Featured Clinic Overview
## Summary Avondale Veterinary Group provides routine and emergency care for small animals and equine, with on-site equine facilities for hospitalisation and intensive care (including intensive care). The website also references farm work, and notes the practice has operated since 1921 from purpose-built premises opened in 2009. Reviews most often describe clear communication and flexibility around appointments (including rescheduling when a cat wouldn’t go into a carrier), plus gentle handling in sensitive situations (including end-of-life care). The practice website also states it works with Thistle Referral services as a “group partner.” ## Services - Small animal care (website and reviews mention dogs and cats). - Equine services, including out-of-hours emergency care for equine (website). - On-site equine hospitalisation and intensive care facilities (website). - Out-of-hours emergency services for small animals (website). - Acupuncture (website). - Behaviour support (website). - Cardiology (website). - Dental (website). - Worming (website). - Pre-purchase examinations (listed under services on the website; typically relevant to equine). - Preventive care items specifically mentioned in reviews: kennel cough vaccination, worming tablets, and tick/flea treatment. ## People - Miss Lilly Diamond (vet): specifically thanked for compassionate end-of-life support, described as making a difficult goodbye “gentle and respectful.” - Charlotte (practice nurse): praised for support and advice regarding a dog’s wellbeing and health. - Nick: thanked for being gentle with a cat that had a history of neglect; also mentioned alongside the wider team for compassionate treatment. ## Reviews 4.7 stars from 428 reviews. “Themes below are drawn from the latest written reviews available to us.” - Kindness in difficult moments: one review highlights careful, respectful handling of euthanasia/end-of-life care. - Clear explanations and advice: owners mention vets explaining things “in detail” and nurses giving supportive health guidance. - Gentle handling and patience with anxious pets: one owner notes the team was understanding about rearranging appointments because their cat was too nervous to get into a carrier. - Convenience and communication: online booking is described as “easy and simple,” and communication as good when owners need to get in touch. - Clean environment: reception and consultation rooms are described as “spotlessly clean.”
Showing 1-10 of 14 clinics
Clyde Veterinary Group is a mixed practice (established in 2003) treating small animals, farm animals and horses, with a hospital plus multiple branch practices. The website states it provides a 24/7 onsite and ambulatory emergency service across its pet, farm and equine departments, and it holds Silver Accreditation with Investors in the Environment (iiE). In recent reviews, owners describe routine preventive care (annual boosters and kennel cough vaccination), support for urgent issues (a dog that had eaten something harmful), and sensitive end-of-life care where families were given time and the process was explained gently. Several reviewers also flag cost as a downside, describing the practice as “expensive,” while one review mentions a return visit in one month with no extra charge as part of a new booster regime.
Clyde Veterinary Group is a mixed practice (established in 2003) treating small animals, farm animals and horses, with a hospital plus multiple branch practices. The website states it provides a 24/7 onsite and ambulatory emergency service across its pet, farm and equine departments, and it holds Silver Accreditation with Investors in the Environment (iiE). In recent reviews, owners describe routine preventive care (annual boosters and kennel cough vaccination), support for urgent issues (a dog that had eaten something harmful), and sensitive end-of-life care where families were given time and the process was explained gently. Several reviewers also flag cost as a downside, describing the practice as “expensive,” while one review mentions a return visit in one month with no extra charge as part of a new booster regime.
Bishopbriggs Veterinary Centre (also referred to as “Bishopbriggs & Chryston Vets” in reviews) is listed as a veterinary nurse training facility and as offering emergency veterinary services. Recent reviews focus heavily on vaccinations, urgent same-day help without an appointment, second opinions/diagnosis, and end-of-life support. Concrete examples owners describe include: - Booking a vaccination appointment within a day and sourcing a specific vaccine brand to match a puppy’s previous course. - Seeing a vet after turning up without an appointment. - A second-opinion visit that led to diagnosing and treating heart worm. - Support through a cancer diagnosis, including time for family goodbyes and a vet coming out later in the day to help with euthanasia, followed by a condolence card.
