Animal Tails Veterinary Practice

Animal Tails Veterinary Practice describes itself as the UK’s first employee-owned and operated vet practice. The practice highlights continuity of care (“the same faces each time you visit”) and offers treatments beyond standard consultations, including therapeutic laser therapy and acupuncture. In the latest reviews available to us, owners most often describe support around end-of-life care (including a peaceful at-home passing) and day-to-day management of ongoing conditions (for example, a 16-year-old cat with multiple health issues and a dog that’s difficult to handle). One reviewer also specifically mentions the team trying to keep pricing fair.

Services

Based on the clinic website summary and the latest reviews available to us, services mentioned include

• •Therapeutic Laser Therapy (available at the practice)
• •Acupuncture
• •Pet Health Plan (details not provided in the inputs beyond the plan being offered)
• •End-of-life care and euthanasia support, including at-home euthanasia (described by a reviewer as allowing their pet to “pass peacefully at home”)
• •Ongoing care for pets with chronic or multiple health conditions (described in reviews, though no specific diagnoses are stated)

Out-of-hours emergencies: the website states that in an emergency outside opening hours, owners should call the practice’s normal number and follow the recorded instructions (no further details provided).

People

• •Shelley: Mentioned by name in a review for providing care and compassion to a pet in their later years and showing empathy to the owners during end-of-life decisions, with the passing described as “peaceful and dignified.”

Reviews

4.8 stars from 22 reviews. “”

• •Multiple owners describe end-of-life support as a standout, including a peaceful at-home passing and a “peaceful and dignified” goodbye at the clinic.
• •Owners repeatedly mention staff kindness and empathy during emotionally difficult visits, including support offered to family members as well as the pet.
• •Reviews also reference handling of more challenging appointments, such as caring for a dog described as “a tricky customer.”
• •One reviewer explicitly notes efforts to keep pricing fair and affordable (no specific fees or examples given).