St Clair Veterinary Clinics Ltd

St Clair Veterinary Clinics Ltd is a British Small Animal Veterinary Association (BSAVA)-approved practice and an RCVS Approved Training Centre (as stated on the clinic website). Recent reviews suggest the clinic regularly handles routine appointments alongside urgent surgical cases (one owner’s vet was pulled into “emergency surgery”), and that clients often notice clear explanations and check-ins (staff asking if they understood, and updates after a pet’s operation). Owners also mention a clean, comfortable waiting environment and that pricing can feel higher than other practices, though at least one reviewer cites a specific dental quote they felt was reasonable.

Services

• •Check-ups/consultations (owners describe routine appointments and follow-ups).
• •Surgery/operative care (one review mentions the vet being in “emergency surgery”; another mentions updates after a pet’s “opp”).
• •Dental treatment: a dog booked for a scale and polish including dental X‑rays, with discussion that extractions may be additional (based on owner’s account).
• •Client communication during visits: staff asking owners if they understand and whether they have questions; post‑procedure updates mentioned in reviews.

Pricing

• •Dog dental scale and polish + X‑rays: £350, stated by a reviewer to be irrespective of dog size; extractions/other work would cost more (as explained to that owner).
• •Multiple reviewers describe the clinic as “pricey”/“higher than most”, without specific figures.

People

• •Reception/accounts team (unamed): one reviewer praises the vet’s meticulous procedure but reports a negative experience with reception/accounts staff over an incorrect outstanding balance, describing the interaction as abrupt and condescending.
• •Vets (unamed)
• •Described as thorough and apologetic after a wait caused by emergency surgery; the clinic called the client back after they chose to reschedule.
• •Described as knowledgeable and informative, with staff checking understanding and inviting questions during consultations.
• •Handling of a very large dog (St Bernard) during a dental visit was specifically noted as a positive practical challenge managed by the team.

Reviews

Google rating: 4.5 stars from 641 reviews.

• •Thorough clinical care and good explanations: owners mention vets being meticulous, knowledgeable, and checking that clients understood or had questions.
• •Peri‑operative communication: updates after an operation were specifically appreciated.
• •Handling scheduling pressure from urgent cases: one owner’s appointment was delayed due to emergency surgery, but they were called back and felt the vet was thorough and apologetic.
• •Costs: several comments describe pricing as higher than expected; one detailed example quotes £350 for scale/polish with X‑rays, viewed as reasonable by that owner.
• •Admin experience can vary: one negative account focuses on reception/accounts accuracy and tone around billing, contrasting with otherwise positive clinical feedback.
• •Environment: described as clean and comfortable.