MacLellan Vets Eastgate

MacLellan Vets Eastgate is an independent, family-run practice in Inverness. It appears set up for routine care and common procedures, with owners highlighting friendly communication, clear explanations, and practical support for straightforward problems as well as more sensitive situations. Reviews also mention a new waiting room and open consultation hours, though the practice can be busy and waiting times do come up.

Services

• •Routine care and common procedures: Owners describe the practice as handling everyday veterinary needs, including spaying, with one reviewer saying their dog’s recovery was so smooth that “you could not tell she was done.”
• •Minor urgent problems and practical treatment: Reviews give a clear example of help with tick removal from awkward areas near a dog’s eye and jawline, with a vet technician helping to safely manage the dog during treatment.
• •Emergency veterinary services: Emergency care is listed in the clinic’s service information.
• •Open consultations and nurse training: Reviews mention open consultation hours being useful for a walk-in style problem, and the clinic is also listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviewers also regularly describe the practice as transparent on costs, with reasonable fees and an acceptable charge for straightforward treatment.

People

• •Angus (vet): Mentioned repeatedly by reviewers, often alongside his team, with praise for professionalism, sensitivity, and overall care.
• •Emma (vet): Named by reviewers as part of the clinical team alongside Angus.
• •Reception team: Frequently described as friendly and helpful, even when the practice is very busy.

Reviews

Google rating: 4.8/5 from 149 reviews.

• •Reviews are consistently very positive about the team’s friendly, professional manner, with several owners saying options and likely outcomes were explained clearly.
• •A number of clients mention long-term loyalty to the practice and describe it as independent and family-run.
• •Pricing comes through well in feedback, with repeated mentions of reasonable costs and clear cost transparency.
• •Specific examples of care include smooth spay recovery, help with tick removal during open consultations, and compassionate handling of more sensitive cases; the main drawback mentioned is that the clinic can be busy, with waits sometimes reported.