Bruceview Vet Clinic

From the latest reviews, owners most often describe clear explanations during appointments (including puppy vaccination visits and health checks) and reception teams finding appointments when owners call with a sick or injured pet. One reviewer raises concern about rising costs and claims the practice is part of a larger veterinary group (described by the reviewer as “Independent Vetcare”).

Services

Services and capabilities mentioned on the clinic website

•Consultations
•Vaccinations (including puppy vaccinations mentioned in reviews)
•Neutering
•Pet dentistry
•Diagnostic imaging
•Species treated: cats, dogs, rabbits, guinea pigs, ferrets, hamsters, lizards, snakes, reptiles and birds
•Pet Health Club® “Plus” plan (includes unlimited consultations, plus 24/7 access to an online vet, as stated on the website)

Other practical notes from the website

•Wheelchair accessible
•On-site parking

Emergency care: the website references emergency vet help but the details provided to us are incomplete.

People

No individual clinicians are named in the information provided. What reviewers consistently highlight about the team

•Vets taking time to explain options and answer questions in a way owners understand (noted during vaccination/health-check appointments).
•Reception staff described as reassuring and helpful, including “managing to find you an appointment” when owners call worried about a sick or injured pet.
•Owners with long histories at the practice (20–30+ years) describing consistent experiences across reception, nurses and vets.

Reviews

Google rating: 4.8 stars from 363 reviews.

•Clear, patient explanations during appointments, especially for new-puppy visits and vaccinations.
•Reception team responsiveness when owners call concerned about illness or injury, with reviewers saying appointments are found even when they’re “frantic.”
•Long-term loyalty is a recurring pattern (multiple reviewers mention 20–30+ years using the clinic).
•Cost is a point of tension: one 5-star reviewer says prices have “rocketed up” and attributes this to being part of a larger group (this is presented as the reviewer’s view).

Reviews for Bruceview Vet Clinic

Note: Showing the 5 most recent Google reviews out of 363 we track in total. Recent reviews may not be representative of overall sentiment.

Aileen Paterson

in the last week

Had Kove in for her puppy vaccinations and health check, the veterinary staff are fantastic and always take the time to explain any questions or worries that you may have, explaining in a way that you fully understand and putting you at ease, also the fantastic reception staff, who always manage to find you an appointment when you phone in sometimes frantic with your sick or injured pet, always friendly and reassuring, I have used Bruceview for over 30yrs years, even though I have recently moved to another area, I wouldn't go anywhere else and highly recommend to anyone looking for a vet who will care for your pet like you do.

Jerry Hallier

a month ago

We've been taking our cats to Bruceview Vets for over 20 years and wouldn't consider going to any other veterinary clinic in the area. All of the staff, from the receptionists to the nurses and vets, are friendly, welcoming and highly professional. When we go to Bruceview we know the advice and treatment we get will be in the best interests of our pet. We highly recommend Bruceview to anyone in search of a first class veterinary practice at a reasonable price.

Barry Stevens

Nothing wrong with the staff and service provided by the team, what really gets my goat is how the costs have rocketed up, Bruceveiw vets is part of a large group of vets called laughingly! Independent vetcare' in 2024 they reported a turnover of £1,181.00 million and a gross profit of £555.5 million, its great to make the rich richer, even more gauling their groups purpose is, healthy animals happy owners, of course we must be happy to spend a fortune on vet care.

Christina Mari Cuss

I was quite nervous about taking my new puppy to the Vet as we have just moved to the area. But Bruceview Vets put my mind at ease, the reception staff were super friendly and welcoming to my puppy. The vetinarian was very friendly, understandimg & kind, my puppy easily felt comfortable and happy to be handled, and I felt listened to. The vet experience at Bruceview for myself and my puppy was very positive, and when we had our second visit for vaccinations we already felt like part of the family. I am very satisfied with my new Vet & Clinic, I could not recommend them enough 🐶⭐⭐🐶

Maureen Boles

I've been going to Bruceview Vets for about 30 years with the cats I've had and have always found the receptionists to be very friendly and helpful and the vets very nice and explain everything that needs to be done at the appointments