Showing 51-60 of 396 clinics
Linnaeus Veterinary Ltd, operating as Veterinary Vision, is based in Newton Mearns, Glasgow, and is recognized for its specialization in veterinary ophthalmology. The clinic is not only a treatment center but also serves as a veterinary nurse training facility, indicating a commitment to education and professional development within the field. With a commendable rating of 4.8 stars from 53 reviews on Google Maps, Veterinary Vision is generally well-regarded among its clientele. The majority of the reviews praise the clinic for its professionalism, expertise, and compassionate care. For instance, Helen Roberts and Melanie Court highlight the clinic's long-term commitment and success in treating complex ocular issues in pets, emphasizing the staff's friendliness and effectiveness. Kirstin Ramsay notes the welcoming atmosphere and the clarity with which procedures and treatments are explained, underscoring the supportive environment provided by the team, including standout staff members like Gladys at reception. However, the clinic's reputation isn't without blemish. Alessandra Agosti’s review presents a contrasting perspective, expressing dissatisfaction with the financial aspects of the clinic's services. Agosti describes a lack of transparency regarding costs and additional fees, which led to frustration and disappointment after a costly cataract surgery yielded unsatisfactory results for their pet. This review underscores the importance of clear communication regarding pricing to ensure client satisfaction. Overall, Veterinary Vision is recognized for its specialized care and professional service, though potential clients are advised to seek clarity on pricing to avoid any unexpected fees.
Linnaeus Veterinary Ltd, operating as Veterinary Vision, is based in Newton Mearns, Glasgow, and is recognized for its specialization in veterinary ophthalmology. The clinic is not only a treatment center but also serves as a veterinary nurse training facility, indicating a commitment to education and professional development within the field. With a commendable rating of 4.8 stars from 53 reviews on Google Maps, Veterinary Vision is generally well-regarded among its clientele. The majority of the reviews praise the clinic for its professionalism, expertise, and compassionate care. For instance, Helen Roberts and Melanie Court highlight the clinic's long-term commitment and success in treating complex ocular issues in pets, emphasizing the staff's friendliness and effectiveness. Kirstin Ramsay notes the welcoming atmosphere and the clarity with which procedures and treatments are explained, underscoring the supportive environment provided by the team, including standout staff members like Gladys at reception. However, the clinic's reputation isn't without blemish. Alessandra Agosti’s review presents a contrasting perspective, expressing dissatisfaction with the financial aspects of the clinic's services. Agosti describes a lack of transparency regarding costs and additional fees, which led to frustration and disappointment after a costly cataract surgery yielded unsatisfactory results for their pet. This review underscores the importance of clear communication regarding pricing to ensure client satisfaction. Overall, Veterinary Vision is recognized for its specialized care and professional service, though potential clients are advised to seek clarity on pricing to avoid any unexpected fees.
Kintra Vet, located in Bothwell, Glasgow, is a highly regarded veterinary practice with a stellar reputation for providing compassionate and professional care. The clinic boasts an impressive Google rating of 4.8 stars based on 48 reviews, reflecting consistent satisfaction among clients. This rating is supported by the heartfelt testimonials of clients who have shared their experiences with the clinic's end-of-life care services. The practice is particularly noted for its home visit service, which is praised for its convenience and the comfort it provides to both pets and their owners during difficult times. Clients frequently commend Jennifer and her team for their empathy, professionalism, and the personalized care they offer. The reviews highlight their ability to make challenging moments more bearable through their thoughtful approach, ensuring pets are treated with dignity and surrounded by family in their final moments. Notably, individual team members like Jennifer and Eilidh are recognized for their exceptional service. They are described as caring, compassionate, and dedicated professionals who go above and beyond to support pet owners. The clinic’s willingness to coordinate additional services, such as individual cremations, further underscores their commitment to comprehensive care. While the cost of home visits is mentioned as being higher, clients overwhelmingly express that the quality of care and the peace of mind provided make it a worthwhile investment. Overall, Kintra Vet is celebrated for its exceptional dedication to animal welfare and the compassionate support it extends to pet owners during their most challenging times.
