Crown Vets Canalside – Vets in Inverness
Clinic Overview
- Many owners describe the team as friendly, welcoming, and reassuring, with pets treated gently during visits. - Calm handling of nervous or reactive animals is a repeated theme, especially in cat appointments and routine checks. - Communication is often praised, including clear explanations, helpful advice for newer pet owners, and reminders about upcoming visits.
Services
- •General consultations and preventive care for dogs and cats: owners mention first visits for puppies and kittens, annual health checks, vaccinations, and practical advice such as puppy diet support.
- •Ongoing care and follow-up: reviews refer to help with recurring or more complex health problems, with owners often praising clear explanations and good communication about upcoming visits.
- •Supportive handling during appointments: several owners describe nervous or reactive pets being managed calmly and sympathetically, including a stressed cat that was examined and vaccinated without becoming highly distressed.
- •End-of-life care: one family described a compassionate, unhurried euthanasia appointment for a dog with terminal cancer, with step-by-step guidance and memorial paw and nose prints.
- •Online and membership options: the clinic website lists online booking, online payment, Video Vet, and a Pet Health Club® membership option; one recent owner also mentioned a monthly pet plan that helped financially.
Pricing
No published pricing information is currently available for this clinic.
People
- •Melissa (vet): praised for calmly handling and vaccinating a difficult cat while keeping stress to a minimum.
- •Melanie (role not stated): described by a first-time visitor as “absolutely brilliant.”
- •Wider team: reviews mention friendly, approachable staff, a caring nurse during a cat’s annual check-up, and good support for nervous pets.
- •Unnamed vet and support staff: one family particularly praised the calm, unhurried guidance during a euthanasia appointment and the thoughtful memorial paw and nose prints.
Reviews
Google rating: 4.6/5 from 59 reviews.
- •Many owners describe the team as friendly, welcoming, and reassuring, with pets treated gently during visits.
- •Calm handling of nervous or reactive animals is a repeated theme, especially in cat appointments and routine checks.
- •Communication is often praised, including clear explanations, helpful advice for newer pet owners, and reminders about upcoming visits.
- •One standout review highlights compassionate end-of-life care, while negative feedback is limited but includes a complaint about a rude receptionist interaction after a late arrival and difficulty finding parking.

