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- •Recent feedback is mostly very positive, with owners praising friendly, welcoming staff and saying pets were treated with care and attention. - Several reviews highlight good experiences with puppies and routine visits, including first check-ups, clear explanations and a warm reception. - Named team members are thanked repeatedly, especially Victoria, along with Christine, Lauren, Kate and Dom.
Recent written feedback highlights
- •Consistently warm praise for the team’s kindness, empathy, and professionalism, both in routine care and emotionally difficult situations. - Strong appreciation for end-of-life support, including both at-home euthanasia and a peaceful, dignified goodbye at the practice. - Positive comments on care for pets needing frequent visits or extra patience, including an older cat with several health conditions and a dog that can be difficult to handle.
- •Warm, caring staff: Reviews repeatedly mention friendly, professional vets, nurses and reception staff, with several owners saying the team helps put both pets and owners at ease. - Good appointment experience: Owners mention online booking, being seen within 48 hours for a concern, punctual appointments, and finding it easy to get advice. - Thorough care and clear explanations: Recent examples include a full nurse check, assessment of a small lump, support for ongoing palliative treatment, and careful explanation of next steps.
- •Recent reviews are consistently warm about the atmosphere, with owners describing the staff as kind, welcoming and extremely helpful across reception, nursing and vet teams. - Clear explanations and unhurried appointments are a strong theme. Reviewers say the vets take time to talk through advice and options, which helps owners feel reassured.
- •Fast, flexible care: owners mention quick responses, same-day help, and one emergency case where the team stayed available around closing time for a badly injured hamster. - Compassionate support: several reviews focus on friendly, respectful treatment during stressful visits and sad outcomes, including a thoughtful gesture of sending flowers after a pet died. - Clear explanations and easy contact: reviewers say staff explain things carefully, answer questions patiently, and make good use of WhatsApp and video consultations.
Our Score (63/100)
Companion Care (Fort Kinnaird) Ltd trades as a Vets4Pets practice, with the clinic also linked to Pets at Home. It is set up for in-practice diagnostics and procedures, including on-site lab testing, imaging, dentistry, an operating theatre and wards, and it also offers nurse clinics and health plans. Recent feedback continues to highlight calm handling, clear explanations and help with urgent Sunday appointments, alongside some concerns about pricing.
Airdrie Vets4Pets Ltd is part of the Vets4Pets network and operates as a full-service small animal clinic in Airdrie. The clinic’s website highlights in-house laboratory testing, digital X-ray, ultrasound, a surgical theatre, separate dog and cat wards, and isolation facilities. It also states that out-of-hours emergency cover is available through an emergency vet service when the clinic is closed.
- •Recent feedback often mentions a friendly front desk, a clean clinic, and smooth appointment booking, including online booking. - Several owners praise fast help with urgent problems and clear, reassuring communication, especially in a case involving a dog with a swollen face and coughing after a suspected insect sting. - Compassionate handling of difficult moments stands out too, with one family describing kind, patient, unhurried support during euthanasia for an elderly cat.
- •Recent feedback is strongly positive overall, with many owners describing the team as friendly, caring and reassuring over long periods of use. - Communication is a recurring theme: owners say they are kept informed during treatment, have questions answered clearly, and feel supported rather than rushed. - Several reviews highlight compassionate handling during sensitive moments, including serious illness and euthanasia.
Dundas Veterinary Group Ltd is an independent, family-owned practice in Edinburgh, established in the late 1970s and RCVS-accredited. It provides routine care alongside more advanced diagnostics and surgery, with an in-house lab, digital imaging including ultrasound and endoscopy, and a dedicated dental suite with digital dental radiography. The practice also states that it offers a 24-hour emergency service.
