Braid Vets Dalkeith – Vets in Dalkeith
Clinic Overview
- Many owners describe the team as friendly, professional, welcoming, and knowledgeable, with praise for both customer service and communication between vets and clients. - Reviews suggest the practice is well organised and responsive, with appointments booked quickly and owners saying staff are helpful when advice is needed. - A strong recurring theme is patient, kind handling of pets that are nervous or reactive, including cats that dislike vet visits and dogs that become stressed at appointments.
Services
- •Routine and preventative care: Health checks, vaccinations, and general advice, including worming advice for new puppies. Reviews also mention thorough first appointments, detailed check-ups, and vets answering owners’ questions clearly.
- •Emergency care: 24/7 emergency treatment.
- •Advanced and referral services: Referral surgery, ophthalmology, and acupuncture.
- •Supportive and end-of-life care: Compassionate end-of-life care.
- •Handling nervous pets: Recent reviews repeatedly mention calm, patient care for pets that are anxious, reactive to touch, or stressed during visits.
Pricing
No published pricing information is currently available for this clinic.
People
The reception team is described as quick, polite, welcoming, and helpful when owners call or ask for advice. The vets are praised for being patient with nervous, reactive, or feisty pets, carrying out thorough check-ups, and explaining treatment and next steps clearly.
Reviews
Google rating: 4.6 stars from 111 reviews.
- •Many owners describe the team as friendly, professional, welcoming, and knowledgeable, with praise for both customer service and communication between vets and clients.
- •Reviews suggest the practice is well organised and responsive, with appointments booked quickly and owners saying staff are helpful when advice is needed.
- •A strong recurring theme is patient, kind handling of pets that are nervous or reactive, including cats that dislike vet visits and dogs that become stressed at appointments.
- •There is one recent negative review focused on cost and dissatisfaction with treatment progress, but the clear majority of recent feedback is positive.
