Featured Clinic Overview
Clyde Veterinary Group is a mixed practice in Lanarkshire, established in 2003, treating small animals, farm animals and horses through a hospital and multiple branch practices. It is part of VetPartners, and the practice states that it provides a 24/7 onsite and ambulatory emergency service across its pet, farm and equine departments. The group also holds Silver Accreditation with Investors in the Environment (iiE).
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Bishopbriggs Veterinary Centre is an IVC Evidensia practice in Glasgow and is listed as a veterinary nurse training facility with emergency veterinary services. Recent feedback highlights a friendly, professional team and strong owner communication, from routine vaccinations and spay discussions to urgent same-day help, second-opinion diagnosis, and end-of-life support. Reviews also mention owners travelling back to the practice or using its Chryston branch as well.
- •Recent feedback is very positive about the team's professionalism, kindness and clear communication, with several owners saying they felt listened to and never rushed. - Owners describe the practice as gentle and compassionate with pets, including older dogs, nervous cats, and end-of-life care. - Reviews also mention helpful flexibility and convenience, including quick appointments, good communication when plans change, and easy online booking.
Two Rivers Veterinary Practice Ltd is an independent mixed practice in Biggar, caring for pets, horses and farm animals, and it is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme. The practice states that it provides a 24-hour emergency service for registered clients. Reviews highlight calm, compassionate handling, clear communication, and an example of out-of-hours admission on a Sunday evening for a dog with pneumonia that was then treated in practice for several days.
- •Reviews strongly emphasise kind, personal service, with owners describing the staff as friendly, gentle and genuinely caring toward animals. - A recurring theme is clear communication, especially before procedures, with several owners saying the vet explained things well and kept them informed. - Recent feedback includes examples of strong clinical problem-solving, such as cherry eye treatment and a difficult long-running corkscrew-tail case that owners say transformed their dog’s quality of life.
- •Owners repeatedly describe the practice as friendly, helpful, and caring, with several saying they have had consistently good experiences over the years. - A strong theme is long-term continuity of care, including one review reflecting on support from a puppy’s first visit in 2010 through to end-of-life care. - Several reviews highlight compassion during very difficult moments, especially when pets were nearing the end of life or had just passed away.
- •Recent feedback is strongly positive about urgent care, including a detailed account of a very ill cat being diagnosed quickly and receiving emergency surgery the same day. - End-of-life support is a major theme, with several owners describing the team as gentle, dignified, caring and supportive during difficult decisions. - Owners also repeatedly mention animal welfare coming before profit, with comments about no upselling and pricing being more reasonable than some alternatives.
Dermatology Referral Service Ltd in Glasgow is part of IVC Evidensia and operates as a specialist-led veterinary referral centre focused on skin and ear disease in cats, dogs and horses. The clinic names two dermatology specialists, Hilary Jackson and Christian Ortalda, and lists dermatology-specific diagnostics and treatments including video-otoscopy, intradermal testing and immunotherapy. Recent feedback continues to highlight clear explanations, diagnosis and treatment planning, and a friendly, caring team.
- •Reviewers describe the service as excellent and first class, with a warm and helpful team. - One client says they have been using the clinic for a couple of years, which suggests a positive ongoing relationship rather than a one-off visit. - Professionalism and knowledge are repeated themes in the written feedback.
- •Recent feedback is mostly very positive, with repeated praise for friendly staff, clear explanations, and consultations that do not feel rushed. - Reviews mention care across a range of species, including a rabbit needing dental treatment, a cockatiel treated for egg-binding, a guinea pig improving after its visit, and a dog with skin and ear issues investigated and treated. - Owners also highlight the practice’s calm handling of anxious pets and compassionate end-of-life care, including a sympathy card sent after euthanasia.