Kintra Vet, located in Bothwell, Glasgow, is a highly regarded veterinary practice with a stellar reputation for providing compassionate and professional care. The clinic boasts an impressive Google rating of 4.8 stars based on 48 reviews, reflecting consistent satisfaction among clients. This rating is supported by the heartfelt testimonials of clients who have shared their experiences with the clinic's end-of-life care services. The practice is particularly noted for its home visit service, which is praised for its convenience and the comfort it provides to both pets and their owners during difficult times. Clients frequently commend Jennifer and her team for their empathy, professionalism, and the personalized care they offer. The reviews highlight their ability to make challenging moments more bearable through their thoughtful approach, ensuring pets are treated with dignity and surrounded by family in their final moments. Notably, individual team members like Jennifer and Eilidh are recognized for their exceptional service. They are described as caring, compassionate, and dedicated professionals who go above and beyond to support pet owners. The clinic’s willingness to coordinate additional services, such as individual cremations, further underscores their commitment to comprehensive care. While the cost of home visits is mentioned as being higher, clients overwhelmingly express that the quality of care and the peace of mind provided make it a worthwhile investment. Overall, Kintra Vet is celebrated for its exceptional dedication to animal welfare and the compassionate support it extends to pet owners during their most challenging times.
Broadleys Vets, located in Braco, Stirlingshire, Scotland, has garnered a strong reputation as an exceptional veterinary service provider, as reflected in its impressive 4.8-star rating from 33 reviews on Google. This smaller clinic in Dunblane, complemented by a larger facility in Stirling, is noted for its friendly, competent, and highly experienced staff, who are frequently highlighted in customer reviews. Clients appreciate the excellent customer service provided by the reception staff and the expert care given by the veterinarians. The clinic is praised for its accessibility, being conveniently located near the train station with ample parking available at the Dunblane site. Clients have expressed satisfaction with the clinic's ability to handle a variety of pet health concerns efficiently and professionally. For example, one reviewer recounted a positive experience where their sick puppy received prompt and effective treatment, underscoring the clinic's dedication to animal care. While the clinic does not provide specific pricing information, the consistently positive feedback and high ratings indicate a strong level of trust and satisfaction among pet owners. Broadleys Vets is a recommended choice for those seeking reliable and expert veterinary care in the region, with multiple reviewers willing to endorse the clinic based on their personal experiences.
Broadleys Vets, located in Braco, Stirlingshire, Scotland, has garnered a strong reputation as an exceptional veterinary service provider, as reflected in its impressive 4.8-star rating from 33 reviews on Google. This smaller clinic in Dunblane, complemented by a larger facility in Stirling, is noted for its friendly, competent, and highly experienced staff, who are frequently highlighted in customer reviews. Clients appreciate the excellent customer service provided by the reception staff and the expert care given by the veterinarians. The clinic is praised for its accessibility, being conveniently located near the train station with ample parking available at the Dunblane site. Clients have expressed satisfaction with the clinic's ability to handle a variety of pet health concerns efficiently and professionally. For example, one reviewer recounted a positive experience where their sick puppy received prompt and effective treatment, underscoring the clinic's dedication to animal care. While the clinic does not provide specific pricing information, the consistently positive feedback and high ratings indicate a strong level of trust and satisfaction among pet owners. Broadleys Vets is a recommended choice for those seeking reliable and expert veterinary care in the region, with multiple reviewers willing to endorse the clinic based on their personal experiences.
Luca Veterinary Care, located in Larkhall, Scotland, is a highly regarded veterinary clinic known for its exceptional service and compassionate care. With an impressive Google Maps rating of 4.8 stars from 18 reviews, the clinic is well-regarded by the local community. While the number of reviews is not extensive, the consistent high ratings reflect a strong level of customer satisfaction. The written reviews further underscore the clinic's reputation. Clients consistently praise the clinic for its cleanliness, friendly and informative staff, and high-quality veterinary services. Reviewers like Darren M and Zoey Hamilton highlight the clinic's welcoming atmosphere and commend the staff for their exceptional care of pets. Zoey also mentions the clinic's affordability and budget-friendly pet plans, making it an attractive option for pet owners looking for quality care without breaking the bank. Robert Pollock and Carol Espie share experiences of compassionate and professional service during difficult times, highlighting the staff's caring and supportive nature. James Jones appreciates the attention given to pets, ensuring they feel relaxed and comfortable during visits. Luca Veterinary Care provides a range of veterinary services, although specific specializations or pricing details are not mentioned in the available data. The clinic's overall commitment to patient care and customer service is evident from the reviews, making it a highly recommended choice for pet owners in the Larkhall area.
