Braid Vets Dalkeith

- Owners frequently mention friendly, welcoming interactions and staff who are helpful with advice when needed. - Several reviews highlight patient handling of anxious or difficult pets, with pets reportedly becoming comfortable attending over time. - Communication comes up repeatedly: owners describe staff explaining what will happen and asking relevant questions during check-ups.

Services

Based on the clinic website and the latest reviews, services referenced include

•24/7 emergency treatment (website).
•Routine care and advice, including worming advice for new puppies (website).
•Compassionate end-of-life care (website).
•Acupuncture (website).
•Referral surgery (website).
•Ophthalmology (website).
•Health checks and vaccinations (explicitly mentioned via the pet health plan in reviews; one review also describes a “thorough checkup” with relevant questions).

Pricing

•Pet health plan: £19.50 per month, reported by a reviewer to have saved money on health checks, vaccinations, and flea/worm treatment.

People

•Reception team: Mentioned positively for being “quick and polite” when owners had questions and were seeking advice.
•Vets (not named): Reviews describe vets who
•Stay patient with nervous or “feisty” pets, including a cat who “does not like going to the vets” and a dog described as “pretty feisty and moody.”
•Explain what needs to happen, with one owner saying staff were “very informative” and explained next steps clearly.
•Do thorough first-visit assessments, with one owner describing a detailed check-up and “lots of relevant questions” to understand the dog’s health and future concerns.

Reviews

Google rating: 4.6 stars from 105 reviews. “”

•Owners frequently mention friendly, welcoming interactions and staff who are helpful with advice when needed.
•Several reviews highlight patient handling of anxious or difficult pets, with pets reportedly becoming comfortable attending over time.
•Communication comes up repeatedly: owners describe staff explaining what will happen and asking relevant questions during check-ups.
•Conflicting experiences are present: one reviewer reports a surprisingly expensive first health check and an incorrect sex assessment of a puppy, while others describe consistently positive care.

Reviews for Braid Vets Dalkeith

Note: Showing the 5 most recent Google reviews out of 105 we track in total. Recent reviews may not be representative of overall sentiment.

angela millar

in the last week

Friendly staff and are very welcoming to pets and owner. Brilliant service

Adam Hamilton

a week ago

The highest quality

Angela Jack

3 weeks ago

Graham Muir

2 months ago

Staff always very helpful willing to give advice when needed great service

Erika Martin

a month ago

I have always had a great experience here. All of the staff have been incredibly helpful and lovely. My poor cat does not like going to the vets, but the vets have always had nothing but patience and kindness towards him!

3 months ago

Rachel M

I cannot fault the Dalkeith branch in the slightest. Have always had a lovely experience with the receptionists. They have been quick and polite when I had questions and was seeking advice on waffles eating habits. The pet health plan at £19.50 a month has saved me so much money on health checks, vaccinations and flee/worm treatment. All the vets are amazing with waffle, he can be pretty feisty and moody and they have always shown him kindness and nothing else.

MyLinh Huynh

4 months ago

Brought Tony in for his very first health check at 3–4 months old. Not only was the fee a delightful surprise (read: expensive), but they also confidently told me he was a she and advised me to spay “her” when the time came. Fast forward—Tony is very much a boy. Bravo, truly top-tier expertise.

Sandra M

7 months ago

First visit with my seven year old retriever having just moved from my previous Vet. Very happy with the service we received. Everyone could not have been more pleasant, helpful and appeared interested in both my dog and I. The Vet gave my dog a thorough checkup and asked lots of relevant questions to gain a full picture of my dogs health and any concerns that I may have going forward.

Gail Gillan

9 months ago

My dog Bruce actually likes coming into Braids Vets, they are always happy to see your pet and obviously their humans, they are very informative and explain everything to you about what needs to happen with your pet, all my dogs past and present have had a fantastic relationship with all the staff there. Gail & Bruce the Staffie.