Dog & Cat Vets in Livingston

- Recent feedback is very positive, with reviewers describing the practice as kind, attentive, caring, and competent. - Clients highlight both clinical care and communication, saying the team takes owners’ worries seriously as well as treating pets gently and respectfully. - There is recent praise for prompt help in urgent situations, including fitting in a dog quickly after an attack.

- Clear communication stands out strongly, with owners praising honest conversations, thorough explanations and frequent updates throughout treatment. - Clinical care is viewed very positively, including strong feedback on cruciate surgery outcomes and support during a urinary case that required tube placement. - The wider team also gets warm feedback, with reception staff praised for their welcome and veterinary nurses for their kindness and attentive care.

- Positive feedback highlights a friendly, welcoming atmosphere from reception through to the nurses and vets, with staff described as thorough, honest, and caring. - One owner gave especially warm feedback about the exotics vet after bringing in a Galah cockatoo, saying the visit was informative and reassuring. - Negative comments focus mainly on pricing and fee communication, including emergency appointment charges, upfront payment for some bookings, and charges for insurance paperwork.