Town & Country Veterinary Group – Vets in Banchory
Independent
Verified PricesClinic Overview
- Reviews commonly describe the vets and support staff as kind, caring, and competent, including during both happy visits and more difficult moments. - A recurring positive theme is prompt access for urgent problems, including a dog seen within a couple of hours while its owners were staying locally. - Owners also praise the team’s handling of nervous or young pets, with comments about calm manner, thorough checks, and clear advice.
Services
- •Routine small-animal care: General appointments include health checks, illness visits, flea checks, claw clipping, and advice for new puppy owners.
- •Urgent and emergency care: The practice lists emergency services at the Millburn branch from 8am–5pm, and owners also mention access to a 24/7 emergency service with centralised records available across the group.
- •Nurse clinics and certificates: The website lists nurse clinics and export certificates.
- •Examples owners mention: One visiting owner said their unwell dog was seen within a couple of hours, examined thoroughly, and treated with antibiotics. Another review praised a calm, careful approach with a nervous cocker spaniel, including contacting the dog’s usual vet for background information. Staff were also thanked for helping reunite a wandering cat with its owner.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services.
People
- •Neil (vet): Praised as caring, skilled, and outstanding in looking after a dog, and also thanked for helping reunite a wandering cat with its owner.
- •Laura and Rhona: Thanked by name for helping reunite a wandering cat with its owner.
- •Female vet: Described as caring, prompt, professional, and thorough with a nervous cocker spaniel.
- •Male vet: Praised for giving a young puppy a full health check, clipping claws, checking for fleas, and offering helpful advice.
- •Reception staff: Mentioned as well informed and helpful.
Reviews
Google rating: 4.6/5 from 43 reviews.
- •Reviews commonly describe the vets and support staff as kind, caring, and competent, including during both happy visits and more difficult moments.
- •A recurring positive theme is prompt access for urgent problems, including a dog seen within a couple of hours while its owners were staying locally.
- •Owners also praise the team’s handling of nervous or young pets, with comments about calm manner, thorough checks, and clear advice.
- •Feedback is overwhelmingly positive overall, with one older review describing a rude non-clinical interaction involving Neil outside treatment.
Special Services
Emergency Services
