Woodside Veterinary Group

Woodside Veterinary Group is an RCVS-accredited practice offering small animal, equine and farm services, plus a 24-hour emergency service. Reviews repeatedly mention fast access for urgent problems (for example, being seen within an hour for a bleeding, partially detached dew claw), and vets explaining options before treatment. The practice also runs a Pet Health Club® Plus plan where consultations are included. Feedback on costs is mixed: several reviewers say they feel fees are fair, while one long-term client says it has become “increasingly expensive” and has “lost the personal touch.”

Services

•24-hour emergency service (stated on the website).
•Small animal services (website).
•Equine services (website).
•Farm services (website).
•Pet Health Club® Plus plan with consultations included (website).
•Urgent injury treatment: dew claw injury managed quickly, with options explained and the issue dealt with in minutes (review).
•Veterinary nurse training facility (clinic data).

People

•Frazer (role not stated): specifically thanked for helping owners through “frightening issues,” alongside clear support for both pets and owners (review).
•Hannah (role not stated): similarly praised for guiding owners through worrying situations and being “brilliant” with multiple dogs (review).
•Staff and vets are often described as welcoming at the front desk, good listeners, and efficient (multiple reviews), with one reviewer contrasting this with a perceived drop in “personal touch” over the past year.

Reviews

Google rating: 4.8 stars from 88 reviews.

•Speed for urgent problems: one owner reports being seen within an hour for a bleeding dew claw, with the problem resolved quickly.
•Communication and decision-making: vets “explain the options” and listen to concerns.
•Day-to-day experience: repeated comments about friendly, attentive staff and efficient service.
•Cost and value are contested: some reviewers say they don’t feel overcharged or have “never had any issues with the fees,” while one long-standing client says pricing has risen compared with other practices and feels the practice is more profit-focused.

Reviews for Woodside Veterinary Group

Note: Showing the 5 most recent Google reviews out of 88 we track in total. Recent reviews may not be representative of overall sentiment.

Susanne Wilkinson

2 weeks ago

Robert Farrands

a month ago

Great vets. Always well treated and helpful. Very nice staff and don’t feel overcharged.

Pauline Andrew

Woodside Veterinary Practice has always been very kind, attentive and fair when dealing with my pet. Their professionalism has always been apparent and I’ve never had any issues with the fees or treatments they suggest. It’s peace of mind to know that I can contact them and that my cat will always get the best care. 100% would recommend them.

Sean Duguid

2 months ago

Have used this vet practice since 2006, trustworthy & caring of your pets.However over the past year it has become increasingly expensive compared to others. Also lost the personal touch that used to be shown to long standing customers and their pets. So I’ve gone from 5 stars to two stars. This needs to be rectified I feel as it seems more focused on profit

Faybianne Warner

3 months ago

Very friendly and attentive staff. Efficient service as ever.

3 weeks ago

Sarah Love

6 months ago

Once again Woodside Vets were wonderful when Rubi split her dew claw which was hanging off and bleeding. Saw us within an hour of me calling, explained the options and she was sorted within 10 minutes.

scunjee

10 months ago

My dog having been handed over in a less than an ideal state…. I turned to them seeking professional opinion, hoping for the best but planning the worst with an untimely goodbye appearing imminent. I’m humbled and in awe of the Torphins team total professionalism and dedication to their patients and not forgetting the pets owners….🥰🤗 Thank you x

S N

Having moved to the area only 6 months ago we were recommended to visit and register our three and we have NOT been dissapointed. Everyone is absolutely brilliant with our tribe and nothing is ever too much hassle for anyone at the practice. Big shout out especially to Frazer and Hannah who held our hands and paws through some frightening issues and we would highly recommend this practice to all and beyond. Thank you from , Charlie , Hilde and Helga 🐾🐾🐾

LISA WATSON

a year ago

Great service upon entering the door - the staff are always friendly and welcoming. The vets are great to listen to all your pet needs and concerns. The pet club they run is an excellent way to pay for treatments more effectively and what you get for your monthly subscription is vast to say the least.