Luca Veterinary Care, located in Larkhall, Scotland, is a highly regarded veterinary clinic known for its exceptional service and compassionate care. With an impressive Google Maps rating of 4.8 stars from 18 reviews, the clinic is well-regarded by the local community. While the number of reviews is not extensive, the consistent high ratings reflect a strong level of customer satisfaction. The written reviews further underscore the clinic's reputation. Clients consistently praise the clinic for its cleanliness, friendly and informative staff, and high-quality veterinary services. Reviewers like Darren M and Zoey Hamilton highlight the clinic's welcoming atmosphere and commend the staff for their exceptional care of pets. Zoey also mentions the clinic's affordability and budget-friendly pet plans, making it an attractive option for pet owners looking for quality care without breaking the bank. Robert Pollock and Carol Espie share experiences of compassionate and professional service during difficult times, highlighting the staff's caring and supportive nature. James Jones appreciates the attention given to pets, ensuring they feel relaxed and comfortable during visits. Luca Veterinary Care provides a range of veterinary services, although specific specializations or pricing details are not mentioned in the available data. The clinic's overall commitment to patient care and customer service is evident from the reviews, making it a highly recommended choice for pet owners in the Larkhall area.
Ark Veterinary Clinics Ltd
Coatbridge
Ark Veterinary Clinics Ltd, located in Coatbridge, is a well-regarded veterinary service provider with a strong reputation backed by a 4.7-star rating from 517 reviews. This rating indicates a high level of customer satisfaction, suggesting reliability and quality in their services. As a facility, Ark Veterinary Clinics Ltd offers a range of services, including being a training ground for veterinary nurses and providing emergency veterinary care with extended hours. This makes them a critical resource for pet owners in need of urgent animal care. Customer reviews highlight both positive and negative experiences. On the positive side, clients like Laura Nickel and Ashleigh Craig praise the clinic for thorough examinations and compassionate care, particularly noting the professionalism of staff like Vet Nurse Shannon and Madonna. Ashleigh specifically commends Shannon's communication and care with her anxious dog, Riley. Conversely, Jamie Williams provides a critical review, expressing dissatisfaction with the clinic's pricing and staff attitudes, particularly regarding the care of exotic animals. Jamie's review raises concerns about the affordability and perceived lack of specialist care, despite the clinic's advertised expertise. Madonna, one of the clinic's staff members, receives both praise and criticism, highlighting her as a notable figure within the clinic. She is recognized for her empathy and dedication, as noted in Glammy Licious' review, but also criticized by Jamie for her handling of financial arrangements and the care of a guinea pig. Overall, Ark Veterinary Clinics Ltd is a respected establishment, though some experiences suggest areas for potential improvement, particularly in pricing transparency and consistency in specialized care.
Ark Veterinary Clinics Ltd, located in Coatbridge, is a well-regarded veterinary service provider with a strong reputation backed by a 4.7-star rating from 517 reviews. This rating indicates a high level of customer satisfaction, suggesting reliability and quality in their services. As a facility, Ark Veterinary Clinics Ltd offers a range of services, including being a training ground for veterinary nurses and providing emergency veterinary care with extended hours. This makes them a critical resource for pet owners in need of urgent animal care. Customer reviews highlight both positive and negative experiences. On the positive side, clients like Laura Nickel and Ashleigh Craig praise the clinic for thorough examinations and compassionate care, particularly noting the professionalism of staff like Vet Nurse Shannon and Madonna. Ashleigh specifically commends Shannon's communication and care with her anxious dog, Riley. Conversely, Jamie Williams provides a critical review, expressing dissatisfaction with the clinic's pricing and staff attitudes, particularly regarding the care of exotic animals. Jamie's review raises concerns about the affordability and perceived lack of specialist care, despite the clinic's advertised expertise. Madonna, one of the clinic's staff members, receives both praise and criticism, highlighting her as a notable figure within the clinic. She is recognized for her empathy and dedication, as noted in Glammy Licious' review, but also criticized by Jamie for her handling of financial arrangements and the care of a guinea pig. Overall, Ark Veterinary Clinics Ltd is a respected establishment, though some experiences suggest areas for potential improvement, particularly in pricing transparency and consistency in specialized care.
