Links Veterinary Group

Just joined Links a year ago for our cat and have been very impressed with everything about the service. Have had experiences elsewhere where long waits ( for a planned routine appointment) are the norm and there is a general feeling of being rushed. In contrast Links has done a great job of seeing us on time, taking time over the appointment and organising my next Petplan appointment and routine medication without being chased to do this. Lovely kind vets and support staff. Although my cat has not been ill so far, I feel confident that he would get an excellent service if he was.

Changed Vet for distance , did not get the empathy, time , explanations expected ..... maybe bigger and more convenient but not better. Obviously used to people not paying as this seemed to be priory and very little actually no explanation regarding procedures dealing with insurance etc. ...... they expect you to know how they work even if first use of their service. Poor

We can't speak highly enough about our experiences with Links Vet Group. Our dog is treated with so much love and care when we visit, by the vets, the nursing team and the administration team. He receives a warm welcome (many of the staff recognise him now and refer to him by name), staff listen carefully, are reassuring towards us as owners, and nothing is ever too much trouble. We are most regularly seen by the Musselburgh practice, however we also use the Haddington practice if we need a more urgent service and our experience is the same. Wonderful staff who clearly care about their patients, prompt responses to emails and phone calls, fair and transparent pricing and honest advice - we couldn't be more pleased with our choice of vets practice.

We have been at links for many years. Sylvia is our favourite vet . She is an amazing lady , so knowledgeable and goes out of her way to treat your best friend . She has the animals at heart as well as their owners . We always find that Sylvia is truthful and honest and we couldn’t be without her . We were devastated to see Peter go from reception as his personality shone through and he had a lovely calming way . The reception team are all very friendly and welcoming .

Fantastic vets. Always very thorough with examinations and really seem to care about my cat. Would highly recommend.