
Crown Vets Canalside, located in Inverness, Scotland, has garnered a strong reputation for its compassionate and attentive veterinary services. With an overall Google Maps rating of 4.5 stars from 34 reviews, the clinic is well-regarded by its clients. The feedback highlights a consistent pattern of high-quality care, particularly emphasizing the staff's empathy, patience, and clear communication during emotionally challenging times.
The written reviews from clients speak volumes about the clinic's commitment to animal welfare and client satisfaction. Fiona's recent review praises the staff for their compassion and support during a difficult moment when her pet, Rowlf, was diagnosed with terminal cancer. The staff's ability to create a comforting environment and their thoughtful gestures, like making paw and nose prints, were deeply appreciated. William Flounders commends the staff for their friendliness and honesty, particularly noting their non-pushy approach regarding products and services. Carol Andrews and Julie Ross both highlight the clinic's ability to manage and reassure pets with ongoing health issues, while Eleanor Porteous appreciates the detailed explanations and caring nature of the staff.
The clinic's approach is characterized by a balance of professionalism and warmth, ensuring that both pets and their owners feel well-supported. While the reviews are overwhelmingly positive, the number of reviews is relatively modest, which suggests that while the feedback is reliable, a larger sample size could provide an even clearer picture of the clinic's performance. Nevertheless, Crown Vets Canalside stands out as a highly recommended veterinary service in the Inverness area.
Note: Showing the 5 most recent Google reviews out of 36 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Visited today for the first time, with our puppy and Cat. Melanie was absolutely brilliant. The practice and staff were very welcoming ❤️
a month ago
All the staff are very welcoming. I was put at ease about my.puppies.diet.With him been my.first.dog.i was been over anxious.
2 months ago
Very helpful staff and always look after our Cat well. Reassuring welcome and good parking facilities next door too. 10/10
3 months ago
Thank you the whole staff in making our furry boy feel comfortable and loved, after 15yrs with Rowlf we made the decision to let him sleep, he had terminal cancer. All the staff were kind, supportive and pampered Rowlf as soon as he came in the door. The vet guided us through each stage and did not rush the process. They also made paw prints and nose prints as our 2 older children who live away from home. Thank you all for making something real hard to do, easier and celebrate Rowlf life x
a month ago
Thank you the whole staff in making our furry boy feel comfortable and loved, after 15yrs with Rowlf we made the decision to let him sleep, he had terminal cancer. All the staff were kind, supportive and pampered Rowlf as soon as he came in the door. The vet guided us through each stage and did not rush the process. They also made paw prints and nose prints as our 2 older children who live away from home. Thank you all for making something real hard to do, easier and celebrate Rowlf life x
9 months ago
Good vets but poor nurse (may have since left the practice) who didn't chip the cat which was subsequently stolen. Money is all they're interested in.
7 months ago
Extremely friendly staff, they listened to all my questions and did not try to push any products or other things such as insurance or plans onto me. When I did ask about both products I got very honest and non biased information. Treat Ariel very well and put her at ease during the treatment and consultation.
a year ago
Alfie & Otis four year old cockapoo brother are very noisy but underneath that they are good dogs and very good if they get biscuits always a positive visit to vet as the staff are very good
2 years ago
I have always had excellent service and I have had to use their services a lot as my cat has a lot of problems and they have always reassured and listen to, and always given good information. The attitude to Anna is first class.
2 years ago
Fab vets they always explain in detail what needs to be done and why , I find all staff very caring and are a genuine lot of bonny folk plus Jessy gets a treat after her visit lol. Would highly recommend
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