
Inshes Veterinary Centre, located in Dornoch, Highlands, Scotland, holds a strong reputation with a Google Maps rating of 4.6 from 365 reviews, indicating consistent satisfaction among its clientele. The clinic is well-regarded for its comprehensive veterinary services, including emergency care available 24/7, and serves as a training facility for veterinary nurses.
Customer reviews highlight the clinic’s efficiency, compassion, and professionalism. One recent review from Liz Guinivan praises the swift response and care provided when her dog required immediate surgery for pyometra, emphasizing the excellent communication about costs and procedures. Similarly, Gemma Bryant commends the staff’s empathy and assistance during a family emergency, particularly noting the receptionist's exceptional support, which extended to offering personal delivery of medication.
Long-term clients like H P express appreciation for the clinic's transparency in diagnosis and treatment, noting the accommodating nature of the staff, especially towards pets with special needs. Fiona Strachan and Susan Mackie, both visiting the area, recount positive experiences with urgent care, citing prompt service and thoroughness in handling their pets' medical histories and treatment options.
Inshes Veterinary Centre's dedication to patient care is evident through these accounts, with staff going above and beyond to ensure both pets and their owners receive top-notch service, making it a highly recommended choice for veterinary care in the region.
Note: Showing the 5 most recent Google reviews out of 371 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
a month ago
Moved into the area and needed a new vet. Easy to get to and bus stop right outside for people who need to use public transport. The receptionists gave a warm welcome. Nice sitting area for cats. No surprise with bill it was very reasonable. Everything was explained prior to consultation. Joanne Patience Veterinary Surgeon was great with my cat and I felt really assured Really nice experience. There is also a pet plan available which is very reasonable.
a month ago
A good general small animal practice. Appears to have become part of a larger group so their own pet plan has changed (probably a bit less for a bit more cost, unless you pay a lot more than before) but they have some very experienced vets.
2 months ago
Very friendly and helpful staff, the vet was very caring and gentle I couldn't praise them more
2 months ago
Fabulous service for our dog. This is not our usual surgery but we were treated with compassion and understanding and the dog was happy. We have now joined this surgery. Thank you
3 weeks ago
5 stars for everyone at inshes veterinary surgery! Yesterday I suspected my little dog P had pyometra and got an appointment immediately, I left her for tests to confirm and before id even left the carpark I received a phone call that the ultrasound was complete and she had confirmed pyometra - and they scheduled her surgery immediately. I was kept informed of costs, the process and how she was. I am so so grateful to everyone who helped my little dog, I am sorry do not have the name of the individuals who dealt with me and my dog but thank you so much! My dogs wound looks absolutely incredible, so tiny and neat, you would never guess she had such a major surgery! Thank you to everyone involved in my dogs care ❤️❤️❤️
a month ago
I'm just getting round to leaving this review as things have been hectic - but I can't praise the staff at Inshes vet enough, especially the absolute star of a receptionist that helped us (i wish that I'd got her name but everything was such a whirlwind). My mum was recently rushed to Raigmore ICU by air ambulance from 4 hours away and in a panic to get everything organised and travel down to be with her, my poor dad forgot the dogs medication. I rang Inshes to try to organise an emergency prescription and they could not have been more helpful. There was a bit of delay due to disorganisation on the part of our own vet (who messed us about a fair bit) but the staff at Inshes chased this up for us, and really couldn't have been more helpful and everything on their part was done so promptly When we were delayed in collecting the meds I didn't think we'd make it before closing and the receptionist could not have been more kind, understanding and helpful. I ended up being able to collect it out of hours, but the receptionist actually offered to bring it to the hospital for me. I could have honestly wept at the kindness we received from a complete stranger when we were going through absolute hell with my mum. The staff at Inshes did everything they could to make things a wee bit easier for us. I live in Glasgow and my parents are in Melvich otherwise we would both be changing to Inshes as our vets immediately after this! Inshes, your reception staff are an absolute credit to you. Thank you so much for helping us. My mum is now out of ICU, in a regular ward and recovering well, and Zak is very grateful to you for keeping him healthy!
4 months ago
We have been with the practice for many years with all our pets. Staff all very understanding and accommodating for one of them who is quite antisocial. Always find the vets to be open and transparent about diagnosis, treatment and future which is always appreciated.
4 months ago
We needed an urgent appointment while on holiday in the area. We pitched up as they opened on Saturday morning at 9am. Lovely staff took the details and were able to fit Fergus in at 9.15. Fast, efficient, friendly and caring. Thank you so much.
a year ago
Needed a short notice appointment as our elderly terrier became unwell on holiday. They advised us to contact our vets so her history could be forwarded and when we arrived (same day appointment) they were able to access her history and give us options for treatment. Really happy with the time she took to listen and the range of options we were given.
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