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Inglis Vets Inverkeithing is part of the Inglis Vets practice and is owned by IVC Evidensia. The practice says it has been caring for pets for over 50 years, offers 24-hour emergency care, and provides online help such as a chocolate-toxicity calculator. Recent customer feedback is largely very positive, with repeated praise for the warm welcome, helpful staff, and thoughtful follow-up after treatment.
- •Staff are frequently described as friendly, welcoming, and good at putting both pets and owners at ease. - Several reviews mention clear explanations before treatment or surgery, with owners saying they felt well informed and reassured. - Recent experiences cover both routine and more involved care, including puppy delivery support, neutering, pyometra surgery, hernia repair, and long-term management of epilepsy.
- •Clear communication stands out strongly, with owners praising honest conversations, thorough explanations and frequent updates throughout treatment. - Clinical care is viewed very positively, including strong feedback on cruciate surgery outcomes and support during a urinary case that required tube placement. - The wider team also gets warm feedback, with reception staff praised for their welcome and veterinary nurses for their kindness and attentive care.
- •Compassionate end-of-life care stands out in positive reviews, including help with euthanasia, paw prints, keepsakes, and cremation arrangements. - Mr Swan and the wider team are praised by some clients for being friendly, professional, and reassuring. - Long-standing loyalty appears in several comments, including families who say they have used the practice for many years.
- •Reviewers frequently praise the team for being friendly, knowledgeable, and professional, with several comments highlighting clear expertise in equine care. - Emergency support stands out in feedback, including prompt attendance for urgent problems and follow-up calls afterwards to check on a horse’s progress. - Owners often mention clear communication, including concise phone triage, careful explanations of treatment options, and detailed aftercare guidance.
- •Prompt help and clear communication, including updates from both vets and nurses during more complicated cases. - Kind, efficient routine care, with repeat owners mentioning good attention, advice, and treatment for cats year after year. - Compassionate support during difficult visits, including end-of-life appointments handled with sensitivity.
Crown Vets Canalside in Inverness offers routine consultations for dogs and cats, support for ongoing health problems, and appears well set up for end-of-life care. The website also references online booking, online payment, “Video Vet”, and a Pet Health Club® option. Recent feedback continues to highlight clear explanations, a welcoming approach, and calm handling of pets, alongside one complaint about a receptionist interaction.
- •Reviews describe the team as helpful, friendly, and knowledgeable. - Owners mention trust in the practice, including comments about fully trusting the staff. - Feedback highlights thorough aftercare and good handling of horses.
- •Customers repeatedly describe the service as friendly and knowledgeable. - Reviews mention quick turnaround, including one buyer saying they got their motorbike faster than elsewhere. - Warranty work is praised for being handled quickly, with helpful advice given along the way.
- •Recent reviews are strongly positive about the manner of the vets and support staff, with repeated mentions of gentle handling, clear explanations, and pets being kept as relaxed as possible. - Continuity of care stands out: one owner appreciated seeing the same vet across Forfar and Kirriemuir so their poorly dog could have a proper follow-up check. - Families speak very warmly about care in difficult moments, including personal and professional support for older pets and thoughtful euthanasia arrangements.