Specialist Vets in Aberfeldy

## Summary Vets4Pets Perth operates under the Vets4Pets national brand and is described on its website as a locally owned joint venture run by Dr. Philippa Herd and Fionn Aivaliotis. The clinic presents itself as set up for both routine care and more involved in-practice work, with on-site diagnostics (including digital X‑ray, ultrasound and an in‑house lab), an operating theatre, and separate cat/dog waiting areas and wards. From the latest reviews available to us, owners most often describe: - urgent stabilisation carried out in-clinic (one dog with a 41.6°C temperature was put on a cooling mat and cooled with wet towels and an industrial blower before transfer for out-of-hours care) - staff communication and compassion on repeated visits (Philippa is specifically named) - a minority of accounts raising concerns about delays to being seen in an emergency and a strong focus on payment/admin during a crisis ## Services Based on the clinic website, services and facilities include: - **Emergency cover** (including when the clinic is closed); out-of-hours care is provided by **Vets Now** - **Dentistry** including **dental X‑ray** - **Soft tissue surgery** and **ear surgery** (with an operating theatre and anaesthesia listed) - **Diagnostics and monitoring**: digital X‑ray, ultrasound, ECG, blood pressure monitoring, and in-house lab testing (biochemistry, haematology, electrolytes) - **Nurse clinics**, **weight clinic**, and **nutritional advice** - **Microchipping** and prescriptions - Care for **cats, dogs, rabbits, and small mammals**, including rabbit medicine/testing and small mammal medicine/surgery - **Oxygen chamber**, hospital ward, and isolation facilities (with separation of dog/cat wards and isolation units) - **Bereavement support** - Listed special interests: **feline medicine**, **ophthalmology**, and **canine and feline behaviour and psychology** ## Pricing - One emergency case review mentions a bill of **“£1200+”** (the reviewer also notes they would have preferred an itemised bill at the point of transfer). ## People - **Dr. Philippa Herd** (named on the website as a joint venture partner) is also mentioned in reviews for showing compassion and reinforcing owners’ decision to use the practice. - Reviews repeatedly call out the **nurses** as key to hands-on care in emergencies (e.g., rapid active cooling measures for a dog with severe overheating). - Some feedback criticises the vet handling an emergency interaction as focusing on paperwork/signatures and payment updates while the owner was in shock (this is from a single detailed account). ## Reviews **Google rating: 4.6 stars from 123 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Emergency treatment that made a visible difference:** one owner describes staff cooling their dog quickly (cooling mat, wet towels, industrial blower) before onward out-of-hours care; the dog recovered. - **Compassion and communication on ongoing care:** multiple owners describe consistently good advice/treatment across visits; one specifically thanks Philippa and her team. - **Handling of stressed pets:** one cat owner notes their cat dislikes visits but is “treated very very well”. - **Conflicting experiences around urgency and money:** one review alleges the practice “all about MONEY” and “take no responsibility”; another describes being offered a later appointment time even after a collapse, and felt advised only to “keep an eye” or contact another vet.

## Summary Heartland Veterinary Services Ltd is a veterinary practice that’s also listed as a veterinary nurse training facility. Recent reviews describe a team that focuses on low-stress handling for anxious or nervous dogs, with multiple owners noting staff (including reception) helped their pets settle. Owners also mention being helped after a “stressful night” and positive support around a dog and her puppies (one reviewer registered multiple pups and adult dogs after that experience). ## Services - Veterinary care for dogs, including support for nervous/anxious pets (owners describe both vets and reception staff helping dogs feel at ease). - Care relating to breeding/young animals is mentioned in reviews (one owner references a “fantastic experience” with their dog and her puppies). - Veterinary Nurse Training facility (listed in clinic data). ## People - **Vhari** (role not stated): mentioned by name in reviews as someone an owner dealt with frequently; they describe her as knowledgeable and as going “the extra mile,” alongside being notably helpful with an anxious dog. ## Reviews **4.9 stars from 80 reviews.** The latest written reviews available to us are uniformly positive and focus on day-to-day consult experience and handling of nervous pets. “Themes below are drawn from the latest written reviews available to us.” - Staff (including reception) are repeatedly mentioned as helping anxious/nervous dogs feel at ease during visits. - Owners describe the team as welcoming from first contact through consultations. - One review specifically mentions the practice “sorted our pooch out perfectly” after a stressful night. - Positive experiences with a dog and her puppies are mentioned, leading one owner to register multiple puppies and adult dogs with the practice.