Paisley Vets4Pets Ltd, located in Kilmacolm, Ayrshire, Scotland, is a highly regarded veterinary clinic with a strong focus on veterinary care and training. The clinic is recognized as a Veterinary Nurse Training facility, demonstrating its commitment to education and high standards of care. With an impressive Google rating of 4.7 stars based on 472 reviews, the clinic is well-regarded within the community. This high rating is indicative of the consistent quality of service provided, reflecting the clinic's dedication to exceptional animal care and customer service. The reviews highlight the clinic's compassionate and knowledgeable staff, with specific mentions of individuals like Alistair, Joana, Katie, Shannon, and Andrea, who are praised for their dedication and expertise. Reviewers frequently emphasize the clinic's thoroughness, with some noting how the staff goes above and beyond to ensure the best possible care for their pets. One review highlights Joana's attentiveness and the team's collaborative approach in managing complex medical conditions. Client feedback also points out areas for improvement, such as ensuring a quieter and more respectful environment in sensitive situations. Nevertheless, the overwhelming sentiment is positive, with many clients expressing long-term satisfaction and trust in the clinic's services. The personalized care and attention to individual pet needs are recurring themes in the reviews, underscoring the clinic's client-centered approach. Overall, Paisley Vets4Pets Ltd stands out as a reliable and compassionate choice for pet owners in the area, combining professional expertise with a caring, community-focused approach.
Paisley Vets4Pets Ltd, located in Kilmacolm, Ayrshire, Scotland, is a highly regarded veterinary clinic with a strong focus on veterinary care and training. The clinic is recognized as a Veterinary Nurse Training facility, demonstrating its commitment to education and high standards of care. With an impressive Google rating of 4.7 stars based on 472 reviews, the clinic is well-regarded within the community. This high rating is indicative of the consistent quality of service provided, reflecting the clinic's dedication to exceptional animal care and customer service. The reviews highlight the clinic's compassionate and knowledgeable staff, with specific mentions of individuals like Alistair, Joana, Katie, Shannon, and Andrea, who are praised for their dedication and expertise. Reviewers frequently emphasize the clinic's thoroughness, with some noting how the staff goes above and beyond to ensure the best possible care for their pets. One review highlights Joana's attentiveness and the team's collaborative approach in managing complex medical conditions. Client feedback also points out areas for improvement, such as ensuring a quieter and more respectful environment in sensitive situations. Nevertheless, the overwhelming sentiment is positive, with many clients expressing long-term satisfaction and trust in the clinic's services. The personalized care and attention to individual pet needs are recurring themes in the reviews, underscoring the clinic's client-centered approach. Overall, Paisley Vets4Pets Ltd stands out as a reliable and compassionate choice for pet owners in the area, combining professional expertise with a caring, community-focused approach.
The Natural Vet in Glasgow has established itself as a highly regarded veterinary clinic, boasting an impressive 4.7-star rating from 285 reviews. This strong endorsement is bolstered by numerous positive written reviews highlighting the clinic's commitment to individualised care and customer satisfaction. Many clients commend the clinic for its attentive and compassionate staff, mentioning veterinarians such as Dr. Caitlin, Dr. Clara, Dr. Adele, and Chelsea. These professionals are praised for their dedication to understanding each pet's unique needs, providing thorough care, and ensuring that pet owners feel informed and supported throughout their visits. The clinic is particularly noted for its ability to manage pets with anxiety, as seen in the thoughtful approach of allowing animals to acclimate before treatment. The reception team also receives high marks for their professionalism and adaptability, with multiple reviewers appreciating their proactive solutions to scheduling issues and their personable interactions. The clinic's on-site shop adds to the overall positive experience, with staff going out of their way to build rapport with nervous pets and rectify any billing errors promptly. While The Natural Vet's services might be slightly more expensive compared to some alternatives, clients feel the cost is justified by the exceptional care provided. The clinic's focus on non-pressure sales and a raw food diet for pets is also well-received, indicating a holistic approach to pet health. Overall, The Natural Vet appears to excel in creating a welcoming and supportive environment for both pets and their owners, ensuring that each visit is as stress-free and beneficial as possible.
The Natural Vet in Glasgow has established itself as a highly regarded veterinary clinic, boasting an impressive 4.7-star rating from 285 reviews. This strong endorsement is bolstered by numerous positive written reviews highlighting the clinic's commitment to individualised care and customer satisfaction. Many clients commend the clinic for its attentive and compassionate staff, mentioning veterinarians such as Dr. Caitlin, Dr. Clara, Dr. Adele, and Chelsea. These professionals are praised for their dedication to understanding each pet's unique needs, providing thorough care, and ensuring that pet owners feel informed and supported throughout their visits. The clinic is particularly noted for its ability to manage pets with anxiety, as seen in the thoughtful approach of allowing animals to acclimate before treatment. The reception team also receives high marks for their professionalism and adaptability, with multiple reviewers appreciating their proactive solutions to scheduling issues and their personable interactions. The clinic's on-site shop adds to the overall positive experience, with staff going out of their way to build rapport with nervous pets and rectify any billing errors promptly. While The Natural Vet's services might be slightly more expensive compared to some alternatives, clients feel the cost is justified by the exceptional care provided. The clinic's focus on non-pressure sales and a raw food diet for pets is also well-received, indicating a holistic approach to pet health. Overall, The Natural Vet appears to excel in creating a welcoming and supportive environment for both pets and their owners, ensuring that each visit is as stress-free and beneficial as possible.
