Emergency Vets in Invernessshire

MacLellan Vets Eastgate is an independent, family-run practice in Inverness. It offers routine veterinary care, common procedures, emergency cover, and open consultation access, with owners often praising friendly communication and clear...

MacLellan Vets Eastgate is an independent, family-run practice in Inverness. It offers routine veterinary care, common procedures, emergency cover, and open consultation access, with owners often praising friendly communication and clear explanations. Recent feedback also highlights practical same-day help for visiting owners and prompt onward referral when specialist attention is needed.

- Diagnostics, treatment and aftercare: Reviews mention X-rays with sedation, surgery, post-procedure discharge discussions, and clear explanations of healing and next steps. Owners also describe follow-through such as sharing notes with a...

- Diagnostics, treatment and aftercare: Reviews mention X-rays with sedation, surgery, post-procedure discharge discussions, and clear explanations of healing and next steps. Owners also describe follow-through such as sharing notes with a pet’s regular vet, quick out-of-hours call-backs after surgery, and a follow-up phone call from a vet nurse the next day.

- Recent feedback is strongly positive about the team’s manner, with owners often describing staff as kind, caring, professional, and welcoming from reception through to the consultation. - Urgent care remains a clear strength, with...

- Recent feedback is strongly positive about the team’s manner, with owners often describing staff as kind, caring, professional, and welcoming from reception through to the consultation. - Urgent care remains a clear strength, with examples of immediate appointments, very fast diagnostics, and prompt surgery for serious problems including suspected pyometra. - Communication is a recurring theme: reviewers mention clear explanations, reassurance during difficult cases, updates during surgery, and transparency around treatment and costs.

- Warm, helpful staff: Several reviewers describe the team as lovely, welcoming, friendly and attentive, from the first phone call through to the appointment itself. - Prompt access to care: Recent examples include a same-day appointment...

- Warm, helpful staff: Several reviewers describe the team as lovely, welcoming, friendly and attentive, from the first phone call through to the appointment itself. - Prompt access to care: Recent examples include a same-day appointment for a dog’s paw injury and fast support for urgent cases, including arranging hospital referral after a road-traffic incident. - Good support for visitors as well as local clients: Travellers mention being put at ease and receiving reliable care for pets away from home.

- Reviews are strongly positive overall, with repeated praise for a friendly, professional service and a team that owners feel is genuinely good with horses. - Urgent support is a recurring strength, including quick responses to...

- Reviews are strongly positive overall, with repeated praise for a friendly, professional service and a team that owners feel is genuinely good with horses. - Urgent support is a recurring strength, including quick responses to emergencies, reassuring phone advice, and follow-up contact after visits. - Owners often mention clear communication, with treatment choices, procedures, and aftercare explained in a straightforward and thorough way.

- Quick access for urgent problems is a strong theme, with owners mentioning short-notice appointments and one dog being seen within an hour of calling. - Staff are often described as friendly, welcoming and professional, including...

- Quick access for urgent problems is a strong theme, with owners mentioning short-notice appointments and one dog being seen within an hour of calling. - Staff are often described as friendly, welcoming and professional, including positive comments about the on-call service. - Owners appreciate clear communication around treatment choices and recovery, along with efficient follow-through on prescriptions and supplies.