Inshes Veterinary Centre

Inshes Veterinary Centre is a small-animal practice (cats, dogs, and small pets) that also operates as a veterinary nurse training facility. Emergency care is listed by the clinic, and recent reviews describe rapid triage for urgent cases—one owner reports suspected pyometra being confirmed by ultrasound and moved straight into surgery, with updates on costs and progress throughout.

Based on recent owner accounts, the practice seems set up for both routine preventive care and time-sensitive medical/surgical work, with a few practical touches mentioned such as a separate sitting area for cats. Several reviewers also highlight staff proactively coordinating with other vets to obtain medical histories or prescriptions, and offering out-of-hours help for medication collection.

A reviewer notes the practice “appears to have become part of a larger group” (no group name given) and that the pet plan changed as a result.

Services

From the clinic website summary and recent reviews, services mentioned include

•Vaccinations
•Microchipping
•Pet passports
•Behavioural advice
•Emergency care (also reflected in reviews describing urgent, same-day appointments)
•Diagnostic imaging and testing for urgent cases (ultrasound and tests mentioned in a pyometra work-up)
•Surgery for pyometra (same-day scheduling described in one review)
•Handling and care for small pets as well as cats and dogs (rabbits, guinea pigs, ferrets, hamsters listed)

People

•Joanne Patience (Veterinary Surgeon): named by one reviewer as being “great” with their cat, with explanations given before the consultation that helped the owner feel reassured.
•Reception team (names not provided): repeatedly credited with practical help under pressure—chasing up another practice for an emergency prescription, arranging out-of-hours collection, and even offering to bring medication to a hospital when an owner was struggling to collect it.

Reviews

Google rating: 4.6 stars from 371 reviews.

•Fast access for urgent problems: reports of immediate appointments, including being fitted in within minutes on a weekend morning, and suspected pyometra moving quickly from ultrasound confirmation to surgery.
•Clear communication about options and costs: owners mention being kept informed about pricing, the process, and treatment choices (including when the clinic accessed prior history sent over by another vet).
•Supportive handling for nervous/“antisocial” pets: one long-term client describes staff being accommodating and transparent about diagnosis and prognosis.
•Pet plan feedback is mixed/uncertain: one reviewer says there is a “very reasonable” pet plan available, while another says the plan changed (with less included for more cost unless paying substantially more) after the practice appeared to join a larger group.

Reviews for Inshes Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 371 we track in total. Recent reviews may not be representative of overall sentiment.

Peter Rozgonyi

a month ago

Angela Morrison

Moved into the area and needed a new vet. Easy to get to and bus stop right outside for people who need to use public transport. The receptionists gave a warm welcome. Nice sitting area for cats. No surprise with bill it was very reasonable. Everything was explained prior to consultation. Joanne Patience Veterinary Surgeon was great with my cat and I felt really assured Really nice experience. There is also a pet plan available which is very reasonable.

IanB

A good general small animal practice. Appears to have become part of a larger group so their own pet plan has changed (probably a bit less for a bit more cost, unless you pay a lot more than before) but they have some very experienced vets.

Lee Mills

2 months ago

Very friendly and helpful staff, the vet was very caring and gentle I couldn't praise them more

Maureen Moffat

Fabulous service for our dog. This is not our usual surgery but we were treated with compassion and understanding and the dog was happy. We have now joined this surgery. Thank you

Liz Guinivan

3 weeks ago

5 stars for everyone at inshes veterinary surgery! Yesterday I suspected my little dog P had pyometra and got an appointment immediately, I left her for tests to confirm and before id even left the carpark I received a phone call that the ultrasound was complete and she had confirmed pyometra - and they scheduled her surgery immediately. I was kept informed of costs, the process and how she was. I am so so grateful to everyone who helped my little dog, I am sorry do not have the name of the individuals who dealt with me and my dog but thank you so much! My dogs wound looks absolutely incredible, so tiny and neat, you would never guess she had such a major surgery! Thank you to everyone involved in my dogs care ❤️❤️❤️

Gemma Bryant

I'm just getting round to leaving this review as things have been hectic - but I can't praise the staff at Inshes vet enough, especially the absolute star of a receptionist that helped us (i wish that I'd got her name but everything was such a whirlwind). My mum was recently rushed to Raigmore ICU by air ambulance from 4 hours away and in a panic to get everything organised and travel down to be with her, my poor dad forgot the dogs medication. I rang Inshes to try to organise an emergency prescription and they could not have been more helpful. There was a bit of delay due to disorganisation on the part of our own vet (who messed us about a fair bit) but the staff at Inshes chased this up for us, and really couldn't have been more helpful and everything on their part was done so promptly When we were delayed in collecting the meds I didn't think we'd make it before closing and the receptionist could not have been more kind, understanding and helpful. I ended up being able to collect it out of hours, but the receptionist actually offered to bring it to the hospital for me. I could have honestly wept at the kindness we received from a complete stranger when we were going through absolute hell with my mum. The staff at Inshes did everything they could to make things a wee bit easier for us. I live in Glasgow and my parents are in Melvich otherwise we would both be changing to Inshes as our vets immediately after this! Inshes, your reception staff are an absolute credit to you. Thank you so much for helping us. My mum is now out of ICU, in a regular ward and recovering well, and Zak is very grateful to you for keeping him healthy!

H P

4 months ago

We have been with the practice for many years with all our pets. Staff all very understanding and accommodating for one of them who is quite antisocial. Always find the vets to be open and transparent about diagnosis, treatment and future which is always appreciated.

Fiona Strachan

We needed an urgent appointment while on holiday in the area. We pitched up as they opened on Saturday morning at 9am. Lovely staff took the details and were able to fit Fergus in at 9.15. Fast, efficient, friendly and caring. Thank you so much.

Susan Mackie

a year ago

Needed a short notice appointment as our elderly terrier became unwell on holiday. They advised us to contact our vets so her history could be forwarded and when we arrived (same day appointment) they were able to access her history and give us options for treatment. Really happy with the time she took to listen and the range of options we were given.