Crown Vets – Vets in Inverness
Clinic Overview
- Diagnostics, treatment and aftercare: Reviews mention X-rays with sedation, surgery, post-procedure discharge discussions, and clear explanations of healing and next steps. Owners also describe practical follow-through such as sharing notes with a pet’s regular vet, out-of-hours call-backs, and a follow-up phone call from a vet nurse after an operation.
Crown Vets is a small-animal practice in Inverness and is part of IVC Evidensia. The clinic offers routine appointments alongside urgent and emergency care, and its website references online registration, online payment, Pet Health Club® and video vet services. It is also listed as a veterinary nurse training facility.
Services
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Routine and urgent care: General consultations and check-ups are offered alongside urgent and emergency appointments. Owners describe being seen quickly for sudden mobility problems, with examination, medication and advice on follow-up with their usual vet.
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Diagnostics, treatment and aftercare: Reviews mention X-rays with sedation, surgery, post-procedure discharge discussions, and clear explanations of healing and next steps. Owners also describe practical follow-through such as sharing notes with a pet’s regular vet, out-of-hours call-backs, and a follow-up phone call from a vet nurse after an operation.
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Hospital and referral support: Hospitalisation or monitoring is mentioned in one injury case, as is bladder expression/management. Referral to a specialist was also mentioned by one reviewer for a tail amputation case.
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End-of-life care: Emergency euthanasia is described in reviews, with several owners highlighting compassionate support during very difficult visits. Cremation arrangements are also mentioned.
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Other clinic features: The website references Pet Health Club®, video vet, online registration and online payment, and the clinic is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Douglas (vet): praised by name in a general check-up review, with the owner saying they would ask to book with him again.
- •Reception team, vets and vet nurses: recent feedback regularly highlights a friendly, informative and compassionate team, including staff who talk owners through procedures and next steps, accommodate requests during hospital stays, and make post-operative follow-up calls.
Reviews
Crown Vets has 4.6 stars from 502 Google reviews.
- •Clear, reassuring communication is a strong theme, with owners saying vets explain findings well, answer questions and help calm them during stressful situations.
- •Urgent access and follow-through are praised in several accounts, including a same-day appointment for a dog with sudden back-leg problems, quick out-of-hours call-backs, medication after examination, and information being shared with a home vet.
- •Compassionate handling of difficult cases comes up repeatedly, especially around emergency euthanasia, repeated visits for unwell pets, and support after procedures.
- •One detailed negative review centres on very high costs, uncertainty around referral surgery, and charges for monitoring and end-of-life care, but it sits alongside a much larger body of strongly positive recent feedback.