Glasgow Pollokshaws Vets4Pets Ltd
Pollokshaws
Glasgow Pollokshaws Vets4Pets Ltd, located in Pollokshaws, stands out as a highly reputable veterinary clinic, boasting an impressive Google Maps rating of 4.7 stars from 252 reviews. This substantial number of reviews enhances the reliability of the rating, indicating a strong, consistent level of service. The clinic serves as a Veterinary Nurse Training facility, reflecting a commitment to professional development and the dissemination of high-quality veterinary care. The customer reviews further illustrate the quality of service provided. While one review highlights concerns about the clinic being profit-driven, it is an outlier compared to the overwhelmingly positive feedback. Many clients, like Aishah and Amy Spencer, praise the clinic for its outstanding service and the professionalism of its staff. Aishah recounts a positive experience where her unwell puppy received excellent care, emphasizing the clinic's effective emergency response. Amy Spencer commends the knowledgeable and friendly staff, assuring potential clients of the reliable and compassionate care their pets will receive. Marjorie Stewart's review highlights the administrative team's efficiency, particularly in managing complex care needs involving external consultants. This reflects a well-rounded service that extends beyond basic veterinary care, accommodating specialized pet needs. Although specific pricing details are not available, the consistent high ratings and positive testimonials suggest that clients perceive good value for the services rendered. Overall, the clinic's dedication to quality care, professional staff, and effective communication is evident, making it a trusted choice for pet owners in Pollokshaws.
Glasgow Pollokshaws Vets4Pets Ltd, located in Pollokshaws, stands out as a highly reputable veterinary clinic, boasting an impressive Google Maps rating of 4.7 stars from 252 reviews. This substantial number of reviews enhances the reliability of the rating, indicating a strong, consistent level of service. The clinic serves as a Veterinary Nurse Training facility, reflecting a commitment to professional development and the dissemination of high-quality veterinary care. The customer reviews further illustrate the quality of service provided. While one review highlights concerns about the clinic being profit-driven, it is an outlier compared to the overwhelmingly positive feedback. Many clients, like Aishah and Amy Spencer, praise the clinic for its outstanding service and the professionalism of its staff. Aishah recounts a positive experience where her unwell puppy received excellent care, emphasizing the clinic's effective emergency response. Amy Spencer commends the knowledgeable and friendly staff, assuring potential clients of the reliable and compassionate care their pets will receive. Marjorie Stewart's review highlights the administrative team's efficiency, particularly in managing complex care needs involving external consultants. This reflects a well-rounded service that extends beyond basic veterinary care, accommodating specialized pet needs. Although specific pricing details are not available, the consistent high ratings and positive testimonials suggest that clients perceive good value for the services rendered. Overall, the clinic's dedication to quality care, professional staff, and effective communication is evident, making it a trusted choice for pet owners in Pollokshaws.
Bute & Cowal Vets, located in Dunoon, Argyll, Scotland, is a veterinary clinic that offers a range of services, including functioning as a Veterinary Nurse Training facility. The clinic has garnered a solid reputation with an impressive overall rating of 4.7 stars from 221 reviews on Google Maps, indicating a high level of customer satisfaction. The reviews present a predominantly positive picture of the clinic's services. Many clients, such as Lisa Berlin Macquarie and Mandy Przybysz, have praised the clinic for its efficiency, professionalism, and compassionate care. Mandy Przybysz specifically highlighted the clinic's prompt and adept handling of her dog's Pyometra infection, which she credits with saving the dog's life. Sarah Macgillivray also complimented the clinic’s staff for their responsiveness and reasonable pricing when attending to her injured puppy. However, not all feedback is positive. A review by L Wood points to a significant issue regarding the clinic’s policy on upfront payments for emergency surgeries. The reviewer expressed distress over a perceived lack of compassion from a male vet during a critical situation with her injured dog, ultimately leading to a heartbreaking decision to euthanize the pet. This review underscores the importance of understanding the clinic’s payment policies in advance, particularly for emergency situations. Overall, Bute & Cowal Vets is well-regarded for its professional service and caring approach, although potential clients may want to inquire about payment procedures for emergencies to avoid any unforeseen challenges.
