Jollyes

Jollyes in Aberfeldy appears to operate primarily as a pet retail store rather than a veterinary clinic. It caters for everyday pet supplies across dogs, cats, birds, small pets, reptiles and fish, and reviews consistently describe a large, clean, well-laid-out shop with helpful staff. The website also includes an out-of-hours emergency note directing people to an external provider outside store opening hours.

Services

• •Pet supplies retail for dogs, cats, birds, small pets, reptiles and fish.
• •Product advice and in-store help: reviews mention staff helping with puppy food choices and nutritional differences, as well as selecting reptile supplies and setup items.
• •Pet-friendly shopping: dogs are allowed in-store, with water available at the entrance for visiting pets.
• •General shopping convenience: reviews mention a spacious layout with items easy to find, and one reviewer highlighted parking including disabled parking.
• •Out-of-hours emergency note: the website states, “In case of emergency outside the stores opening hours please contact our out of hours provider on 0333 332 1867.”

Pricing

Published prices suggest this store sits below average, based on a partial sample of comparable items. Review comments are mixed: some customers point to value on everyday food and dog-treat offers, while others describe some reptile and snake-tank items as expensive. One review also criticised unclear communication when a five for £5 dog treat offer was no longer running.

People

• •Stewart (store manager): praised for detailed advice on puppy food, including the differences between options and their nutritional value.
• •Andrew: named in a till-related complaint about checking a multibuy bag and only explaining that an offer had ended after the total was questioned.
• •Wider team: several reviews describe staff more generally as helpful, polite and offering good service.

Reviews

Google rating: 4.5/5 from 366 reviews.

• •Customers often describe the store as big, clean and well laid out, with products easy to find.
• •Service is a recurring positive theme, with several reviews praising staff as helpful and polite; examples include help with reptile supplies and puppy nutrition.
• •The shop comes across as pet-friendly, with dogs allowed inside and water available at the door.
• •Main criticisms are stock gaps or uneven range in some categories, plus a few pricing-related complaints, including expensive snake-tank accessories and one poor till experience around an ended promotion.