Border Vets

Border Vets in Galashiels is part of VetPartners and presents as a long-running practice dating back to the 1940s. It is also listed as a veterinary nurse training facility. Reviews point to a practice handling routine preventive care, common procedures and acute problems, with particular praise for communication, continuity and kind handling.

Services

• •Routine and preventive care: health checks, vaccinations, and kennel cough administration are all mentioned by clients.
• •Investigations and treatment: owners describe the practice working up sudden health concerns and giving helpful advice when pets become unwell.
• •Procedures and surgery: spaying is specifically mentioned, and a recent reviewer also describes dental treatment involving multiple tooth extractions, with post-op medication and a follow-up check.
• •Practice support: clients mention text appointment reminders and say appointments have been readily available.
• •Training role: the clinic is listed as a veterinary nurse training facility.

Pricing

Available published prices indicate the clinic sits around average relative to similar practices. Reviews on cost are mixed: one owner praised clear quoting and felt a recent dental case was reasonably priced, while another criticised a noticeable rise in vaccination and kennel cough charges.

People

• •Jess (vet): named positively by a client who says they try to see her consistently, describing her as a cat expert, research-focused, and someone they trust.
• •Jim (vet): mentioned by a long-term dog owner who says he and colleagues go above and beyond in caring for their dogs.
• •Nurses and reception team: described as lovely, knowledgeable and empathetic, with clients also saying concerns were listened to and acted on.

Reviews

Google shows 4.7 stars from 126 reviews. Recent feedback is mostly very positive, with the main negative note relating to pricing.

• •Staff are frequently described as friendly, welcoming, helpful and professional, with pets made to feel at ease.
• •Several owners highlight care, kindness and compassion, and one says the practice has an “old school family doctor” feel.
• •Continuity and communication stand out: clients mention staff knowing their dog’s history, listening to concerns, and following through after discussions.
• •Routine visits such as health checks and vaccinations are reviewed positively, while one owner was unhappy about increased vaccine and kennel cough charges.