Galedin Ltd T/A Galedin Veterinary

Galedin Veterinary is a long-established mixed practice in Galashiels and is part of VetPartners, with the practice noting more than 200 years of veterinary care. It treats household pets, horses and livestock, covering routine appointments such as vaccinations and health checks as well as emergency and end-of-life care. Recent feedback often praises calm handling of nervous animals and compassionate support at difficult appointments, although a small number of reviews raise concerns about appointment communication and bereavement-related admin.

Services

•Mixed practice care for household pets, horses and livestock.
•Routine pet healthcare, including vaccinations, check-ups and general examinations; recent reviews mention dog vaccinations including nasal kennel cough, kitten first vaccines, and routine “MOT”-style health checks.
•Support for nervous or anxious pets, with reviewers describing gentle handling during injections and examinations, and staff helping a very fearful dog get into the practice.
•End-of-life care, including discussion of options for remains, sedation before euthanasia, and support from both the vet and nursing team during the appointment.
•Emergency veterinary services.
•Veterinary nurse training facility.
•Waiting area setup for cats and dogs, with a separate cat area mentioned by a reviewer.

Pricing

No published pricing information is currently available for this clinic.

People

•Alan (name given tentatively in a review): praised for explaining euthanasia, sedation and aftercare options clearly and without pressure.
•Young female vet: repeatedly praised for calm, effective handling of nervous dogs during exams and vaccinations.
•Nursing team: described as gentle and caring during an end-of-life appointment.
•Reception and support staff: often described as friendly and helpful, though some reviews criticise communication around waiting areas, appointment delays and bereavement-related administration.

Reviews

Google rating: 4.7/5 from 286 reviews.

•Many recent reviewers describe the team as friendly, professional and caring, with several saying the service is consistently good.
•Handling of anxious pets is a clear strength in recent feedback, including help with a very scared dog at the door and calm, low-stress vaccination visits for a nervous rescue dog.
•One detailed review of an end-of-life appointment is especially positive, praising clear explanations, gentle sedation beforehand and compassionate support from both the vet and nurses.
•A smaller number of reviews raise concerns about communication and admin, including appointment delays, bereavement-related insurance handling, and one reviewer who felt a dental quote was much higher than another local practice and was unhappy that no payment plan was offered.

Reviews for Galedin Ltd T/A Galedin Veterinary

Note: Showing the 10 most recent Google reviews out of 286 we track in total. Recent reviews may not be representative of overall sentiment.

GRA.M

1 month ago

I am writing this to warn other pet owners. My 10-year-old Staffy, Cox, broke a tooth. We went to Galedin Vets, as he has been registered there since he was a puppy. We were quoted a minimum of £600 for a single tooth extraction, plus £70 for the initial consultation. When we asked about a payment plan, we were shocked by the refusal. The office claimed we use other vets because Cox had only been seen a few times in 10 years. The truth is simple: Cox is a healthy, strong dog who didn't need a vet until this accident! It felt like we were being punished for having a healthy pet that doesn't generate constant profit for them. We moved to Borders Vets, and the difference was night and day. Not only was the service professional, but the entire procedure—which ended up involving 6 extractions (including the broken one)—cost only £360, including post-op meds and a check-up. Galedin wanted £600+ for just one. It’s clear where the priority lies, and it isn't the animals' welfare.

marie cuthbert

2 months ago

Excellent visit as normal. I have issues getting my dog through the door as he is very scared, vet was prepared to come outside! But we got him in due to the help from ataff!! They go the extra mile and the care shown waa amazing as usual! Reception staff very helpful and friendly also!

Nicola Roebuck

Miss Scotland 2016

I have been a client of this practice for around 10 years, and the staff have always been friendly and professional. The veterinary care itself has also been very good. However, my most recent experience was disappointing. I attended a scheduled appointment and had already travelled approximately 10 miles to the practice. I had allowed a 40-minute window before another commitment, based on being told the practice was not busy. After waiting over 20 minutes beyond my appointment time with no indication of how much longer the delay would be, I had to leave as I could not risk being late. I informed reception that I would return within 10 minutes. Shortly after leaving, I was contacted and told that the next available appointment was not until approximately three hours later. I fully understand that some cases may be urgent and require immediate attention, and I would never expect a seriously ill animal to be turned away. However, given that I had arrived on time and had already waited beyond my appointment time, it was disappointing that it was not possible to accommodate my brief return shortly afterwards. The alternative would also have required a total of approximately 40 miles of travel that day, which was not practical. I raised a formal complaint and received a response from the practice, but I also contacted VetPartners and received no acknowledgement or reply. This was disappointing, particularly as a long-standing client. I hope this feedback is helpful in improving communication and appointment handling for clients in future.

Neil Johnson

3 months ago

Friendly staff and great service

Sharon McTeir

4 months ago

I can’t recommend the vets and other staff at Galedin in Galashiels highly enough.

Ruby Gardiner

5 months ago

Gentle, caring Vet. Rufus was very happy and content during his ‘MOT’

Gary Mitchell

Just home after taking our cat Micha to get put to sleep 😢😢 Alan? (sorry I was a blubbering mess) The vet was absolutely brilliant with her and talked us through various options with no pressure regarding her remains. He also explained what the procedure was and how he would sedate and make her comfortable before putting her to sleep. Everything he and the nurses did was exceptionally caring when they were with her. Top class human beings thank you very much. We've had many pets and sadly had to say goodbye to them over the years. But none of them were treated with the care dignity and compassion show to Micha and us today. 💔💔 Still a blubbering mess. 😢😭😭

Susan Miller

6 months ago

Both dogs had their vaccines including Nasal kennel cough. Young female vet was, as usual, wonderful with them. Given how nervous my rescue dog is she was calm and took her examination and injection etc with no problem. A great vet.

Karen Moore

I love how friendly all the staff are towards the pets (and their human slaves)