Bute & Cowal Vets, located in Dunoon, Argyll, Scotland, is a veterinary clinic that offers a range of services, including functioning as a Veterinary Nurse Training facility. The clinic has garnered a solid reputation with an impressive overall rating of 4.7 stars from 221 reviews on Google Maps, indicating a high level of customer satisfaction. The reviews present a predominantly positive picture of the clinic's services. Many clients, such as Lisa Berlin Macquarie and Mandy Przybysz, have praised the clinic for its efficiency, professionalism, and compassionate care. Mandy Przybysz specifically highlighted the clinic's prompt and adept handling of her dog's Pyometra infection, which she credits with saving the dog's life. Sarah Macgillivray also complimented the clinic’s staff for their responsiveness and reasonable pricing when attending to her injured puppy. However, not all feedback is positive. A review by L Wood points to a significant issue regarding the clinic’s policy on upfront payments for emergency surgeries. The reviewer expressed distress over a perceived lack of compassion from a male vet during a critical situation with her injured dog, ultimately leading to a heartbreaking decision to euthanize the pet. This review underscores the importance of understanding the clinic’s payment policies in advance, particularly for emergency situations. Overall, Bute & Cowal Vets is well-regarded for its professional service and caring approach, although potential clients may want to inquire about payment procedures for emergencies to avoid any unforeseen challenges.
Mintlaw Vet Surgery, located in Mintlaw, Dunbartonshire, Scotland, is a well-regarded veterinary clinic that also functions as a Veterinary Nurse Training facility. With a commendable Google Maps rating of 4.7 stars based on 199 reviews, the clinic is notably popular, indicating reliability in its services. Customer reviews predominantly highlight the clinic's friendly atmosphere and knowledgeable staff. According to Linda Innes, her dogs enjoy visiting the clinic, and Ellierose 160, a new client, has been impressed with the care and urgency provided for their kitten. These positive experiences highlight the clinic's commitment to client satisfaction and animal care. However, there are some concerns. Lisa Smith expressed dissatisfaction with a visit for her dog's broken leg, noting an emphasis on costs and upselling of treatments, which she felt compromised animal welfare. Cathrine Phillips also shared a mixed review, reminiscing about better experiences in the past but criticizing the current administrative approach, particularly after the departure of a staff member named Connie. She mentioned a lack of compassion from one individual, which she felt tarnished the clinic's reputation. On the other hand, Kristy Cooper praised the clinic for its fantastic team and supportive environment, especially beneficial for first-time dog owners. The clinic's facilities, including ample parking and open spaces, were also appreciated. Overall, Mintlaw Vet Surgery is well-regarded for its caring staff and quality service, although there are some administrative aspects that could benefit from review to ensure consistent client satisfaction.
Mintlaw Vet Surgery, located in Mintlaw, Dunbartonshire, Scotland, is a well-regarded veterinary clinic that also functions as a Veterinary Nurse Training facility. With a commendable Google Maps rating of 4.7 stars based on 199 reviews, the clinic is notably popular, indicating reliability in its services. Customer reviews predominantly highlight the clinic's friendly atmosphere and knowledgeable staff. According to Linda Innes, her dogs enjoy visiting the clinic, and Ellierose 160, a new client, has been impressed with the care and urgency provided for their kitten. These positive experiences highlight the clinic's commitment to client satisfaction and animal care. However, there are some concerns. Lisa Smith expressed dissatisfaction with a visit for her dog's broken leg, noting an emphasis on costs and upselling of treatments, which she felt compromised animal welfare. Cathrine Phillips also shared a mixed review, reminiscing about better experiences in the past but criticizing the current administrative approach, particularly after the departure of a staff member named Connie. She mentioned a lack of compassion from one individual, which she felt tarnished the clinic's reputation. On the other hand, Kristy Cooper praised the clinic for its fantastic team and supportive environment, especially beneficial for first-time dog owners. The clinic's facilities, including ample parking and open spaces, were also appreciated. Overall, Mintlaw Vet Surgery is well-regarded for its caring staff and quality service, although there are some administrative aspects that could benefit from review to ensure consistent client satisfaction.