Featured Clinic Overview
- •Recent feedback is mostly positive, with owners describing the team as friendly, helpful and welcoming, and one reviewer calling the clinic good value. - Several comments praise the practice’s care and communication, including repeat visitors who say advice and treatment have been consistently strong; Philippa is named positively. - One detailed emergency review describes staff using a cooling mat, wet towels and an industrial blower to stabilise a dog with a very high temperature before onward transfer; the owner credited the nurses, vet team and reception staff with helping save the dog’s life.
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- •Compassionate end-of-life care stands out strongly, with reviewers describing kind, professional support during euthanasia and one especially memorable home visit. - Good support for ongoing health problems is also mentioned, including helpful guidance after a dog was diagnosed with diabetes. - Calm handling and friendly service come up repeatedly, with positive comments about timid cats, pleasant care, and first-class service.
Jollyes in Aberfeldy appears to operate primarily as a pet retail store rather than a veterinary clinic. It caters for everyday pet supplies across dogs, cats, birds, small pets, reptiles and fish, and reviews consistently describe a large, clean, well-laid-out shop with helpful staff. The website also includes an out-of-hours emergency note directing people to an external provider outside store opening hours.
Our Score (56/100)
Thrums Veterinary Group is an independent veterinary group serving pets as well as farm and equine animals, with its history dating back to 1948. The Kirriemuir branch appears set up for both routine and urgent care, including in-house 24/7 emergency and out-of-hours cover rather than a third-party provider. Recent customer feedback also points to quick access for urgent appointments, same-day diagnostics and treatment, and follow-up after care.
- •Friendly, helpful team: several reviewers simply describe the staff as friendly, professional, and providing excellent service. - Good access for urgent issues: one reviewer says they were fitted in without difficulty for a dog with a snapped nail, and the problem was sorted quickly. - Clear communication at routine visits: vaccination appointments are praised for taking time to discuss owner concerns and for carrying out a general check at the same visit.
- •Many reviews describe the team as friendly, polite, professional and caring, with owners saying staff help them feel calm during stressful visits. - There is strong evidence of long-term trust and repeat use, including one client saying they have had no bad experience in 13 years. - Recent examples include general care for cats, support with dogs, and more complex injury care such as repeated treatment for greyhounds with torn knees.
- •Multiple owners say the team is especially good with nervous or anxious dogs, with both vets and reception staff helping pets feel more comfortable. - Reviews describe a welcoming, professional atmosphere from first contact through to the consultation. - One owner says the practice helped their dog after a stressful night despite them not being local.
Kidd Veterinary Centre presents itself as an independent mixed practice in Forfar, covering small animal, farm and equine work. It says 24/7 emergency care is provided by its own vets. Recent feedback highlights prompt urgent treatment, calm and reassuring handling, thoughtful support with longer-term and end-of-life cases, and a reassuring first visit for a dog with skin problems.
- •Many owners describe long-term loyalty, with some saying they have used the practice for 20, 40, or even 46 years. - Reviews frequently praise professional advice, explanations, reassurance, and a calm manner. - Compassion at end-of-life care stands out as a recurring theme, with especially warm comments about the support given during euthanasia.
- •Reviews praise staff across reception, vet nurses and vets for being approachable and helpful. - Owners regularly mention vets explaining things clearly, answering questions fully and not rushing appointments. - Several reviews describe the team as especially good with nervous dogs, taking time to help them relax before treatment.