Town & Country Veterinary Group

Town & Country Veterinary Group, located in Banchory, Aberdeenshire, is a well-regarded clinic offering comprehensive veterinary services, including emergency care with extended hours. The clinic's Google Maps rating stands at an impressive 4.6 stars, based on 43 reviews, indicating a high level of customer satisfaction.

The customer reviews paint a predominantly positive picture of the clinic's services and staff. Sarah Wilde praises the prompt and caring attention her nervous cocker spaniel received, highlighting the vet's professionalism and thoroughness. Xiena Kinnair recounts a similarly positive experience, commending a male vet for his excellent bedside manner during her puppy's health check. Another reviewer, identified as W, lauds Neil, a vet at the clinic, for his outstanding care and skill in looking after their dog, alongside noting the helpfulness of the reception staff.

However, one review from Mark Purmal diverges from the general consensus, describing an unpleasant interaction with Neil, which involved a parking dispute and poor communication. Despite this isolated incident, the majority of feedback is overwhelmingly positive, showcasing the clinic's dedication to animal care and customer service.

The clinic is also noted for its community spirit and compassion, as illustrated by Don Morrison's account of the team's efforts to reunite a lost cat with its owner. Key individuals mentioned in reviews include Neil, Laura, and Rhona, who are recognized for their warmth and professionalism.

Overall, Town & Country Veterinary Group appears to be a trusted and reliable choice for pet owners in Banchory, offering high-quality care and a welcoming environment.