Emergency Vets in Ellon

## Summary Cùmath Pet Surgeons describes itself as an **independent referral surgical practice** (founded by **Scott Rigg** and **Michelle Murphy**) that takes on cases sent by primary-care vets when extra surgical experience or equipment is needed. It focuses on **dogs and cats**, with surgeons listed as **RCVS recognised advanced practitioners in small animal surgery**. Based on the website and recent reviews, it appears set up for **complex surgical work with structured aftercare and frequent updates**—owners mention **thorough explanations of options**, **follow-up calls**, and **reassuring emails with photos** during overnight stays. Recent cases owners describe include **cruciate repair**, **tendon injury surgery and aftercare**, **dermoid sinus removal**, and imaging to locate and remove a **foreign body close to an artery** after other clinics had failed attempts. ## Services * **Referral small-animal surgery (dogs and cats)** for cases sent by primary-care practices. * **Orthopaedic surgery**, including (as listed on the website): * Lameness investigation * Arthroscopy * Corrective osteotomies * Fracture repair * Arthrodesis Review examples: **cruciate repair**; an **ankle fracture** in an elderly dog with a recovery described over several months. * **Soft tissue surgery** (website states a wide variety). Review examples: removal of a **neck foreign body** located via a scan; owners also mention **growth/foreign-body related neck surgery**. * **Spinal surgery** (website), including: * Spinal decompressive surgeries * Vertebral stabilisations * Treatment for intervertebral disc disease and other causes of spinal compression * The clinic data provided lists **emergency veterinary services**, but the website summary supplied does not describe emergency/out-of-hours arrangements. ## People * **Kasia (vet)** – repeatedly mentioned for **clear explanations** and **staying in touch** (including **follow-up calls**). Owners also describe her as providing ongoing **aftercare** for a dog with a tendon injury, and one review credits her with **saving a cat’s life**. * **Masha (surgeon)** – mentioned for **keeping owners informed throughout surgery and recovery** (including a **dermoid sinus removal** case). * **Scott** (named in a review) – credited with doing a **scan** to locate a **foreign body near an artery** and successfully removing it after earlier failed attempts elsewhere. * **Reception and nursing team** – multiple owners mention them as **attentive** and helpful, including support during longer recoveries and when pets stayed overnight. ## Reviews **4.9 stars from 26 reviews.** Themes below are drawn from the latest written reviews available to us. * **Communication and updates during treatment**: owners describe options being explained, regular progress updates, and **emails with photos** when a pet stayed overnight. * **Complex surgical cases with long recoveries**: examples include **cruciate repair**, **tendon injury surgery**, **ankle fracture repair**, and **dermoid sinus removal**, with owners noting steady improvement over weeks to months. * **Diagnostics used to solve difficult problems**: one owner reports a **scan** identified a hidden foreign body close to an artery, leading to successful removal after prior unsuccessful attempts elsewhere. * **Aftercare and follow-through**: owners mention ongoing check-ins (including **follow-up calls**) and support through rehabilitation. * **Pricing discussed openly (without figures)**: one review specifically mentions **pricing transparency**, but no actual prices are given.

