Emergency Vets in Dumbarton

## Summary Vets for Pets is part of the Vets4Pets group and this branch has been operating since 2014. The clinic is set up as a small-animal practice with on-site facilities such as an in-house laboratory, operating theatre, hospital ward and isolation unit, alongside diagnostic imaging (X-ray and ultrasound). The website also states emergency cover is provided when the clinic is closed. In the latest reviews, owners describe help with a range of problems (injured paw, swallowed bone, phantom pregnancy, ear infections) and also mention end-of-life care, including a home visit described as calm and peaceful. Pricing is a recurring point of tension: multiple reviewers say medication/prescription costs feel high, including one example where ear drops were said to cost around a third of the clinic price online. There is also a serious negative account alleging a missed diagnosis with a £170 bill shortly before a dog died. ## Services - Small-animal practice (stated on the clinic website). - Emergency cover when the clinic is closed (website statement). - Diagnostics and monitoring (website): in-house laboratory, biochemistry, haematology, blood pressure monitoring. - Imaging (website): X-ray and ultrasound. - Surgery and inpatient care facilities (website): operating theatre, hospital ward, isolation unit. - Dentistry (website). - Nurse clinic (website). - Microchipping (website). - Acupuncture (website). - Issues specifically mentioned in reviews: - Ear infections and ear-drop prescriptions - Injured paw - Swallowed bone - Phantom pregnancy - End-of-life care, including a home visit for euthanasia - One reviewer mentions access to an “exotics vet” for a parrot ## Pricing - One reviewer reports spending **£170** at a visit they felt failed to diagnose their dog (review). - Several reviewers describe the practice as expensive, particularly for **medications/prescriptions**: - Ear drops were described as costing **about 3x** what the same product costs online (review). ## People - **Zoe (vet)**: praised in a review for being “honest” and “professional” with “compassion and empathy” during euthanasia of an elderly dog. - **Stuart and Emna**: named in a review for conducting an end-of-life home visit and making the experience “very peaceful.” - Multiple reviewers mention being seen by **different vets** over time and still experiencing consistent care, including patience with questions and willingness to discuss medication sensitivities (e.g., concerns about steroid/allergy reactions) and vaccination choices (Lepto2 vs Lepto4). ## Reviews **4.8 stars from 337 reviews.** Themes below are drawn from the latest written reviews available to us. - **Consistent praise for day-to-day consultations across different vets**, including owners bringing dogs in for ear infections, injuries, and concerns like a swallowed bone or phantom pregnancy. - **End-of-life care stands out in several accounts**, including a home visit and a separate review praising a vet’s honesty and empathy during euthanasia. - **Cost and medication markups are a repeat complaint**, with examples focused on prescription pricing (e.g., ear drops reportedly much cheaper online) and comments that this is the most expensive clinic some owners have used. - **A serious negative experience is reported**: one reviewer alleges a missed diagnosis and says their dog died hours after the visit, alongside a stated spend of £170.