Hamilton Vets4Pets Ltd

- Many reviewers describe the team as friendly, caring and professional, with warm welcomes that help pets and owners feel at ease. - Communication remains a strong theme, with specific praise for vets taking time to explain options, answer questions and offer reassurance. - Compassion during difficult moments stands out, including supportive handling of end-of-life appointments and thoughtful care over several years for some owners and their pets.

Services

•Diagnostics and imaging: Digital X-ray, dental X-ray, ultrasound, blood pressure monitoring, and in-house biochemistry and haematology are listed. Reviews also mention clear discussion around diagnostic choices and follow-up, including oral investigations for mouth swelling.
•Surgery and inpatient care: Anaesthesia, an operating theatre, a hospital ward, and keyhole surgery are listed. Recent feedback includes a cat spay with clear explanations beforehand and a smooth recovery afterwards.
•Dentistry and oral care: Dentistry services are listed, supported by dental imaging facilities.
•Routine and preventive care: Microchipping, nurse clinics, medication and prescriptions are listed. Reviews describe ongoing support for cats and dogs, with owners praising clear answers to questions and practical home-care advice.
•Documentation and training: Animal health certificates are listed, and the practice is noted as a Veterinary Nurse Training facility.
•Facilities and emergency arrangements: Separate cat and dog waiting areas, separate cat and dog wards, and isolation units are listed. Reviews also highlight compassionate support during end-of-life visits. Out-of-hours emergency care is provided by Vets Now in Glasgow.

Pricing

Available published prices indicate the clinic sits below average relative to similar practices. Most written feedback focuses more on care and communication than cost, though a small number of reviews raise concerns about charges, including a £150 non-registered fee for an urgent first visit and an earlier complaint about a retained £100 deposit after a cancelled X-ray appointment.

People

•Frances (veterinary surgeon): Mentioned for handling a dog’s mouth swelling work-up and for clear, reassuring follow-up communication.
•Fiona and Julie: Praised for explaining options clearly and helping owners understand choices.
•Kerri: Thanked by name for kindness and support during a difficult time.
•Reception team: Frequently praised for being helpful on the phone, welcoming in person, and compassionate during emotional appointments.

Reviews

Google rating: 4.5 stars from 572 reviews.

•Many reviewers describe the team as friendly, caring and professional, with warm welcomes that help pets and owners feel at ease.
•Communication remains a strong theme, with specific praise for vets taking time to explain options, answer questions and offer reassurance.
•Compassion during difficult moments stands out, including supportive handling of end-of-life appointments and thoughtful care over several years for some owners and their pets.
•A smaller number of recent reviews report problems with administration or judgement, including confusion around an early urine-sample drop-off, a long wait with newborn puppies, one complaint about a non-registered emergency fee, and one serious criticism of a missed heart murmur.

Reviews for Hamilton Vets4Pets Ltd

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Reviews from pet owners who enquired with Hamilton Vets4Pets Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 572 we track in total. Recent reviews may not be representative of overall sentiment.

Katie Smith

1 week ago

“Vets for profits, not pets” Called up today to register my kitten and also to see if I could get her an appointment as she has been vomiting, not eating much and is very subdued so something is worryingly wrong. I just got the kitten from the shelter a couple of days ago and Saturday was my first day off to register her. They told me they would give her an emergency appointment as her health condition warranted that. However, as I was not registered it would cost £150 “not registered fee” to see her on top of any appointment and medication fees. £150 not registered fee. For a brand new rescue kitten I was calling to register. I asked if that was the case even though I was literally calling to register her as that sounded so ludicrous and was told yes. Apparently the 50 seconds it would take to register her was now impossible? No room for compassion or discretion apparently. understand it’s a business but they would have made money either way and had years of repeat business. Between my parents, my sister and myself we rescued four kittens from this litter. £150 was worth making sure that none of these cats or any of our future animals will be patients at “vets for pets” as their are plenty of good, Independent vets in the area. Absolutely heartless people that just shows they are driven by profits first before animals.

Jean Moyes

2 weeks ago

Highly satisfied with service- the vets Fiona and Julie are excellent at explaining things and giving you choices. Would highly recommend.

Holly Gilmour (Tweedybadger)

joanne mcrae

1 month ago

Tony Macera

Hazel M

7 months ago

Friendly and helpful staff, who are a credit to the vets 4 pets team, my dogs are happy to visit the vets as they always receive a warm welcome from the staff. I have been using this vet for 5 years and always find them very thoughtful, caring and professional.

Alastair Ross

Harry Ross

8 months ago

Amazing service and communication. Have moved all my pets here and wouldn't go anywhere else!

Digger Mitchell

Well worth a visit for Animals food

Holly Currie

Would not recommend Was asked to take a urine sample for my dog at 08:30, didn’t suit with my work schedule so had to ask a family member to do so. When my brother arrived at the vet he was then advised they couldn’t let him in as they didn’t open until 9am. Urine sample then had to be binned which was a waste of everyone’s time. Then phoned vets and was met with a series of question about my dog who is going through chemo treatment, she didn’t have any idea what was going on with my dog and was just overall uninterested. At a very stressful time this is just not good enough.