## Summary Glenythan Vet Group Ltd appears to be a multi-branch veterinary practice (the website lists more than one branch) and is also noted in the clinic data as a veterinary nurse training facility. Reviewers most often describe it as set up for both urgent problems and longer-running conditions: examples include being asked to bring a dog in quickly for a badly bleeding foot injury, ongoing support for a new epilepsy diagnosis (talking through options and starting medication), and management of complex skin problems including discussion of alternative remedies. A few reviews also mention extra support for anxious dogs, including free socialisation sessions to help a nervous dog tolerate full health checks. ## Services - **Emergency/urgent care:** Clinic data lists emergency veterinary services; reviewers describe being advised to bring a dog in promptly for a significant foot injury with heavy bleeding. - **Medical workups and ongoing condition management:** Epilepsy diagnosis support is described, including explaining treatment options and providing the “right meds.” - **Post-operative/aftercare visits:** Removal of stitches and staples is specifically mentioned, with an owner saying they were fitted in quickly. - **Behaviour/handling support for nervous pets:** One owner describes free socialisation sessions to help an anxious dog become comfortable attending the clinic and receiving a full health check. - **Surgery:** One review describes surgical removal of a “huge lump” on a dog’s paw pad (noted as a difficult area). - **Skin/dermatology-type cases:** Multiple dogs with “complex skin problems” are mentioned, alongside time spent researching and discussing possible treatments. - **Approach that may include alternative options:** One reviewer describes a vet being open to “homeopathic and alternative remedies,” alongside conventional care. ## People - **Katrina**: Mentioned by name in a review for “going the extra mile,” including providing free socialisation sessions for a nervous dog and offering support both in person and by phone. - **Suzy**: Mentioned alongside Katrina for the same practical support with an anxious dog and owner communication. - **Alastair**: Credited in one detailed review with extensive time spent researching complex skin problems, having long phone discussions to explain options, and performing successful surgery to remove a lump from a dog’s paw pad. ## Reviews **Google rating: 4 stars from 23 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners describe being **fitted in quickly for urgent issues**, including a dog with a badly bleeding foot injury. - Several reviews highlight **clear explanations and decision support**, such as talking through options for epilepsy and arranging medication. - Some owners mention **above-and-beyond communication**, including telephone support and long calls discussing treatment choices. - Specific extra help for **anxious/nervous dogs** is reported, including free socialisation sessions that helped a dog tolerate a full health check. - A few reviewers comment on **cost**, including one noting a visit was about **one-third of the price** quoted elsewhere (no exact prices given).

## Summary Glenythan Vet Group Ltd is a multi-branch veterinary practice with an **online shop**, **prescriptions**, and both a **Pet Health Plan** and **Equine Health Plan** listed on its website. Clinic data also lists **emergency veterinary services**, and reviews include an example of getting an **emergency appointment for an unregistered dog**. From the latest written reviews available to us, owner experiences are mixed: some describe **clear explanations “not in vet talk”** and good handling of difficult-to-treat pets (including an **ill dog that didn’t like being touched or injected**), while others report a situation where a **sick puppy wasn’t helped** and felt the vet focused on **paperwork over treatment**. Cost is also a recurring point, with one reviewer giving specific examples of **high charges and medication pricing**. ## Services Only services and capabilities explicitly mentioned in the provided sources: - **Emergency care/urgent appointments** (listed in clinic data; one review describes obtaining an emergency appointment for an ill dog that wasn’t registered with the practice). - **Pet Health Plan** (named on the website). - **Equine Health Plan** (named on the website). - **Prescriptions** (website includes a prescriptions section; reviews discuss paying for prescriptions and using online pharmacies). - **Online shop** (listed on the website). - Treatment for **cats and dogs** (reviews mention a cat with frequent visits and an ill dog). - The practice appears to work with **livestock clients as well** (a reviewer discusses being registered with the practice for livestock via livestock societies). ## Pricing Pricing is only included where specific figures were provided in reviews (and may reflect historical pricing at the time of the reviewer’s experience): - One reviewer reports a **“labour charge” in excess of £165 per hour** (described as “many years ago”). - The same reviewer gives an example of **£165 for a month’s medication** from the practice vs **less than £60** for the same medication from an online veterinary pharmacy (including postage). - The reviewer also states that **prescriptions cost “a lot”** (no specific figure given). ## People No individual vets or nurses are named in the provided website summary or reviews. What reviewers do describe: - Staff are repeatedly credited (in positive reviews) with being **good with owners and their animals**. - One long-term client says the vets **explain things clearly** and avoid “vet talk,” helping owners understand what’s happening. - A reviewer describing an emergency visit mentions **receptionists and vets** working well together and being **skilled with an ill dog that resisted handling and injections**. ## Reviews **Google rating: 3.9 stars from 7 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear communication:** one long-term client highlights explanations in plain language rather than jargon. - **Handling challenging pets:** an emergency-appointment review praises skill with an ill dog that didn’t want to be touched or injected. - **Emergency access:** one review describes being seen urgently even though the dog wasn’t registered. - **Strong negative experience reported:** another reviewer says their sick puppy was not helped and felt the vet was more focused on paperwork than care; they also allege being blocked on Facebook after posting a review. - **Cost concerns:** one reviewer describes very high charges (including an hourly labour charge figure and a medication price comparison) and advises using online pharmacies for long-term medications.