Bishopbriggs Veterinary Centre (also referred to as “Bishopbriggs & Chryston Vets” in reviews) is listed as a veterinary nurse training facility and as offering emergency veterinary services. Recent reviews focus heavily on vaccinations, urgent same-day help without an appointment, second opinions/diagnosis, and end-of-life support. Concrete examples owners describe include: - Booking a vaccination appointment within a day and sourcing a specific vaccine brand to match a puppy’s previous course. - Seeing a vet after turning up without an appointment. - A second-opinion visit that led to diagnosing and treating heart worm. - Support through a cancer diagnosis, including time for family goodbyes and a vet coming out later in the day to help with euthanasia, followed by a condolence card.
Elite Vet Group is an independent veterinary clinic (no corporate group named in the available information) offering a broad mix of preventative care, medical workups and surgery, with in-house diagnostics (lab work, X‑ray and ultrasound). The website lists emergency vet services, and reviews describe the team stepping in immediately for an emergency even when they were only open for another procedure at the time. Owners also repeatedly mention clear explanations before procedures, including allowing an owner to be present to comfort their pet as anaesthetic was given. Surgical problem-solving comes up in reviews, including a dog with a “corkscrew tail and skin pocket” with severe infections where owners say the clinic helped avoid euthanasia.
Elite Vet Group is an independent veterinary clinic (no corporate group named in the available information) offering a broad mix of preventative care, medical workups and surgery, with in-house diagnostics (lab work, X‑ray and ultrasound). The website lists emergency vet services, and reviews describe the team stepping in immediately for an emergency even when they were only open for another procedure at the time. Owners also repeatedly mention clear explanations before procedures, including allowing an owner to be present to comfort their pet as anaesthetic was given. Surgical problem-solving comes up in reviews, including a dog with a “corkscrew tail and skin pocket” with severe infections where owners say the clinic helped avoid euthanasia.
Animal A+E is a privately owned mixed veterinary practice (owner named on the website as Gary Stevenson). The clinic is set up for a wide range of species—small animals, equine, farm animals, wildlife and exotics—with private consultation rooms and “state-of-the-art treatment facilities” stated on its website. It also says it provides its own out-of-hours emergency care and call-out service, including video consultations to help decide whether an immediate response is needed or if the pet can be seen the next day. From the latest reviews available to us, owners repeatedly mention: - Clear explanations during treatment, including being “talked through everything” during a procedure. - Support around end-of-life care, including a sympathy card sent two days after euthanasia. - Treatment of exotic/small pets, including a cockatiel with egg-binding and guinea pig care. - Handling of nervous/reactive dogs in a way that left the pet calmer during the visit.
Animal A+E is a privately owned mixed veterinary practice (owner named on the website as Gary Stevenson). The clinic is set up for a wide range of species—small animals, equine, farm animals, wildlife and exotics—with private consultation rooms and “state-of-the-art treatment facilities” stated on its website. It also says it provides its own out-of-hours emergency care and call-out service, including video consultations to help decide whether an immediate response is needed or if the pet can be seen the next day. From the latest reviews available to us, owners repeatedly mention: - Clear explanations during treatment, including being “talked through everything” during a procedure. - Support around end-of-life care, including a sympathy card sent two days after euthanasia. - Treatment of exotic/small pets, including a cockatiel with egg-binding and guinea pig care. - Handling of nervous/reactive dogs in a way that left the pet calmer during the visit.
Chryston Veterinary Centre
Glasgow
Our Score (84/100)
Chryston Veterinary Centre is part of Bishopbriggs & Chryston Vets (as stated on the website). Based on the information available, it appears set up for routine pet care and ongoing support across a pet’s life, with multiple reviews describing first puppy visits and end-of-life care. Owners repeatedly mention clear, “down to earth” advice, staff taking time to explain options thoroughly, and a supportive approach during bereavement and difficult decisions. The clinic is also listed as a Veterinary Nurse Training facility.
Chryston Veterinary Centre is part of Bishopbriggs & Chryston Vets (as stated on the website). Based on the information available, it appears set up for routine pet care and ongoing support across a pet’s life, with multiple reviews describing first puppy visits and end-of-life care. Owners repeatedly mention clear, “down to earth” advice, staff taking time to explain options thoroughly, and a supportive approach during bereavement and difficult decisions. The clinic is also listed as a Veterinary Nurse Training facility.
