Dog & Cat Vets in Invergordon

Easter Ross Vets, located in Invergordon, Highlands, Scotland, is a veterinary clinic that also functions as a Veterinary Nurse Training facility. The clinic has a high overall rating of 4.8 stars based on 142 reviews on Google Maps, which suggests a strong level of customer satisfaction among its clientele. The majority of reviews highlight the clinic's welcoming and engaging staff. William, a long-time dog owner, praises the reception and veterinary staff for their informative and relaxing approach. Similarly, Niamh Bowler describes Easter Ross Vets as the best practice she has experienced, emphasizing the friendliness and professionalism of the entire team. Scarlett Darbyshire also expresses gratitude to Ross and his team for their exceptional care and support, noting they treated her dog Chester as if he were their own. However, not all experiences have been positive. Alastair Treymaine reports a severe lapse in communication concerning his dog's anti-seizure medication, resulting in significant distress for both the pet and owner. He describes a failure to respond to urgent emails and a lack of accountability, which led to his dog suffering seizures. Nic Robson shares a similarly troubling experience involving a billing issue after her puppy required specialist surgery. She recounts difficulties in transferring the bill to her name, and the subsequent receipt of debt collection letters despite having insurance coverage. Despite these negative experiences, the overwhelmingly positive feedback and high rating indicate that Easter Ross Vets is a reputable and trusted clinic for many pet owners. The practice appears to be especially appreciated for its friendly and attentive staff, though some reviews suggest areas for improvement in communication and administrative processes.

Johnston & Farrell is a highly regarded veterinary clinic located in Invergordon, Highlands, Scotland. The clinic boasts a commendable Google rating of 4.7 stars based on 44 reviews, indicating a strong level of customer satisfaction. While the number of reviews is not exceptionally high, the consistent positive feedback underlines a reliable service quality. The reviews highlight the clinic's professional and compassionate care, particularly under the leadership of Colm, a key individual frequently praised in customer testimonials. Clients appreciate Colm's professionalism, respect, and ability to provide comfort during difficult times, such as end-of-life care for pets. This level of personalized attention and empathy appears to be a significant factor in the clinic's positive reputation. Several clients have mentioned their long-term association with Johnston & Farrell, with one review noting a 15-year relationship without issues, further solidifying the clinic's reliability and trustworthiness. The ease of parking and adequate facilities are additional perks noted by clients, enhancing the overall visit experience. Although detailed information about the clinic's services and specializations is not explicitly provided, the reviews suggest a broad competency in veterinary care, including routine treatments and critical interventions. The high level of client satisfaction and repeat clientele suggest that Johnston & Farrell maintains a strong commitment to quality care and client service. Overall, Johnston & Farrell appears to be a trustworthy and compassionate choice for pet owners in Invergordon, with a dedicated team led by the highly commended Colm.