationship with all of the practice, the nurses and receptionists are lovely and also knowledgeable and empathetic. We tend to see the same vet, Jess for consistency. In addition to the normal skills, Jess is a cat expert who is competent and research focused in whom we have great confidence
3 months ago
Border Vets are the best. The staff are great; super friendly to human and doggo alike. My little nervous girl was in very good hands.
4 months ago
The best vets practice we have used in the 31 years of dog ownership. All of the staff are very friendly, knowledgeable and empathetic. Our dogs can’t wait to get into the practice which speaks volumes. Jim and all of his colleagues go well above and beyond in looking after our dogs - and us as owners
4 months ago
Friendly knowledgeable vets. Thoughtful kind staff. Appointments readily available and text reminders sent. Thorough investigation of acute health issues when called for. Had our dog spayed recently and very happy with standard of care.
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