Armac Vets Ltd
Biggar
Our Score (83/100)
Armac Vets Ltd is a veterinary practice that also operates as a veterinary nurse training facility and offers emergency veterinary services (24/7 or extended hours, as stated in the clinic data). Reviews repeatedly describe quick, decisive handling of urgent cases and a focus on “welfare ahead of profits,” including owners saying the team don’t upsell. Concrete examples from recent reviews include: diagnosing a seriously ill cat within about 10 minutes and performing an emergency operation the same afternoon (cat home by 7:30pm after a 3pm appointment); owners reporting they were charged “in the hundreds not thousands” for that procedure; and multiple accounts of supportive, dignified end‑of‑life care for dogs. Long-term continuity is also mentioned (one reviewer reports using the practice for ~16 years across four dogs).
Armac Vets Ltd is a veterinary practice that also operates as a veterinary nurse training facility and offers emergency veterinary services (24/7 or extended hours, as stated in the clinic data). Reviews repeatedly describe quick, decisive handling of urgent cases and a focus on “welfare ahead of profits,” including owners saying the team don’t upsell. Concrete examples from recent reviews include: diagnosing a seriously ill cat within about 10 minutes and performing an emergency operation the same afternoon (cat home by 7:30pm after a 3pm appointment); owners reporting they were charged “in the hundreds not thousands” for that procedure; and multiple accounts of supportive, dignified end‑of‑life care for dogs. Long-term continuity is also mentioned (one reviewer reports using the practice for ~16 years across four dogs).
Our Score (83/100)
Two Rivers Veterinary Practice Ltd is an independent mixed practice (pets, horses and farm animals) and is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme. The practice states it provides a 24-hour emergency service for registered clients, and reviews include an example of out‑of‑hours admission on a Sunday evening for a dog with pneumonia who was then treated in-practice for several days. Other specific care mentioned in reviews includes hip and elbow score X‑rays with an included health check, and vets taking time to help anxious dogs settle during appointments.
Two Rivers Veterinary Practice Ltd is an independent mixed practice (pets, horses and farm animals) and is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme. The practice states it provides a 24-hour emergency service for registered clients, and reviews include an example of out‑of‑hours admission on a Sunday evening for a dog with pneumonia who was then treated in-practice for several days. Other specific care mentioned in reviews includes hip and elbow score X‑rays with an included health check, and vets taking time to help anxious dogs settle during appointments.
Endrick Vets Ltd is a veterinary clinic (ownership/group affiliation isn’t stated in the information provided). From the latest written reviews available to us, owners describe being able to get appointments at short notice and characterise the team as professional and knowledgeable, including ongoing use “for a couple of years now.”
Endrick Vets Ltd is a veterinary clinic (ownership/group affiliation isn’t stated in the information provided). From the latest written reviews available to us, owners describe being able to get appointments at short notice and characterise the team as professional and knowledgeable, including ongoing use “for a couple of years now.”
Our Score (76/100)
Dermatology Referral Service Ltd is a specialist-led veterinary referral centre focused solely on skin and ear disease in cats, dogs and horses. The website names two dermatology specialists (Hilary Jackson and Christian Ortalda) working under one roof, and lists dedicated dermatology equipment and tests such as video-otoscopy and intradermal testing with immunotherapy. In the latest reviews available to us, owners repeatedly mention clear diagnosis and treatment planning (including one noting a diagnosis and treatment after a single consultation) and highlight interactions with Christian Ortalda and the wider team, including reception staff.
Dermatology Referral Service Ltd is a specialist-led veterinary referral centre focused solely on skin and ear disease in cats, dogs and horses. The website names two dermatology specialists (Hilary Jackson and Christian Ortalda) working under one roof, and lists dedicated dermatology equipment and tests such as video-otoscopy and intradermal testing with immunotherapy. In the latest reviews available to us, owners repeatedly mention clear diagnosis and treatment planning (including one noting a diagnosis and treatment after a single consultation) and highlight interactions with Christian Ortalda and the wider team, including reception staff.