Loch Leven Equine Practice Ltd

Loch Leven Equine Practice Ltd is an equine veterinary practice offering emergency veterinary services (24/7 or extended hours) and operating as a veterinary nurse training facility. From the written reviews available, it appears set up for both routine care and inpatient/clinic-based cases, with owners describing multi-day stays, dental procedures (including incisor extractions), and an operation for lameness. Several reviewers mention proactive updates during hospital stays (regular phone calls, plus a photo/video), while one reviewer raises concerns about the pricing structure and feeling pressured toward clinic observation or discussing colic surgery early.

Services

•Emergency veterinary services (stated as 24/7 or extended hours).
•Veterinary nurse training facility (stated).
•Equine dentistry, including
•Incisor extraction (example: three incisors removed; reported as recovering well and eating normally within days).
•Other dental work during a clinic stay (two-day stay mentioned).
•Inpatient/clinic care
•Two-day stay for two horses, with owners reporting frequent updates and follow-up care afterwards.
•Surgical care
•An operation for lameness is described in one review (with follow-up communication when the pony was back on its feet).
•Owner communication and follow-up reported in reviews
•Regular phone updates, and sharing a photo/video during a stay.
•Taking time to explain what’s happening and discuss options (noted by a newer horse owner).

People

•Jenny Croft (role not stated): Named as performing a three-incisor extraction; the owner reports the horse was “thriving” five days later and “eating brilliantly.”

Reviews

4.8 stars from 83 reviews.

•Dental care is repeatedly mentioned, including incisor extractions and dental work during a short inpatient stay; owners describe horses returning home settled and eating well.
•Communication during clinic stays stands out in multiple accounts: regular phone calls, plus a photo/video update to show horses comfortable and settled.
•Decision-making and explanations: one reviewer says vets took time to explain situations and options, which they found helpful as a newer horse owner.
•Conflicting views on costs and recommendations: one reviewer alleges higher-than-expected pricing, rapid billing, and feeling pushed toward clinic observation and early discussion of colic surgery, while other reviews focus on outcomes and ongoing long-term care.

Reviews for Loch Leven Equine Practice Ltd

Note: Showing the 5 most recent Google reviews out of 87 we track in total. Recent reviews may not be representative of overall sentiment.

Leigh Fleming

in the last week

After joining the practice at the end of last year, I had to contact LLEP in March, this resulted in my horse having 2 visits to the practice in the space of a few weeks. From the first phone call, to taking her home after her procedure all the staff were beyond helpful and extremely kind and caring. This massively helped to put my mind at ease and Eden is recovering well. Thank you to everyone!

Amanda Stirrat

2 weeks ago

Rachael was out today and absolutely fantastic. Visited recently to treat one pony with colic and back today for routine teeth and vaccinations, even the vet shy pony was so pleased with her he behaved beautifully. Super friendly and professional, thank you!

Lynsay Claxton

a month ago

Great practice, after a very stressful callout this week for my horse having 2 vets out in one day the service was 10/10. David and Rachel were fantastic with my horse and she is now on the mend...great communication as well from a really great team of vets and office staff

Lucy Hatchell

LLEP are fabulous. Two call outs this month for two different horses (eek!) and all within a week - Rachel and Selena were here so quickly and super supportive, knowledgeable and helpful. Thank you both

Louise Smart

2 months ago

I highly recommend the Lochleven vet team . Professional and caring . Exceptional diagnostic and treatment facilities. From inpatient , post operative to routine care the service provided is fantastic . Thank you for everything you do and have done for my horses .

Ruth White

3 months ago

LLEP have helped keep my mare in tip top condition for over 12 years. At the grand age of 28 she needed 3 incisors out. This was carried out by Jenny Croft to an absolute superb standard. The whole practice is kind, thoughtful and compassionate. My mare is 5 days post extraction and is thriving. Eating brilliantly and very happy. I would recommend this practice for your horse. Your horse will thank you.

John

11 months ago

Kenny

a year ago

Natalie Novick

Pricing structure here makes you question calling out the vets at all. Vet was asking about colic surgery before even seeing the horse, they never ended up figuring out what was wrong. Kept pushing going to the clinic for observation, when horse recovered a day later. Office was quick to send the bill the same day. It seems that you will spend 20-30% more here than competitors in the area for no better quality of service.