Crown Vets – Vets in Inverness
Clinic Overview
- Diagnostics, treatment and aftercare: Reviews mention X-rays with sedation, surgery, post-procedure discharge discussions, and clear explanations of healing and next steps. Owners also describe follow-through such as sharing notes with a pet’s regular vet, quick out-of-hours call-backs after surgery, and a follow-up phone call from a vet nurse the next day.
Services
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Routine, preventive and urgent care: General consultations and check-ups are offered alongside urgent and emergency appointments. Recent reviews describe quick access for sudden problems, including a dog seen within a couple of hours for sudden hind-leg weakness, as well as flexible appointments for ongoing care.
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Diagnostics, treatment and aftercare: Reviews mention X-rays with sedation, surgery, post-procedure discharge discussions, and clear explanations of healing and next steps. Owners also describe follow-through such as sharing notes with a pet’s regular vet, quick out-of-hours call-backs after surgery, and a follow-up phone call from a vet nurse the next day.
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Hospital and referral support: Hospitalisation or monitoring is mentioned in one injury case, as is bladder expression and management. Referral to a specialist was also mentioned by one reviewer in a tail amputation case.
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End-of-life care: Emergency euthanasia is described in reviews, with several owners highlighting compassionate support during very difficult visits. Cremation arrangements are also mentioned.
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Practice features and handling support: The website references Pet Health Club®, video vet, online registration and online payment, and the clinic is listed as a veterinary nurse training facility. Recent feedback also mentions thoughtful handling for nervous or reactive pets, including use of a buzzer so a dog could enter when reception was clear.
Pricing
No published pricing information is currently available for this clinic.
People
- •Douglas (vet): praised in a general check-up review, with the owner saying they would ask to book with him again.
- •Scott (vet): described as brilliant and clear in his explanations.
- •Rebecca (nurse): praised for kind, caring treatment and helping an elderly cat stay calm.
- •Reception team and vet nurses: reviews frequently mention friendly front-desk staff and gentle, supportive nursing care, especially with nervous pets and post-operative follow-up.
Reviews
Crown Vets has 4.6 stars from 519 Google reviews.
- •Communication is a standout theme: owners often say vets explain findings clearly, answer questions well and help them feel calmer in stressful situations.
- •Staff are frequently described as kind and accommodating: this includes support for nervous or reactive dogs, gentle handling from vet nurses, and reception staff making visits easier to manage.
- •Urgent care and follow-through are regularly praised: reviewers mention fast appointments for sudden problems, prompt out-of-hours call-backs, aftercare advice, and follow-up contact after surgery.
- •Compassion during difficult visits comes through strongly: several owners highlight understanding, flexibility and warmth around repeated visits for unwell pets and emergency euthanasia.
