Inshes Veterinary Centre – Vets in Inverness
Clinic Overview
- Recent feedback is strongly positive about the team’s manner, with owners often describing staff as kind, caring, professional, and welcoming from reception through to the consultation. - Urgent care remains a clear strength, with examples of immediate appointments, very fast diagnostics, and prompt surgery for serious problems including suspected pyometra. - Communication is a recurring theme: reviewers mention clear explanations, reassurance during difficult cases, updates during surgery, and transparency around treatment and costs.
Services
- •Routine care for cats, dogs, and small pets, including vaccinations, microchipping, pet passports, behavioural advice, and ongoing general health support.
- •Emergency and urgent appointments, with owners describing very fast help for sudden illness, including immediate assessment, same-day tests, and prompt treatment when needed.
- •Diagnostics and treatment for time-sensitive problems, including ultrasound and other investigations used to confirm serious conditions such as pyometra before surgery.
- •Surgical care, with reviews specifically mentioning pyometra surgery and repeated dental procedures, alongside regular updates during the day and clear explanations before treatment.
- •Support for a wider range of small pets beyond cats and dogs, including rabbits, guinea pigs, ferrets, and hamsters.
- •Practical coordination with other practices where needed, such as obtaining records, arranging emergency prescriptions, and helping visitors to the area.
Pricing
No published pricing information is currently available for this clinic.
People
- •Joanne Patience (Veterinary Surgeon): praised for being great with a cat and for explaining things clearly before the consultation.
- •Erin: warmly mentioned by a long-standing client, who described her as fantastic while caring for a sick cat.
- •Charlotte: thanked for detailed explanations and regular updates during a dog's dental treatment and recovery.
- •Reception team: frequently highlighted for being friendly, professional, and helpful in stressful situations.
Reviews
Google reviews show 4.7 stars from 398 reviews.
- •Recent feedback is strongly positive about the team’s manner, with owners often describing staff as kind, caring, professional, and welcoming from reception through to the consultation.
- •Urgent care remains a clear strength, with examples of immediate appointments, very fast diagnostics, and prompt surgery for serious problems including suspected pyometra.
- •Communication is a recurring theme: reviewers mention clear explanations, reassurance during difficult cases, updates during surgery, and transparency around treatment and costs.
- •Owners also comment favourably on the setting and day-to-day experience, including a clean, bright facility, a separate cat waiting area, easy bus access, and generally positive value comments, although one reviewer felt a newer pet plan offered less value than before.

